English Systems Upgrade for British Council

English Systems Upgrade for British Council

The Teaching Centre Management Systems project will deliver part of the English Systems Upgrade Programme. UK-London: software package and information systems

2012/S 171-282885

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

British Council
10 Spring Gardens
Contact point(s): Brian D’Mello
For the attention of: Clifton Walters
SW1A 2BN London
UNITED KINGDOM
Telephone: +44 2073894646
E-mail: brian.dmello@britishcouncil.org

Internet address(es):

General address of the contracting authority: www.britishcouncil.org

Address of the buyer profile: https://in-tendhost.co.uk/britishcouncil

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Other: Registered Charity
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

ESUP – TCMS.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Global.
NUTS code
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

The Teaching Centre Management Systems project will deliver part of the English Systems Upgrade Programme (ESUP). This programme was developed jointly by Global Business Services and English & Exams (E&E) to deliver incrementally the necessary technical platforms needed to support E&Es current business and meet the strategic target of doubling the revenue generated from teaching and exams by 2015. The ESUP programme is described in detail in the full business case.
The British Councils teaching and exams business offers English language courses in 102 centres around the world and administers more than two million exams (including IELTS) in more than 100 countries every year. It is accepted that our current IT platforms supporting this activity no longer meet our needs in a rapidly evolving and increasingly competitive Digital environment.
The British Council currently uses the Campus module of SAP to handle payments to its teaching centres throughout the world. An improved system which can handle online payments and course bookings is required to meet current and future business requirements, including a common solution for Learning Management, i.e. support for students, teachers, parents and corporate sponsors during course delivery.
1 Project definition
1.1 Objectives
The objectives for the TCMS project are:
1. The identification, purchase and deployment of a single learning and student management system to be deployed globally for the purposes of allowing the BC to:
a. Provide customers and students access to an online offering
b. Provide BC teaching and administrative staff immediate access to student information
c. Administer new and existing students with a minimum of back office intervention
d. Easily and readily reconcile customer payments against services provided
2. To provide existing and new customers with an improved online customer services experience.
3. To provide existing and new customers with an improved in-house customer services experience.
4. To provide BC staff with the facilities to improve course and student administration and management.
5. To provide the facility that allows Corporate customers to book entire courses, block book courses or have courses available to them specifically.
II.1.6)Common procurement vocabulary (CPV)

48000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The contract will be for a duration of 5 years with an option to extend for a further two 12 month periods.
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

No special legal form is required but each supplier will be required to become jointly and severably responsible for the contract before acceptance.
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to produce a certificate or declaration demonstrating that they are not bankrupt or the subject of an administration order, are not being wound-up, have not granted a trust deed, are not the subject of a petition presented for sequestration of their estate, have not had a receiver, manager or administrator appointed and are not otherwise apparently insolvent.
(2) All candidates will be required to produce a certificate or declaration demonstrating that the candidate, their directors, or any other person who has powers of representation, decision or control of the candidate has not been convicted of conspiracy, corruption, bribery, or money laundering. Failure to provide such a declaration will result in the candidate being declared ineligible and they will not be selected to participate in this procurement process.
(3) All candidates will be required to produce a certificate or declaration demonstrating that they have not been convicted of a criminal offence relating to the conduct of their business or profession.
(4) All candidates will be required to produce a certificate or declaration demonstrating that they have not committed an act of grave misconduct in the course of their business or profession.
(5) All candidates must comply with the requirements of the State in which they are established, regarding registration on the professional or trade register.
(6) Any candidate found to be guilty of serious misrepresentation in providing any information required, may be declared ineligible and not selected to continue with this procurement process.
(7) All candidates will have to demonstrate that they are licensed, or a member of the relevant organisation, in the State where they are established, when the law of that State prohibits the provision of the services, described in this notice, by a person who is not so licensed or who is not a member of the relevant organisation.
(8) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of social security contributions under the law of any part of the United Kingdom or of the relevant State in which the candidate is established.
(9) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of taxes under the law of any part of the United Kingdom or of the relevant State in which the economic operator is established.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to provide evidence of relevant professional risk indemnity insurance.
As stated within the Tender Documentation.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As stated in the Tender documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

ESUP-TCMS/CW/030912.01
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 19.10.2012
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

26.10.2012
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 90 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

Contractors will be required to register with https://in-tendhost.co.uk/britishcouncil to take part in the tender process.

Once registered, contractors must re-enter the site, go to their tenders and download the relevant documents, complete it and upload it. Instructions can be downloaded from https://in-tendhost.co.uk/britishcouncil.

Means of proof required. These conditions are outlined in the documents. All completed documents should be submitted to the relevant section on https://in-tendhost.co.uk/britishcouncil.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The British Council will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. Applicants have 2 working days from the notification of the award decision to request additional debriefing and that information has to be provided a minimum of 3 working days before the expiry of the standstill period. Such additional information should be required from the address in listed in part 1.1.
If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly (generally within 3 months). Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into the Court may only award damages.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:3.9.2012