Fire Standard Board Website Development, Hosting and Maintenance Tender

Fire Standard Board Website Development, Hosting and Maintenance Tender

a) Develop and maintain the website, including designing new pages, adapting functionality and creating new areas within the site as and when required.

Opportunity Id
DN557245
Title
Fire Standard Board Website Hosting, Support and Development
Categories
151000 – Business
159999 – Not Elsewhere Classified
271501 – Services
279999 – Not Elsewhere Classified
Description

The Fire Standards Board website – www.firestandards.org.uk – was launched in 2019 and is primarily used as a tool to store and promote Fire Standards and to communicate any relating information.

Requirements for new contractor:

Regular maintenance and development

Initially, the contact will be to maintain and host the website as it currently exists but following the review, the contract provider will be required to:

a) Develop and maintain the website, including designing new pages, adapting functionality and creating new areas within the site as and when required.

b) Design new look and feel for pages and areas as and when required.

c) Ensure that the website is effectively hosted (in the UK, ideally), maintained and backed up, and that the site is running to full functionality at all times (in line with the SLA – see below).

d) When required to do so, develop and maintain a manual of how-to documents, passwords, software training, so that content of the site can be maintained internally.

e) Allow the in-house team to access and update the website independently using a user-friendly CMS with full WYSIWYG editor controls.

f) Ensure that the website is compatible with multiple platforms and browsers and is responsive for use on mobile and tablet devices.

g) Ensure that the website meets user standards for accessibility in line with the 2018 accessibility guidelines for public sector bodies (WCAG 2.1).

2. Major future developments

A full review of the website is due to take place in before the end of December 2021 with the expectation that ensuing developments would begin in early 2022. The review will involve at a minimum gathering feedback from stakeholders and users and user experience testing and we would expect the website developer to assist in this process.

More details can be found in the attached Appendix A Schedule.

How to Tender

If you would like to tender for this opportunity, please express an interest via the portal to be able to access all of the tender documentation.  The deadline for tenders is Friday 6th August Midday.

During this Tender process, all communication (including contact and questions in connection with this Tender) must be submitted using the Messaging link on ProContract. The responses will be distributed where appropriate to all Tenderers via ProContract.

Tenderers should ensure that they visit the Messaging link on the ProContract e-Tendering system to view any questions and answers that have already been raised, together with any additional information that might have been posted

Any questions, please use the messaging facility within the portal

If, at any time, you experience difficulty accessing or using ProContract, please contact the support desk by using the HELP link on the website

Region(s) of supply
UNITED KINGDOM
Estimated value
N/A
Keywords
Design, Development, Hosting, maintenance, website

Key dates

Estimated contract dates

Start date
09/10/2021
End date
30/09/2024

Contact details

Buyer
Kent Fire and Rescue Service
Contact
Amanda Richardson-Jess
Telephone
01622692121
Address
The Godlands
Maidstone
Kent
ME15 6XB
United Kingdom

Expression of interest window

From 16/07/2021 18:00 to 06/08/2021 12:00