Good Neighbour and Home Shopper Service Portsmouth

This service is for the provision of a befriending service to assist vulnerable Adults, who are essentially housebound, by providing them with social contact through volunteer visitors / befrienders.

United Kingdom-Portsmouth: Community health services

2014/S 070-120743

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Portsmouth City Council
Integrated Commissioning Unit, Great Western House, Isambard Brunel Road
For the attention of: David Stokes
PO1 2EP Portsmouth
UNITED KINGDOM
Telephone: +44 2392841748
E-mail: scacontractsteam@portsmouthcc.gov.uk

Internet address(es):

General address of the contracting authority: http://www.portsmouth.gov.uk/procurement/index.html

Electronic access to information: http://in-tendhost.co.uk/portsmouthcc/aspx/Home

Electronic submission of tenders and requests to participate: http://in-tendhost.co.uk/portsmouthcc/aspx/Home

Further information can be obtained from: Portsmouth City Council
Procurement Service Floor 2 Core 3/4, Civic Offices Guildhall Square
PO1 2BJ Portsmouth
UNITED KINGDOM
Telephone: +44 2392834918
E-mail: procurement@portsmouthcc.gov.uk
Internet address: https://in-tendhost.co.uk/portsmouthcc/aspx/Home

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Procurement Service
Procurement Service Floor 2 Core 3/4, Civic Offices Guildhall Square
PO1 2BJ Portsmouth
UNITED KINGDOM
Telephone: +44 2392834918
E-mail: procurement@portsmouthcc.gov.uk
Internet address: https://in-tendhost.co.uk/portsmouthcc/aspx/Home

Tenders or requests to participate must be sent to: Portsmouth City Council
Procurement Service Floor 2 Core 3/4, Civic Offices Guildhall Square
PO1 2BJ Portsmouth
UNITED KINGDOM
Telephone: +44 2392834918
E-mail: procurement@portsmouthcc.gov.uk
Internet address: https://in-tendhost.co.uk/portsmouthcc/aspx/Home

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Good Neighbour and Home Shopper Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
NUTS code UKJ31

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract

II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

This service is for the provision of a befriending service to assist vulnerable Adults, who are essentially housebound, by providing them with social contact through volunteer visitors / befrienders. Where appropriate, volunteers may be willing to undertake low level household tasks to assist the client, for instance; form filling, changing light bulbs or posting letters. This assistance will be on a voluntary basis, and will not be to form part of the commissioned service.
The service will also seek to act as advocate for the client, signposting to or working with appropriate agencies where the client is experiencing difficulties that could affect their independence. The service will not provide personal or nursing care services. The selected provider will actively recruit volunteers to act as volunteer befrienders.
The contract will be awarded for a 4 year period, with two 12 month extensions, subject to agreement and the performance of the service provider.

II.1.6)Common procurement vocabulary (CPV)

85323000, 85320000, 85140000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no

II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Volume under the service is estimated to be a minimum of 150 and a maximum of 250 Service Users at any one time. Each would receive a weekly 1 to 2 hours home visit or regular telephone support dependent upon their identified / assessed need. These visits or telephone support packages will be at times agreed with the service user.
Service users will be vulnerable adults living who:
a) may become socially isolated or a risk to themselves or others if they do not receive befriending support.
b) Whose independence is greatly reduced because they are ill or have physical, mental or emotional difficulties.
c) have social or emotional problems caused by such factors as a major upheaval in their life, substance addiction, isolation or a lack of stimulation.
d) require support to maintain living independently and whose ability to maintain independence will be increased through the provision of low level befriending support.
e) have little or reduced social contact and are at risk of becoming socially isolated or losing their independence due to the their circumstances, (this could include Caring duties, lack of mobility, poverty, living environment, living alone, declining health etc).
The service provider must be available to receive referrals by telephone or email Monday – Friday (09:00 – 16:00), except on bank holidays and public holidays, and by email at all other times.
Estimated value excluding VAT:
Range: between 550 000 and 600 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: The contract will be awarded for a 4 year period, with two 12 month extensions, subject to agreement and the performance of the service provider.

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

As defined within the ‘Invitation to Tender’ document accessible via https://in-tendhost.co.uk/portsmouthcc/.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

As defined within the ‘Invitation to Tender’ document accessible via https://in-tendhost.co.uk/portsmouthcc/.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

As defined within the ‘Invitation to Tender’ document accessible via https://in-tendhost.co.uk/portsmouthcc/.

III.1.4)Other particular conditions

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: As defined within the ‘Invitation to Tender’ document accessible via https://in-tendhost.co.uk/portsmouthcc/.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As defined within the ‘Invitation to Tender’ document accessible via https://in-tendhost.co.uk/portsmouthcc/.

Minimum level(s) of standards possibly required: As defined within the ‘Invitation to Tender’ document accessible via https://in-tendhost.co.uk/portsmouthcc/.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As defined within the ‘Invitation to Tender’ document accessible via https://in-tendhost.co.uk/portsmouthcc/.

Minimum level(s) of standards possibly required:
As defined within the ‘Invitation to Tender’ document accessible via https://in-tendhost.co.uk/portsmouthcc/.

III.2.4)Information about reserved contracts

III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no

IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

SCA/121DSPR/14006/T

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

9.5.2014 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 180 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

The services under this contract are Part B services for the purpose of the Public Contracts Regulations 2006. The Contracting Authority has chosen to advertise this contract in the OJEU voluntarily, in accordance with the spirit of the EU public procurement regime and to conduct the process in an open and fair manner so as to increase competition. The submission of this notice and any subsequent advertisement of the contract is not an indication that the Contracting Authority considers itself bound by the provision in the regulations that are applicable to Part A.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:4.4.2014