ERP Tender for National Grid

ERP Tender for National Grid

National Grid Metering – Industrial & Commerial ERP/CIS System.

UK-Warwick: software package and information systems

2012/S 28-045701

Contract notice – utilities

Services

Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

National Grid Metering Ltd
National Grid House, Warwick Technology Park, Gallows Hill
Contact point(s): +44 1926656349
For the attention of: Ms Cora Russell
CV34 6DA Warwick
UNITED KINGDOM
Telephone: +44 1926656349
E-mail: cora.russell@uk.ngrid.com

Internet address(es):

General address of the contracting entity: www.nationalgrid.com/metering

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Main activity

Production, transport and distribution of gas and heat
I.3)Contract award on behalf of other contracting entities

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting entity:

National Grid Metering – Industrial & Commerial ERP/CIS System.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s):

National Grid Metering (NGM) is an asset management company with assets distributed across the UK. NGM deliver regulated gas metering services on behalf of National Grid Group. NGM are in the process of introducing a new system for their Industrial and Commercial (I&C) metering business. Both the Domestic and I&C businesses currently share a core SAP enterprise software system which is highly tailored to meet the needs of the Domestic business.
We are seeking to contract with one or more vendors to procure, implement and support a replacement ERP/CIS system (Enterprise Resource Planning/Customer Intelligence System) for the NGM I&C metering business which can be considered to be a Small to Medium Enterprise (SME). The system supporting the Domestic metering business is not part of this procurement.
The new NGM I&C system will support the future growth of the NGM I&C activities, facilitating faster deployment and avoiding bespoke development of IT systems. The new ERP/CIS system should include, but not be limited to, providing the following capability:
Business Management and Back Office including financial management, legislative and regulatory obligations management
Commercial Management including portfolio management and customer relationship management.
Management of Works delivery including management of short and long cycle internal work programmes, receipt and processing of customer generated work requests, optimised planning and delivery of work schedules through external service provider work forces, scheduling and despatch of work to internal work force and capture of resulting job data at the point of execution in the field.
Asset Management including provision of an asset repository, management of asset maintenance schedules and provision of an effective document management capability in support of maintenance, project management services, audit and policy regimes.
Billing and Invoice Management including standard and quotable service pricing aligned to asset class and contract type.
Industry Participant interaction utilising industry standard communication protocols enabling the receipt, interpretation, trigger, creation and send of data flows to and from other market participants and National Grid Group systems.
Management Information including dashboard, analytical tools and reporting.
Portal based presentation layer for customer and service provider self service.
A flexible solution into which new products and services can easily be introduced.
In addition to the solution set for I&C, NGM are looking for services to include (but not be limited) to:
— solution design and implementation,
— solution integration,
— solution hosting,
— software as a service,
— ongoing support.
II.1.6)Common procurement vocabulary (CPV)

48000000, 48300000, 48329000, 48326000, 38221000, 72200000, 48100000, 48217000, 48220000, 48311000, 48460000, 48627000, 48780000, 72000000, 48900000, 72212100, 72314000, 48445000, 48451000, 48330000, 48332000, 72212514

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

National Grid Metering (NGM) is an asset management company with assets distributed across the UK. NGM deliver regulated gas metering services on behalf of National Grid Group. NGM are in the process of introducing a new system for their Industrial and Commercial (I&C) metering business. Both the Domestic and I&C businesses currently share a core SAP enterprise software system which is highly tailored to meet the needs of the Domestic business.
We are seeking to contract with one or more vendors to procure, implement and support a replacement ERP/CIS system (Enterprise Resource Planning/Customer Intelligence System) for the NGM I&C metering business which can be considered to be a Small to Medium Enterprise (SME). The system supporting the Domestic metering business is not part of this procurement.
The new NGM I&C system will support the future growth of the NGM I&C activities, facilitating faster deployment and avoiding bespoke development of IT systems. The new ERP/CIS system should include, but not be limited to, providing the following capability:
Business Management and Back Office including financial management, legislative and regulatory obligations management
Commercial Management including portfolio management and customer relationship management.
Management of Works delivery including management of short and long cycle internal work programmes, receipt and processing of customer generated work requests, optimised planning and delivery of work schedules through external service provider work forces, scheduling and despatch of work to internal work force and capture of resulting job data at the point of execution in the field.
Asset Management including provision of an asset repository, management of asset maintenance schedules and provision of an effective document management capability in support of maintenance, project management services, audit and policy regimes.
Billing and Invoice Management including standard and quotable service pricing aligned to asset class and contract type.
Industry Participant interaction utilising industry standard communication protocols enabling the receipt, interpretation, trigger, creation and send of data flows to and from other market participants and National Grid Group systems.
Management Information including dashboard, analytical tools and reporting.
Portal based presentation layer for customer and service provider self service.
A flexible solution into which new products and services can easily be introduced.
In addition to the solution set for I&C, NGM are looking for services to include (but not be limited) to:
— solution design and implementation,
— solution integration,
— solution hosting,
— software as a service,
— ongoing support.
Lots include:
— ERP/CIS product licences,
— detailed design phase,
— total project implementation services,
— total project hardware,
— hosting or software as a service options.
Support & Maintenance for a 5 year period.
National Grid Metering reserves the right to progress with none, one, more than one or all of the lots described above.
II.2.2)Information about options

Options: yes
Description of these options: National Grid Metering reserves the right at its absolute discretion to exercise contractual options to extend beyond the initial 5 year term.
Provisional timetable for recourse to these options:
in months: 60 (from the award of the contract)
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Parent company and/or guarantees will be required as a condition of the contract.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Further information will be detailed in the contract documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Requests to participate will be accepted from groupings of economic operators. National Grid Metering reserves the right to require groupings of entities to take particular legal forms which may include one contractor taking primary responsibility or that joint and several liability be accepted by all consortia members.
III.1.4)Other particular conditions:

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: The selected entity will be required to participate actively in the achievement of social and/or environmental objectives. Contract performance conditions to meet these objectives will be contained in the contract documents.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Respondents to this notice must complete a prequalification questionnaire (PQQ) which will be issued within 4 weeks after the closing date of this Notice and instructions regarding completion of the PQQ and the PQQ response date will be clearly specified in the documentation.
In order to obtain a PQQ, applicants must be registered on the National Grid Ariba system.
Applicants are to request access to this by sending an e-mail confirming interest in the PQQ to Cora Russell at the e-mail address stated in Section 1 of this notice.
Once registered, applicants will be sent instructions which will enable them to access the PQQ document (when available) via the Ariba portal. This process may take up to two working days.
NOTE: The PQQ will not be available until up to four(4) weeks after the closing date of this Notice.
National Grid Metering will reject any applicant who is deemed ineligible to tender for or be awarded a public contract based upon the grounds set out in Regulation 26 (1) of the Utilities Contract Regulations 2006.
National Grid Metering may reject any applicant who fails to provide audited accounts.
National Grid Metering will reject any applicant who fails to provide satisfactory evidence that it is capable of performing a contract on the scale of this procurement process.
The PQQ will be issued to applicants who have expressed interest in participating by the closing date of this Notice. The PQQ will be issued within four (4) weeks after the closing date to this Notice.
National Grid Metering may or may not progress with a Request for Information (RFI) / Request for Proposal (RFP). following evaluation of the PQQ.All documentation will be managed via Ariba.
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting entity:
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents

Time limit for receipt of requests for documents or for accessing documents: 7.3.2012 – 12:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

7.3.2012 – 12:00
IV.3.5)Language(s) in which tenders or requests to participate may be drawn up

English. French.
IV.3.6)Minimum time frame during which the tenderer must maintain the tender
IV.3.7)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information:
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:8.2.2012