Enhance CRM link to Social Care System

Enhance CRM link to Social Care System
Northamptonshire Customer Services require to enhance the link between their CRM System (Microsoft Dynamics CRM) and their Social Care System.

Including:
– Improving screen layout and ease of use
– Enabling access to the messaging facility
– Enabling creation and amendment of additional assessment types
– Enabling assignment of activities between users
– Enabling creation and amendment of Care Plans
http://www.sourcederbyshire.co.uk/contracts/show/id/6448