Gateshead Council Contract for PCI Secure Telephone Payments Solution

Gateshead Council Contract for PCI Secure Telephone Payments Solution

Any such card payments must comply with Payment Card Industry (PCi) standards.

Opportunity Id
DN551449
Title
Contract for PCI Secure Telephone Payments Solution
Categories
43000000 – Information Technology Broadcasting and Telecommunications
Description

Gateshead Council (the Council) provides paid for services to the citizens of Gateshead. As a result, the Council has set up several payment channels for its customers. Some of these channels allow payment to be made by credit or debit cards. Any such card payments must comply with Payment Card Industry (PCi) standards. The Council has a dedicated PCi network for the card taking process and has moved its card taking application into a Cloud environment thereby reducing the scope of PCi requirements. However, payments taken over the phone remain an area of potential risk. The Council is therefore seeking a solution which will allow employees and Customer Service Agents to take customer not present (MOTO) payments over the phone whilst descoping remaining PCi requirements.

Region(s) of supply
Northumberland and Tyne and Wear
Estimated value
N/A
Keywords
Telephone, Payment, PCI

Key dates

Estimated contract dates

Start date
01/09/2021
End date
31/08/2024

Contact details

Buyer
Gateshead Council
Contact
Hannah Millar
Telephone
0191 4335985
Address
Civic Centre
Gateshead
Tyne and Wear
NE8 1HH

Expression of interest window

From 21/06/2021 09:00 to 06/07/2021 12:00

Express an interest online