External IT Support Contract Plymouth
a) Provide 4th level support for remote break-fix type activities.
Contract summary
Industry
-
- Information systems and servers – 48800000
- Computer-related services – 72500000
- Computer support and consultancy services – 72600000
Location of contract
PL1 5QG
Value of contract
£8k
Published date
29 November 2018
Closing date
17 December 2018
Contract start date
02 January 2019
Contract end date
01 January 2020
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
City College Plymouth IT team has decreased in size in recent months due to efficiency savings at the college and, at times, is no longer able to support all the systems at times of sickness, leave or when the team is overloaded.
The College is therefore looking for a local company to (a) provide a 4th level support for remote break-fix type activities and (b) provide onsite support to backfill as needed. The significance of the 1 hour timeframe is to allow for someone to get onto the site should be they needed in an emergency.
The College is looking at an initial one year contract.
About the buyer
Contact name
Carol Williams
Address
Kings Road
PLYMOUTH
PL15QG
England
Telephone
01752 856809
Other information
Attachments
RFQ104 External IT Support
RFQ104 External IT Support.pdf
Appendix A – Pricing Schedule
Appendix A – Pricing Schedule – External IT Support.xlsx
Appendix B – Standard Terms & Conditions
Appendix B CCP Standard Terms and Conditions Goods and Services.docx
Appendix C – Suitability Assessment & Selection Questionnaire
Appendix C Suitability Assessment & Selection Questionaire inc Exclusions-1 v2.docx
Appendix D – Agreement Conditions Acceptance & Declaration
Appendix D Agreement Conditions Acceptance and Declaration Form.docx
Appendix E – Detailed Information in Support of Requirement
Appendix E Detailed Support Information.docx
How to apply
Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.
