ERP Tender for National Grid
National Grid Metering – Industrial & Commerial ERP/CIS System.
UK-Warwick: software package and information systems
2012/S 28-045701
Contract notice – utilities
Services
Directive 2004/17/EC
Section I: Contracting entity
National Grid Metering Ltd
National Grid House, Warwick Technology Park, Gallows Hill
Contact point(s): +44 1926656349
For the attention of: Ms Cora Russell
CV34 6DA Warwick
UNITED KINGDOM
Telephone: +44 1926656349
E-mail: cora.russell@uk.ngrid.com
Internet address(es):
General address of the contracting entity: www.nationalgrid.com/metering
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Section II: Object of the contract
Service category No 7: Computer and related services
NUTS code UK
We are seeking to contract with one or more vendors to procure, implement and support a replacement ERP/CIS system (Enterprise Resource Planning/Customer Intelligence System) for the NGM I&C metering business which can be considered to be a Small to Medium Enterprise (SME). The system supporting the Domestic metering business is not part of this procurement.
The new NGM I&C system will support the future growth of the NGM I&C activities, facilitating faster deployment and avoiding bespoke development of IT systems. The new ERP/CIS system should include, but not be limited to, providing the following capability:
Business Management and Back Office including financial management, legislative and regulatory obligations management
Commercial Management including portfolio management and customer relationship management.
Management of Works delivery including management of short and long cycle internal work programmes, receipt and processing of customer generated work requests, optimised planning and delivery of work schedules through external service provider work forces, scheduling and despatch of work to internal work force and capture of resulting job data at the point of execution in the field.
Asset Management including provision of an asset repository, management of asset maintenance schedules and provision of an effective document management capability in support of maintenance, project management services, audit and policy regimes.
Billing and Invoice Management including standard and quotable service pricing aligned to asset class and contract type.
Industry Participant interaction utilising industry standard communication protocols enabling the receipt, interpretation, trigger, creation and send of data flows to and from other market participants and National Grid Group systems.
Management Information including dashboard, analytical tools and reporting.
Portal based presentation layer for customer and service provider self service.
A flexible solution into which new products and services can easily be introduced.
In addition to the solution set for I&C, NGM are looking for services to include (but not be limited) to:
— solution design and implementation,
— solution integration,
— solution hosting,
— software as a service,
— ongoing support.
48000000, 48300000, 48329000, 48326000, 38221000, 72200000, 48100000, 48217000, 48220000, 48311000, 48460000, 48627000, 48780000, 72000000, 48900000, 72212100, 72314000, 48445000, 48451000, 48330000, 48332000, 72212514
Tenders may be submitted for one or more lots
We are seeking to contract with one or more vendors to procure, implement and support a replacement ERP/CIS system (Enterprise Resource Planning/Customer Intelligence System) for the NGM I&C metering business which can be considered to be a Small to Medium Enterprise (SME). The system supporting the Domestic metering business is not part of this procurement.
The new NGM I&C system will support the future growth of the NGM I&C activities, facilitating faster deployment and avoiding bespoke development of IT systems. The new ERP/CIS system should include, but not be limited to, providing the following capability:
Business Management and Back Office including financial management, legislative and regulatory obligations management
Commercial Management including portfolio management and customer relationship management.
Management of Works delivery including management of short and long cycle internal work programmes, receipt and processing of customer generated work requests, optimised planning and delivery of work schedules through external service provider work forces, scheduling and despatch of work to internal work force and capture of resulting job data at the point of execution in the field.
Asset Management including provision of an asset repository, management of asset maintenance schedules and provision of an effective document management capability in support of maintenance, project management services, audit and policy regimes.
Billing and Invoice Management including standard and quotable service pricing aligned to asset class and contract type.
Industry Participant interaction utilising industry standard communication protocols enabling the receipt, interpretation, trigger, creation and send of data flows to and from other market participants and National Grid Group systems.
Management Information including dashboard, analytical tools and reporting.
Portal based presentation layer for customer and service provider self service.
A flexible solution into which new products and services can easily be introduced.
In addition to the solution set for I&C, NGM are looking for services to include (but not be limited) to:
— solution design and implementation,
— solution integration,
— solution hosting,
— software as a service,
— ongoing support.
Lots include:
— ERP/CIS product licences,
— detailed design phase,
— total project implementation services,
— total project hardware,
— hosting or software as a service options.
Support & Maintenance for a 5 year period.
National Grid Metering reserves the right to progress with none, one, more than one or all of the lots described above.
Description of these options: National Grid Metering reserves the right at its absolute discretion to exercise contractual options to extend beyond the initial 5 year term.
Provisional timetable for recourse to these options:
in months: 60 (from the award of the contract)
Section III: Legal, economic, financial and technical information
Description of particular conditions: The selected entity will be required to participate actively in the achievement of social and/or environmental objectives. Contract performance conditions to meet these objectives will be contained in the contract documents.
In order to obtain a PQQ, applicants must be registered on the National Grid Ariba system.
Applicants are to request access to this by sending an e-mail confirming interest in the PQQ to Cora Russell at the e-mail address stated in Section 1 of this notice.
Once registered, applicants will be sent instructions which will enable them to access the PQQ document (when available) via the Ariba portal. This process may take up to two working days.
NOTE: The PQQ will not be available until up to four(4) weeks after the closing date of this Notice.
National Grid Metering will reject any applicant who is deemed ineligible to tender for or be awarded a public contract based upon the grounds set out in Regulation 26 (1) of the Utilities Contract Regulations 2006.
National Grid Metering may reject any applicant who fails to provide audited accounts.
National Grid Metering will reject any applicant who fails to provide satisfactory evidence that it is capable of performing a contract on the scale of this procurement process.
The PQQ will be issued to applicants who have expressed interest in participating by the closing date of this Notice. The PQQ will be issued within four (4) weeks after the closing date to this Notice.
National Grid Metering may or may not progress with a Request for Information (RFI) / Request for Proposal (RFP). following evaluation of the PQQ.All documentation will be managed via Ariba.
Section IV: Procedure
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
Payable documents: no
Section VI: Complementary information
VI.5)Date of dispatch of this notice:8.2.2012