Gloucestershire County Council Banking Services Tender

Gloucestershire County Council Banking Services Tender

A fixed term 5 year contract for banking services. Four main bank accounts, with the ability to be administered through internet banking.

Invitation to Tender for Banking Services

Contract summary



  • Banking services – 66110000

Location of contract

South West

Value of contract


Procurement reference


Published date

11 June 2021

Closing date

2 August 2021

Closing time


Contract start date

13 September 2021

Contract end date

13 September 2026

Contract type

Service contract

Procedure type

Open procedure

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




Gloucestershire County Council (GCC) intends to procure a transactional banking provider for
general banking services.
The banking service requirements of GCC are below.
A fixed term 5 year contract for banking services.
Four (4) main bank accounts, with the ability to be administered through internet banking,
which can handle common forms of banking transaction, including foreign generated
The ability to pool these main accounts, with the contractual right to offset for both
balances and interest calculation.
A further account which is to be segregated from the main accounts, but administered
through the same internet banking portal as the main accounts.
A Head Office Collection Account (HOCA) for the receipt of school and library payments, (or
any legitimate, cost effective replacement system).
In addition to the main accounts, approximately 160 accounts are maintained for schools and
other establishments. These are operated independently from the main bank accounts and
have their own signatories, they are not subject to the account balance pooling arrangement
Of the accounts detailed in 1.5, 20 will be charged centrally via the agreed process, the
remainder will pay their own charges.
Real-time payment processing for BACS, CHAPS and Faster Payments
A “daylight” facility for the payment of BACS, CHAPS and Faster Payments of no less than
Individual daily Service User Number limits of:
– Pensions Payments: £10m
– Payroll Payments: £25m
– Creditor Payments: £20m
– Pension Direct Debits: £1m
Bank reconciliation data provided via the internet
An automatic sweeping facility between the main accounts
Full online banking facility, including online bank statements, transaction searching online
payment facilities
Cheque paying-in facilities both bulk and non-bulk
The facility to open a reasonable number of new accounts as business need occurs
Contingency arrangements for banking by telephone or over the counter in case of online
banking issues, or issues at GCC’s site
Standard cheque and credit books for the main account
A named relationship manager who will be the major point of contact for the management of
the contract
A clear set of service level agreements, outlining minimum service performance, and a clear
dispute resolution procedure
Full training on all online banking systems will be required during transition, and on an
ongoing basis as required.


More information


Linked Notice



How to apply

Follow the instructions given in the description or the more information section.


About the buyer


Contact name

Shak Miah


Shire Hall


+44 1452324331