Facilities Management Services for HMRC

Facilities Management Services for HMRC

MRC propose to tender a Facility Management Services contract(s) at three locations, Salford, Glasgow and Edinburgh using an “open” type tender exercise for a “part B” services as defined in the public Contracts Regulations for a period of 3 years with the option of 2x 12 month extensions.

Reference number: ESS-2013-FM Services Trinity Bridge House-ITT.

Deadline date:02/08/2013

This deadline is for… Deadline for Expression of Interest

Contract value:£5,000,000 – £10,000,000

Location where the contract is to be carried out: United Kingdom UNITED KINGDOM,

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? No

Name of the buying organisation: HMRC

Original source URL www.hmrc.gov.uk


Description of the contract

HMRC propose to tender a Facility Management Services contract(s) at three locations, Salford, Glasgow and Edinburgh using an “open” type tender exercise for a “part B” services as defined in the public Contracts Regulations for a period of 3 years with the option of 2x 12 month extensions. The contract(s) is to be split into two lots, Lot 1 Salford and Lot 2 Scotland (Glasgow and Edinburgh). Suppliers are invited to apply for Lot 1 Salford, Lot 2 Scotland or of both Lots Salford and Scotland. Under the scope of Facilities Management Services to be provided there are Core Services to be delivered at all sites and Non Core services which may vary at each Site. The following services are a guide as to the requirement: Hard Facilities services The Hard Facilities Management Services provision shall consist of Planned Preventative and Reactive Maintenance to include the following: • Repair and replacement for all defective or non-serviceable parts • Maintenance for all external and internal areas, all structures, fabric, finishes and fixtures and fittings • Maintenance of Mechanical and Electrical Services and Systems • Portable Appliance Testing • Maintenance for portable fire fighting equipment • Reporting requirements for health and safety, including a suitable reporting form for use on reporting Site related incidents and security systems Soft Facilities services The soft facilities management services provision may consist of: • Catering including hospitality and vending • Cleaning of internal and external spaces including lighting, signage and fixtures and fittings. • Provision of cleaning consumables. • Reception and security guarding services including CCTV and site access • Pest control and waste management • Emergency response and out of hours services Managed services To include: • Health and Safety/Fire Safety • Safe Systems to Work • Special Needs Services • Risk Management • Environmental, statutory compliance and management • Utility Procurement, monitoring, reporting and Invoicing • Comfort Office Temperatures including heating and cooling • Biodiversity Protection and Enhancement CAFM and helpdesk facility



Classification of the contract

79993100 Facilities management services


Additional information

Contract type: Services – 14

Is it a framework agreement? Yes

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria below:

Priority Description of criteria Percentage weighting
1 Cost /Price 70.00
2 Technical Merit- Contract Management and Administration 15.00
3 Technical Merit – Hard and Soft Facilities Management 10.00
4 Technical Merit – Managed Services, Mobilisation and Demobilisation 5.00

Estimated length of contract: 01/01/2014 – 31/12/2017


Who to contact

Contact name Debi Barraclough

Organisation name HMRC

Address 5W Ralli Quays, 3 Stanley Street, Salford, Greater Manchester, M60 9LA

Telephone 01618270025

Extension number:

Fax 0161 8270270

Web address


How to apply

HMRC is conducting this tendering exercise under an open type procedure and is using an eSourcing (eTendering) tool. (Information about the e-Sourcing application and about supplying to HMRC in general, is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm). Economic operators who require access to the online Tender documentation must send an email to e.procurement@hmrc.gsi.gov.uk any time up to, but no later than 12:00 on 24 July 2013 This email should contain: (a) the contract reference ESS-2013-FM Services Trinity Bridge House-ITT. (b) a contact email address; (c) a contact name; and (d) the company name and contact telephone number. Economic operators who have complied with the foregoing will receive details, by email, of how to access the online Tender documentation. (If an email response from HMRC is not received within one working day of your request, please re-contact e.procurement@hmrc.gsi.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when the request was first made). Online tender documentation must be fully completed (and any requested associated hard-copy documents received by HMRC) no later than 14:00 2nd August 2013. Tender documentation not submitted in the required form (or not containing the requested information) may be rejected. When requesting access to the online Tender documentation, please notify the Authority if you have any accessibility issues (disabilities) which may prevent you from providing a high quality response using the eSourcing application. This will then allow HMRC to agree with you an appropriate format for you to view and respond to the requirements. All communications shall be in English. Tenders, when invited, and all supporting documentation must be priced in Sterling and all payments under the contract will be in Sterling. Any contract or agreement resulting from the Invitation to Tender will be considered as a contract made in England according to English Law and subject to the exclusive jurisdiction of the English courts. The Awarding Authority does not bind itself to accept any tender and reserves the right to accept any part of the tender unless the applicant expressly stipulates to the contrary. The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender. At contract award the successful supplier will be expected to register with Constructionline to ensure compliance to the ongoing contract management requirements. Further information can be found at www.constructionline.co.uk