Gateway to Support Services – London Borough of Brent
Our intention is to commission a gateway to support services hub, which will provide a joined up, seamless approach to delivering preventative social care services and statutory advocacy support.
United Kingdom-Wembley: Health and social work services
2019/S 127-310718
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
Brent Civic Centre, Engineers Way
Wembley
HA9 0FJ
United Kingdom
Contact person: Mr Martin Trim
Telephone: +44 7827357065
E-mail: martin.trim@brent.gov.uk
NUTS code: UK
Address of the buyer profile: http://www.brent.gov.uk/
I.3)Communication
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
Gateway to Support Services 2.0
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
This is a notice for social and specific services in accordance with Directive 2014/24/EU Article 74. Brent Council invite relevant providers to tender for the provision of a ‘Gateway to Support Services’. The tender document describes the service to be commissioned, how it should be delivered, and how it will be monitored. It forms a part of any contract or agreement that is drawn up with those who are to provide the service. The service specification focuses on core service standards, detailed list of requirements, organisational capabilities and the expected outcomes for customers. The specification will require potential providers to be familiar with the principal legislation and statutory requirements relating to the provision of the following services:
1) Independent mental health advocacy,
2) Independent mental capacity advocacy;
3) Care act advocacy;
4) Carers support service;
5) Social isolation preventative service.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.3)Place of performance
II.2.4)Description of the procurement:
Our intention is to commission a gateway to support services hub, which will provide a joined up, seamless approach to delivering preventative social care services and statutory advocacy support, promoting community capacity and reducing demand on social care and health services. People will be able to access the service them selves (self-referral), or be referred by a professional such as their GP or social worker.
The Hub model will deliver:
— a single access point for all referrals to gateway services, which will be triaged to determine the best way to support the individual,
— a triage process that will determine the pathway and priority of each referral or enquiry. The benefit for service users is that they will only need to complete one gateway screening, and not be subjected to a screening multiple times, should they need a different service or re-access services in the future,
— the hub, will not provide generic advice, but will develop working relationships with other services (such as CAB) that provide information, advice and guidance,
— the provider will be expected to deliver a time-limited case work to people accessing the service. This would involve an initial:
—— specific advice or advocacy depending on which element of the service they require,
—— direct-delivery of case work,
—— follow-up for a specific period of time,
— a service that requires clients to only speak to one provider regardless of needs, rather than having to seek support from multiple services.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
The contract will be let for 2 years plus an option to extend by an additional 1 year subject to review.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
II.2.14)Additional information
This is the 2nd publication of the Gateway to support services originally issued by Brent Council on 24.1.2019.
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.2.1)Information about a particular profession
III.2.3)Information about staff responsible for the performance of the contract
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.7)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.3)Additional information:
The Contracting Authority reserves the right not to award any contract pursuant to this procurement exercise and/or to abandon this procurement exercise at any time and/or to award a contract for part of the services at its sole discretion. The Contracting Authority shall have no liability whatsoever to any applicant or tenderer as a result of its exercise of that discretion. For the avoidance of doubt, all costs incurred by any applicant and/or tenderer before signature of any contract with the Contracting Authority shall be incurred entirely at the applicants/tenderers risk.
VI.4.1)Review body
Royal Courts of Justice, Strand
London
WC1A 2LL
United Kingdom
VI.4.2)Body responsible for mediation procedures
Brent Civic Centre, Engineers Way
Wembley
HA9 0FJ
United Kingdom
E-mail: martin.trim@brent.gov.uk
VI.5)Date of dispatch of this notice: