FSCS Public Relations and Public Affairs Contract
Financial Services Compensation Scheme requires a strategic partner to support its delivery of a comprehensive communications strategy.
United Kingdom-London: Public relations management services
Section I: Contracting authority
I.1)Name and addresses
10th Floor Beaufort House, 15 St. Botolph Street
Contact person: Jean Mutudza
Telephone: +44 2073758197
NUTS code: UKI4
I.4)Type of the contracting authority
Section II: Object
Public Relations, Public Affairs and Stakeholder Relations
II.1.2)Main CPV code
II.1.3)Type of contract
FSCS requires a strategic partner to support its delivery of a comprehensive communications strategy. The successful agency will need to get to grips very quickly with the unique role of FSCS and its place in the regulatory family. This is essential: the agency FSCS appoints will work as an extension of FSCS’s communications team to deliver including but not limited to the following:
— public relations,
— public affairs,
— stakeholder relations,
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
Inner London – East.
II.2.4)Description of the procurement:
FSCS requires a strategic partner to support its delivery of a comprehensive communications strategy. The successful agency will need to get to grips very quickly with the unique role of FSCS and its place in the regulatory family. This is essential: the agency FSCS appoints will work as an extension of FSCS’s communications team.
The agency will need to have:
— an ability to ‘get under the skin’ of FSCS and truly understand the constraints and opportunities that its unique position affords its communications, and can work effectively and proactively within those constraints whilst taking advantage of the opportunities,
— a strong team with a focus on delivering the right results, with a particular focus on delivering results for the client,
— the ability to embrace FSCS’s values,
— capacity as well as capability,
— creative, compelling and fully financially forecasted plans that are actionable and drive results,
— a track record of working with other agencies and demonstrating an integrated, successful and collaborative team approach,
— demonstrable experience of supporting fully integrated campaigns (covering PR, digital, public affairs and stakeholder activity),
— a strong focus on evaluation and providing proof of delivery.
In particular, the successful agency will be required to provide advice and support in relation to:
— integrated strategic counsel (including delivery of strategy) and reputation management,
— corporate positioning and storytelling,
— executive profile raising,
— research and thought leadership,
— engagement of key opinion leaders/opinion-formers.
— press releases (include selling in) and Q&A’s,
— media contact programme (including briefings),
— media training,
— crisis communications.
— strategic and tactical support for social media channels (including content creation and integrating social media into the full range of FSCS communications).
— FSCS’s work with the industry who pay its levies, including: advocacy and information and advisory groups, consumer bodies, regulatory bodies, financial education bodies, and think tanks
— public affairs contact programme (including MPs, think tanks, researchers),
— engagement with political advocacy groups,
— raising awareness and understanding of FSCS amongst MPs (including supporting organisational objectives),
— monitoring and intelligence,
— select committee training,
— briefings for meetings.
The successful agency will be required to provide an account team that has demonstrable experience of public relations, public affairs and stakeholder management across a range of clients, some within financial services, covering the breadth of audiences described previously. The agency will have a proven track record of successful campaigns targeting the relevant audiences across Great Britain and Northern Ireland and will need to demonstrate an extensive knowledge and breadth of understanding of a range of media including consumer news, features, personal finance and consumer affairs.
It will be required to work closely with FSCS and the scheme’s existing agencies, to deliver an integrated communications strategy and programme.
FSCS Communications Team
Since FSCS’s inception in 2001, the Communications team has grown from 2 people to a current team of 10 people.
— FSCS strategy: FSCS into the 2020s: protecting the future,
— FSCS pensions report: the need to know: FSCS protection makes a difference,
— FSCS annual report and accounts 2018/19,
— FSCS plan and budget 2019/20,
— FSCS industry newsletter — Outlook.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
The initial term, during which the services shall be delivered in full, is for a period of 3 years. There will be an option for FSCS to extend the contract on up to 2 years occasions for a maximum duration of 12 months on each of those occasions, therefore making the term a potential total term of 5 years.
II.2.9)Information about the limits on the number of candidates to be invited
Please see tender documents.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/4P462W3XS7
Section III: Legal, economic, financial and technical information
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
Evidence of membership to one or more relevant professional bodies.
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.5)Information about negotiation
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about electronic workflows
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
To respond to this opportunity, please click here:
GO Reference: GO-2019724-PRO-15146948
VI.4.2)Body responsible for mediation procedures
VI.5)Date of dispatch of this notice: