Estate Services Contract London
7 Lots. To provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.
United Kingdom-Wembley: Cleaning services
2017/S 174-356621
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
Olympic Office Centre, 8 Fulton Road
Wembley
HA9 0NU
United Kingdom
Contact person: Linda Lally
Telephone: +44 20807824854
E-mail: procurement@networkhomes.org.uk
NUTS code: UKIInternet address(es):Main address: https://www.networkhomes.org.uk
I.1)Name and addresses
6 Stockwell Park Walk
London
SW9 0FG
United Kingdom
E-mail: procurement@networkhomes.org.uk
NUTS code: UKIInternet address(es):Main address: https://www.sw9.org.uk
I.2)Joint procurement
I.3)Communication
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
Estate Services.
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.
Estate Services will broadly comprise internal and external cleaning, window cleaning services, bulk waste, graffiti removal and ground maintenance services.
The contract is for 5 years, with the potential of 2 further extensions of 3+2 years, giving a total potential contract length of 10 years in total.
The contract will be split into 7 lots based on geographical areas.
Contractors can be awarded one or more lots, one contractor can win all lots. If one contractor is awarded all lots we will expect the successful contractor to be able to demonstrate significant cost savings based on the total contract value.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.1)Title:
Estate Services — London Boroughs of Brent and Harrow
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
London.
II.2.4)Description of the procurement:
Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.
Estate Services will broadly comprise internal and external cleaning, window cleaning services, bulk waste removal, graffiti removal and ground maintenance services.
Lot 1 covers properties in London Boroughs of Brent and Harrow, In lot 1 we have a variety of different stock tenures, including General Needs, Leasehold, Sheltered and Private Rented Properties (PRO).
Our head office at Olympic Office Centre in Wembley is also included in this lot.
Geographically Brent & Harrow are seen as our core Boroughs as they hold the bulk of our stock. This lot will cover xxx properties. NH’s have a large development programme, we are aiming to develop 1 000 properties per year for the next 5 years across our whole stock portfolio, NH’s may add or remove properties from this contract during the contract period.
In lot 1, we have a high number of densely populated and high profile estates, some with dedicated neighborhood management staff on site. Lot 1 also includes the majority of our sheltered schemes and we have approx 700 units of key worker accommodation at Northwick Park.
The contractor must be able to demonstrate experience of working across tenures and must be able to differentiate and respond to the varied needs of our residents.
II.2.5)Award criteria
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
2 possible renewals.
Initial contract period is for 5 years, with the option to extend by a further 5 years, (extensions will be 3 years + 2 years) depending upon performance. Maximum contract = 10 years.
II.2.9)Information about the limits on the number of candidates to be invited
As stated in the SQ documents.
II.2.10)Information about variants
II.2.11)Information about options
Initial contract period is for 5 years, with the option to extend by a further 5 years, (extensions will be 3 years + 2 years) depending upon performance. Maximum contract = 10 years.
II.2.13)Information about European Union funds
II.2.1)Title:
Estate Services for all other London Boroughs (excl. Brent Harrow and Barnet)
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
London.
II.2.4)Description of the procurement:
Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.
Estate Services will broadly comprise internal and external cleaning, window cleaning services, graffiti removal, bulk waste and ground maintenance services.
Lot 2 covers properties in all other London Boroughs excluding Brent, Harrow & Barnet. There are approx xxx properties in this lot.
Lot 2 includes a high number of dispersed sites across London which generally do not have any on site staff. There are a small number of sheltered sites within Lot 2.
We also have Private rented properties (PRO properties), we have approximately 600 units of shared cluster-style accommodation in east London, in Hackney and Islington.
The successful contractor will have to demonstrate the robustness of their management structure to resource visits to each site on a daily/ weekly basis to ensure high standards are being maintained across a large geographical area.
The contractor must also be able to demonstrate experience of working across tenures and must be able to differentiate and respond to the varied needs of our residents.
II.2.5)Award criteria
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
2 possible renewals.
Initial contract period is for 5 years, with the option to extend by a further 5 years, (extensions will be 3 years + 2 years) depending upon performance. Maximum contract = 10 years.
II.2.9)Information about the limits on the number of candidates to be invited
As stated in the SQ Documents.
II.2.10)Information about variants
II.2.11)Information about options
Initial contract period is for 5 years, with the option to extend by a further 5 years, (extensions will be 3 years + 2 years) depending upon performance. Maximum contract = 10 years.
II.2.13)Information about European Union funds
II.2.1)Title:
All of London — Combined Lot
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
London.
II.2.4)Description of the procurement:
Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.
Estate Services will broadly comprise internal and external cleaning, window cleaning services, bulk waste removal, graffiti removal and ground maintenance services.
Lot 3 covers properties across London (excluding Barnet), This is a combined lot covering all properties in Lot 1 and Lot 2. In lot 3 we have a variety of different stock tenures, including General Needs, Leasehold, Sheltered and Private Rented Properties (PRO).
The successful contractor will have to demonstrate the capability of their management organisation and their capacity to deliver the services required across a large geographical area.
The contractor must be able to demonstrate experience of working across tenures and must be able to differentiate and respond to the varied needs of our residents.
II.2.5)Award criteria
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
2 possible renewals.
This is a 5 year contract with the option to extend up to a further 5 years (2+3 years) depending upon performance. Maximum contract = 10 years.
II.2.9)Information about the limits on the number of candidates to be invited
As stated in the SQ documents.
II.2.10)Information about variants
II.2.11)Information about options
This is a 5 year contract with the option to extend up to a further 5 years (2+3 years) depending upon performance. Maximum contract = 10 years.
II.2.13)Information about European Union funds
II.2.1)Title:
Internal & External Cleaning Services
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
Hertfordshire.
II.2.4)Description of the procurement:
Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an internal and external cleaning service to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.
This lot does not include grounds maintenance services.
The properties are predominantly in Market Town, Semi Rural and Rural locations. The bulk of the stock is within East Hertfordshire and is centred around the main towns of Hertford and Ware. There are smaller clusters of accommodation in St Albans, Milton Keynes, Biggleswade, and other parts of Hertfordshire. There are also a small number of properties in Watford and LB Barnet and other out of London areas.
NH’s have a large development programme, we are aiming to develop 1 000 properties per year for the next 5 years across our whole stock portfolio, NH’s may add or remove sites from this contract during the contract period.
The contractor must be able to demonstrate experience of working across tenures and must be able to differentiate and respond to the varied needs of our residents.
II.2.5)Award criteria
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
2 possible renewals.
This is a 5 year contract with the option to extend up to a further 5 years (2+3 years) depending upon performance. Maximum contract = 10 years.
II.2.9)Information about the limits on the number of candidates to be invited
As stated in the SQ document.
II.2.10)Information about variants
II.2.11)Information about options
This is a 5 year contract with the option to extend up to a further 5 years (2+3 years) depending upon performance. Maximum contract = 10 years.
II.2.13)Information about European Union funds
II.2.1)Title:
Grounds Maintenance — Hertford
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
Hertfordshire.
II.2.4)Description of the procurement:
Description of procurement: Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide a grounds maintenance service contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.
This lot does not include cleaning services.
The properties are predominantly in Market Town, Semi Rural and Rural locations. The bulk of the stock is within East Hertfordshire and is centred around the main towns of Hertford and Ware. There are smaller clusters of accommodation in St Albans, Milton Keynes, Biggleswade, and other parts of Hertfordshire. There are also a small number of properties in Watford and LB Barnet and other out of London areas.
A significant amount of the sites are ex local authority where whole estates were transferred to Network Homes. Combined with the geographical locations, this gives rise to some extensive grounds maintenance liabilities in Lot 5, particularly around grass cutting and shrub maintenance. There is also very often split responsibilities between Network Homes and retained Parish, District and County Council obligations.
There are also a number of sheltered schemes in Lot 5 which also have extensive grounds maintenance requirements.
NH’s have a large development programme, we are aiming to develop 1000 properties per year for the next 5 years across our whole stock portfolio, NH’s may add or remove sites from this contract during the contract period.
The contractor must be able to demonstrate experience of working across tenures and must be able to differentiate and respond to the varied needs of our residents.
II.2.5)Award criteria
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
This is a 5 year contract with the option to extend up to a further 5 years (2+3 years) depending upon performance. Maximum contract = 10 years.
II.2.9)Information about the limits on the number of candidates to be invited
As stated in the SQ documents.
II.2.10)Information about variants
II.2.11)Information about options
This is a 5 year contract with the option to extend up to a further 5 years (2+3 years) depending upon performance. Maximum contract = 10 years.
II.2.13)Information about European Union funds
II.2.1)Title:
Estate Services — Combined lot Hertford and Out of London
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
Hertfordshire.
II.2.4)Description of the procurement:
Network Homes (NH’s) is inviting expressions of interest from suitably experienced and qualified service providers to provide an estate services contract to communal areas in general rented, sheltered schemes, shared ownership, key worker accommodation and leasehold properties.
Estate Services will broadly comprise internal and external cleaning, window cleaning services, graffiti removal, bulk waste and ground maintenance services.
This is a combined lot and covers the properties in lots 4 and 5.
II.2.5)Award criteria
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
2 possible renewals.
II.2.9)Information about the limits on the number of candidates to be invited
As stated in the SQ documents.
II.2.10)Information about variants
II.2.11)Information about options
This is a 5 year contract with the option to extend up to a further 5 years (2+3 years) depending upon performance. Maximum contract = 10 years.
II.2.13)Information about European Union funds
II.2.1)Title:
SW9 Cleaning
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
LONDON.
II.2.4)Description of the procurement:
SW9 is inviting expressions of interest from suitably experienced and qualified service providers to provide an internal and external cleaning service to communal areas in general rented, leasehold, shared ownership and sheltered properties.
Cleaning will include internal and external cleaning, window cleaning services, bulk waste removal and graffiti removal services.
Lot 7 covers the Stockwell Park and Robsart Village estates, both in SW9 with a combined stock of over 1 500 properties and over 20 blocks of varying sizes, including a high rise block of 20 floors.
SW9 are the housing management organisation for the Stockwell Park Estate, who manage the day-to-day housing services on behalf of the landlord -who is the parent company, Network Homes.
SW9 are considering setting up a DLO arrangement for their cleaning services, the contract term for the SW9 lot is therefore different to other lots. The SW9 contract term is 3 years plus further extensions of up to 7 years (10 years maximum).
This lot may or may not be awarded, If it awarded the Contract will be in the name of SW9.
II.2.5)Award criteria
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
The SW9 contract term is 3 years, plus 2 years and then 5 x 1 year further annual extensions, of up to 10 years maximum.
II.2.9)Information about the limits on the number of candidates to be invited
As stated in the SQ documents.
II.2.10)Information about variants
II.2.11)Information about options
The SW9 contract term is 3 years plus 2 years and then 5 x 1 further annual extensions of up to 10 years maximum.
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.5)Information about negotiation
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about electronic workflows
VI.3)Additional information:
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
In accordance with the Public Contracts Regulations 2015, the Tender Documents are available on this portal, however only the SQ is required to be returned at this stage. Your attention is drawn however to the specification requirements in Appendix B of the tender documents which specifies the service required, so that potential bidders can ensure that they are willing and able to provide both the information and the services required and demonstrate this if invited to tender.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Wembley:-Cleaning-services./UA523372U8
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/UA523372U8
Go reference: GO-201798-PRO-10981323.
VI.4.1)Review body
Royal Courts of Justice, The Strand
London
WC2A 2LL
United Kingdom
VI.4.2)Body responsible for mediation procedures
Royal Courts of Justice, The Strand
London
WC2A 2LL
United Kingdom
VI.4.3)Review procedure
The contracting authority will observe a minimum 10 calendar day standstill period from the day after communication to tenderers of the authority’s intended award decision. There is no right to appeal to the contracting authority and instead the UK Public Contract Regulations 2015 provide for an aggrieved party to apply to The High court of England and Wales concerning any alleged breach unless an extension is agreed by the Courts. Full information regarding appeals can be obtained from the body responsible for the appeal procedure detailed in V1.4.1.
VI.4.4)Service from which information about the review procedure may be obtained
Royal Courts Of Justice, The Strand
London
WC2A 2LL
United Kingdom
VI.5)Date of dispatch of this notice: