Facilities Management Tender Norfolk

Facilities Management Tender Norfolk

Provision of Facilities Management Services at Cromer and District Hospital and the provision of similar services in the City of Norwich locality to be known as offsite properties of the Norfolk and Norwich University Hospitals NHS Foundation Trust.

UK-Norwich: Real estate services

2013/S 039-062429

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

The Norfolk and Norwich University Hospital NHS Trust
Colney Lane
Contact point(s): Facilities and Services Contracts Manager
For the attention of: Simon Wardale
NR4 7UY Norwich
Telephone: +44 1603289789
E-mail: simon.wardale@nnuh.nhs.uk
Fax: +44 1603287211

Internet address(es):

General address of the contracting authority: http://www.nnuh.nhs.uk/

Address of the buyer profile: Stephen Evans Procurement Project Manager East of England NHS Collaborative Procurement Hub Victoria House, Capital Park, Fulbourn, Cambridge, CB21 5XB Tel: 01223 597677, Mobile: 07983 339019, Fax: 01223 597607 Website: www.eoecph.nhs.uk
Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

Provision of Facilities Management Services at Cromer and District Hospital and the provision of similar services in the City of Norwich locality to be known as offsite properties of the Norfolk and Norwich University Hospitals NHS Foundation Trust, namely Ruen Road, Health Records Library, CaSH Clinic and the Cotman Centre.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 14: Building-cleaning services and property management services
Main site or location of works, place of delivery or of performance: Cromer and District Hospital Norfolk and additional offsite properties located with the City of Norwhich.
NUTS code UKH1

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 10 400 000 GBP

II.1.5)Short description of the contract or purchase(s)

Provision of Facilities Support services to off main site properties of the Norfolk & Norwich University Hospitals NHS Foundation Trust including its satellite hospital in Cromer, North Norfolk. Services to comprise the delivery and management of non clinical support services, including but not limited to: catering, cleaning and portering, building maintenance, grounds maintenance, help desk / telephone support, laundry delivery and collection and waste disposal.
II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The Provision of Facilities Management Services (as listed below) at Cromer District Hospital Norfolk and offisite properties off the Norfolk and Norwich Universitys NHS Foundation Trust located within the City of Norwich. Anticipated list of services required full specification of which will be covered within PQQ documentation :
Catering Services,
Laundry Services,
Security Services,
Car parking Services,
Builiding and Grounds Maintenance Services,
Waste Disposal Services,
Cleaning Services,
Contracts will be awarded for an initial period of 36 months followed by 5 separate 12 month extension periods making a total potetial contract duration of 8 years.
Estimated value excluding VAT: 10 400 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Parent Company and other guarantees may be required in certain circumstances as indicated in the PQQ documentation and or subsequent ITT documentation.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Joint and Several liability.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Contracts may be awarded to more than one supplier as a final outcome of this procurement.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Suppliers Instructions How to Express Interest in this procurement:
1. Register your company on the eSourcing portal (this is only required once) – Browse to the eSourcing Portal: https://eoecph.bravosolution.co.uk and click the link to register – Accept the terms and conditions and click ‘continue’ – Enter your correct business and user details – Note the username you chose and click ‘Save’ when complete – You will shortly receive an email with your unique password (please keep this secure).

2. Express an Interest in the tender – Login to the portal with the username/password – Click the ‘PQQs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires together with other supporting documentation and will be open to any registered supplier) – Click on the relevant PQQ to access the content. – Click the ‘Express Interest’ button at the top of the page. – This will move the PQQ into your ‘My PQQs’ page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ Details’ box.
3. Responding to the tender – Click ‘My Response’ under ‘PQQ Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ – There may be a mixture of online and offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Contained within the Pre Qualification Questionnaire and other associated documents available to be downloaded through the Bravo eTendering portal asd a pre-condition to responding to any PQQ or subsequent ITT docvuments.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Contained within the Pre Qualification Questionnaire and other associated documents available and should be downloaded via the Bravo eTendering portal as a pre-condition to responding to either the PQQ or any subsequent ITT documents.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

Notice on a buyer profile

of 27.2.2004

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 18.3.2013 – 17:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

22.3.2013 – 16:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published: When contracts that have been awarded as an output from this procurement have expired or due for re-tender under allowable terms and conditions.
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The contracting authority will incorporate a standstill period at the point information on the award of the contract is communicated to bidders.That notification will provide full information on the award decsion. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful bidders to challenge the award decsion before any contract/s are entred into. The Public Contracts Regulations 2006 (SI 2006 No 5) (as amended) provide for aggrieved parties who have been harmed or at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:19.2.2013