FCO Digital Services – Emergency Travel Documents

FCO Digital Services – Emergency Travel Documents

Specification below.

RM1043 Digital Services – FCO Emergency Travel Documents

Reference number:RM1043 DSF01-167

Deadline date:06/02/2015

This deadline is for…Transparency purposes only. This is a Call-Off from an established framework, RM1043 Digital Services, no additional tenders will be accepted.

Contract value:£0 – £0

Location where the contract is to be carried out:United Kingdom

Is this suitable for smaller suppliers?Yes

Name of the buying organisation:Crown Commercial Service on behalf of FCO

Description of the contract

Emergency travel documents (ETDs) are one of the biggest transactions run by the Foreign and Commonwealth Office (FCO) with 30-50k transactions per year. An ETD enables you to travel if you are a British national overseas and your passport has been lost, stolen, damaged, or expired. It allows you to leave the country you are in and travel to your destination via a maximum of 5 other countries. It can also cover a return journey if you are resident in the country you are applying from. If you are returning to the UK it is withheld by Border Force when you get back and is later destroyed by the Passport Office. It is more expensive than a passport and so is usually for emergencies. Users fall into several bands including: ? People who have lost or had their passport stolen when travelling ? Ex-patriates who need to travel urgently and find their passport has expired ? Children of ex-pats who have never had a British passport but need to travel urgently It is a complex process with strong security both around the data transfer and storage, and in the way that it always requires a member of consular staff to verify identity of applicants.

Classification of the contract

72000000IT services: consulting, software development, Internet and support

Additional information

Contract type:Services – Unspecified

Is it a framework agreement?Yes

Framework agreement details:contract being called off a framework agreement

Is this contract related to a programme of funding?No

Contract will be awarded based on:Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract:7 Months

Who to contact

Contact nameDSF Managed Service Team

Organisation nameCrown Commercial Service

Address9th Floor The Capital, Old Hall Street, Liverpool, L3 9PP


Extension number:


How to apply

This is a Call-Off RFP from an established framework – RM1043 Digital Services – and has been published for transparency purposes only. This RFP is open only to suppliers specifically invited via the Crown Commericial Service Esourcing Suite and no additional tenders will be accepted.