English Systems Upgrade for British Council
The Teaching Centre Management Systems project will deliver part of the English Systems Upgrade Programme. UK-London: software package and information systems
Section I: Contracting authority
10 Spring Gardens
Contact point(s): Brian D’Mello
For the attention of: Clifton Walters
SW1A 2BN London
Telephone: +44 2073894646
General address of the contracting authority: www.britishcouncil.org
Address of the buyer profile: https://in-tendhost.co.uk/britishcouncil
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Section II: Object of the contract
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Global.
The British Councils teaching and exams business offers English language courses in 102 centres around the world and administers more than two million exams (including IELTS) in more than 100 countries every year. It is accepted that our current IT platforms supporting this activity no longer meet our needs in a rapidly evolving and increasingly competitive Digital environment.
The British Council currently uses the Campus module of SAP to handle payments to its teaching centres throughout the world. An improved system which can handle online payments and course bookings is required to meet current and future business requirements, including a common solution for Learning Management, i.e. support for students, teachers, parents and corporate sponsors during course delivery.
1 Project definition
The objectives for the TCMS project are:
1. The identification, purchase and deployment of a single learning and student management system to be deployed globally for the purposes of allowing the BC to:
a. Provide customers and students access to an online offering
b. Provide BC teaching and administrative staff immediate access to student information
c. Administer new and existing students with a minimum of back office intervention
d. Easily and readily reconcile customer payments against services provided
2. To provide existing and new customers with an improved online customer services experience.
3. To provide existing and new customers with an improved in-house customer services experience.
4. To provide BC staff with the facilities to improve course and student administration and management.
5. To provide the facility that allows Corporate customers to book entire courses, block book courses or have courses available to them specifically.
Section III: Legal, economic, financial and technical information
(2) All candidates will be required to produce a certificate or declaration demonstrating that the candidate, their directors, or any other person who has powers of representation, decision or control of the candidate has not been convicted of conspiracy, corruption, bribery, or money laundering. Failure to provide such a declaration will result in the candidate being declared ineligible and they will not be selected to participate in this procurement process.
(3) All candidates will be required to produce a certificate or declaration demonstrating that they have not been convicted of a criminal offence relating to the conduct of their business or profession.
(4) All candidates will be required to produce a certificate or declaration demonstrating that they have not committed an act of grave misconduct in the course of their business or profession.
(5) All candidates must comply with the requirements of the State in which they are established, regarding registration on the professional or trade register.
(6) Any candidate found to be guilty of serious misrepresentation in providing any information required, may be declared ineligible and not selected to continue with this procurement process.
(7) All candidates will have to demonstrate that they are licensed, or a member of the relevant organisation, in the State where they are established, when the law of that State prohibits the provision of the services, described in this notice, by a person who is not so licensed or who is not a member of the relevant organisation.
(8) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of social security contributions under the law of any part of the United Kingdom or of the relevant State in which the candidate is established.
(9) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of taxes under the law of any part of the United Kingdom or of the relevant State in which the economic operator is established.
As stated within the Tender Documentation.
As stated in the Tender documentation.
Section IV: Procedure
Payable documents: no
Section VI: Complementary information
Contractors will be required to register with https://in-tendhost.co.uk/britishcouncil to take part in the tender process.
Once registered, contractors must re-enter the site, go to their tenders and download the relevant documents, complete it and upload it. Instructions can be downloaded from https://in-tendhost.co.uk/britishcouncil.
Means of proof required. These conditions are outlined in the documents. All completed documents should be submitted to the relevant section on https://in-tendhost.co.uk/britishcouncil.
If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly (generally within 3 months). Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into the Court may only award damages.
VI.5)Date of dispatch of this notice:3.9.2012