End User Computing Services Tender – University of Manchester

End User Computing Services Tender – University of Manchester

This will include the implementation of Windows 10, Office 365 (exchange / home drives) and virtualisation. 

United Kingdom-Manchester: Information technology services

2018/S 060-132762

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

The University of Manchester
Oxford Road
M13 9PL
United Kingdom
Telephone: +44 1612752160
E-mail: procurement@manchester.ac.uk
NUTS code: UKD3
Internet address(es):Main address: http://www.manchester.ac.uk

Address of the buyer profile: http://https://in-tendhost.co.uk/universityofmanchester/aspx/Home

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: https://in-tendhost.co.uk/universityofmanchester/aspx/Home
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://in-tendhost.co.uk/universityofmanchester/aspx/Home
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


End User Computing Services

Reference number: 2018/1300/EUC/MS/JL

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The University is seeking to establish an efficient, stable, scalable and flexible EUC environment. This will include the implementation of Windows 10, Office 365 (exchange / home drives) and virtualisation. The University is also seeking to modernise and rationalise the End User Computing services to increase efficiency and reduce operating costs.

Range: between 18 000 000 and 41 000 000 GBP.

II.1.5)Estimated total value

Value excluding VAT: 41 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKD3
Main site or place of performance:

The University of Manchester.

II.2.4)Description of the procurement:

The procurement of End User Computing Services is part of the wider IT Modernisation Programme, which covers a wider range of IT and Business Transformation Services. This Programme, and the End User Computing Services procurement, are expected to deliver the following business outcomes:

— reduced complexity in our service delivery,

— greater agility and versatility in the delivery of services to the University’s Staff and Students,

— rapid scalability of service delivery to support the University expanding into new markets,

— reduced time to market in bringing new services to the University,

— higher levels of innovation in the services we deliver and how we deliver them,

— migrate from being the developer of systems to being the orchestrator of services,

— ensuring that we not only obtain value for money from our IT Services, but are also able to readily evidence this,

— greater use of utility or consumption based pricing models, where practicable,

— the ability to provide greater pricing transparency to our internal teams within the University,

— greater use of IT industry standard services at various IT industry standard Service Levels.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 41 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 84
This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 4
Objective criteria for choosing the limited number of candidates:

The University intends to invite 4 candidates to participate in the IPCD on the basis of the ranking of candidates at SQ stage, and provided they all meet any minimum standards of qualification, at which the criteria referred to in Regulation 65 of the Public Contract Regulations 2015, (as amended) will be assessed and marked.

In the event that candidates’ scores are tied resulting in the maximum number to be shortlisted being exceeded, a tiebreaker exercise will be conducted by the University. Further information is available in the procurement documentation.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

Option to extend the contract for a further 1 + 1 year period.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The figures given are an estimate only of the total value of the project and should not be taken as a guarantee of income.

Estimated value excluding VAT:

Range: between 18 000 000 and 41 000 000 GBP.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Competitive dialogue
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2017/S 200-411009

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 30/04/2018
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 16/05/2018

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic payment will be used

VI.3)Additional information:

All interested candidates should request a copy of the tender pack using the address set out in I.1 above, and before the deadline set out in IV.3.4.

The initial contract period is 5 years with the option of further 1 + 1 period.

All candidates must demonstrate their cash and credit capability to deliver and manage a contract of 1 x lower range of the contract value of 18 000 000 GBP and provide a bank reference to this effect.

The University wishes to run a streamlined and efficient dialogue process to minimise cost and delay to all parties. Bidders must ensure that they have appropriate legal, technical and financial support to participate in the dialogue at all times.

The University shall have no liability for any costs, expenses, fees or charges (including third party costs) incurred by those expressing interest in and/or participating in dialogue and/or tendering for this opportunity.

No contract (whether implied or otherwise) shall exist between any bidder and the University until such time as a contract is awarded to a successful bidder.

The University reserves the right to make any changes to the procurement as it may require at any time with no liability on its part (including to change, suspend, stop or terminate the process and not award a contract and/or to reject any or all bids at any time).

VI.4)Procedures for review

VI.4.1)Review body

The High Court of Justice of England
United KingdomInternet address:https://in-tendhost.co.uk/universityofmanchester/aspx/Home
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

The Authority will incorporate a minimum 10 calendar days standstill period at the point information on the award of the contract is communicated to tenderers. Applicants who are unsuccessful shall be informed by the Authority as soon as possible after the decision has been made as to the reasons why the Applicant was unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, The Public Contracts Regulations 2015 (SI 2015 nº 102) provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the High Court (England, Wales, and Northern Ireland). Any such action must generally be brought within 3 months. If a declaration of ineffectiveness is sought, any such action must be brought within 30 days where the Authority has communicated the award of the contract and a summary of reasons to tenderers, or otherwise within 6 months of the contract being entered into. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the Authority to pay a fine, and/or order that the duration of the contract be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.

VI.4.4)Service from which information about the review procedure may be obtained

The University of Manchester
Oxford Road
M13 9PL
United Kingdom
Telephone: +44 1612752160
E-mail: procurement@manchester.ac.ukInternet address:https://in-tendhost.co.uk/universityofmanchester/aspx/Home

VI.5)Date of dispatch of this notice:



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