Employee Assistance Programme Hertfordshire
The NHS organisations of Hertfordshire and West Essex STP are seeking to procure a single provider to deliver its Employee Assistance Programmes for approximately 20,000 staff.
- Company health services – 85147000
Location of contract
East of England
Value of contract
06 November 2019
13 December 2019
Contract start date
01 April 2020
Contract end date
31 March 2023
Contract is suitable for SMEs?
Contract is suitable for VCSEs?
The NHS organisations of Hertfordshire and West Essex STP are seeking to procure a single provider to deliver its Employee Assistance Programmes (EAP) for approximately 20,000 staff.
The Supplier shall provide access to a range of experts and mental health professionals and must provide a service that meets confidentiality, recognised standards and will underpin the services with robust clinical governance.
The Contracting Authorities are:
– West Hertfordshire Hospitals NHS Trust
– East and North Hertfordshire NHS Trust
– Hertfordshire Partnership University NHS Foundation Trust
– Hertfordshire Community NHS Trust
– Herts Valleys CCG
– East and North Hertfordshire CCG
– West Essex CCG
The Supplier shall provide support to Contracting Authorities Personnel over the full range of work related or personal matters that may impact on workplace performance and seek to resolve those issues where possible.
Core requirements must include an Online Portal, telephone triage and Support Services which shall include advice and support, management support Services, face to face counselling Services including therapeutic intervention, case management, policy guidance and trend management; health and wellbeing promotion and awareness and publicity and promotion.
The Services shall be available to all Contracting Authorities Personnel and their dependants and relatives including those working remotely, both in the UK and travelling overseas and provide sufficient flexibility of approach to accommodate different organisational.
About the buyer
2nd Floor, Gate House, Fretherne Road
Welwyn Garden City
Link to eSourcing Portal
How to apply
Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.