Government Network and Telecommunications Services
This Framework Agreement will address this need by facilitating the provision of innovative connectivity and telecommunications and other services for the UK public sector as a whole. Maximum number of suppliers: 300.
United Kingdom-Liverpool: Telecommunications services
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor, The Capital, Old Hall Street
L3 9PP Liverpool
Telephone: +44 3450103503
E-mail: firstname.lastname@example.org, email@example.com
General address of the contracting authority: http://ccs.cabinetoffice.gov.uk
Address of the buyer profile: https://gpsesourcing.cabinetoffice.gov.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
I.4)Contract award on behalf of other contracting authorities
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 5: Telecommunications services
Main site or location of works, place of delivery or of performance: These services are required to be provided primarily to the UK, although the framework agreement may also be used by UK Contracting Authorities to service their overseas sites including Europe, United States (US) and the Rest of the World (RoW).
NUTS code UK
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement
maximum number of participants to the framework agreement envisaged: 300
Duration of the framework agreement
Duration in years: 4
Estimated total value of purchases for the entire duration of the framework agreement
Estimated value excluding VAT:
Range: between 100 000 000 and 2 000 000 000 GBP
II.1.5)Short description of the contract or purchase(s)
The above public sector bodies have a need for the provision of connectivity, telecommunications and other services, including PSN compliant services and non PSN compliant services, to facilitate inter-organisational collaboration through secure communication, interoperability and sharing of information.
This Framework Agreement will address this need by facilitating the provision of innovative connectivity and telecommunications and other services for the UK public sector as a whole. The services to be made available under the Framework Agreement will include data access services; local connectivity services; traditional telephony services; inbound telephony services; IP-telephony solutions; mobile, voice and data services; paging services; video conferencing; audio conferencing; and integrated communications services. Including, but not limited to, networks, Wi-Fi, gateways & related services; voice lines and minute bundles; mobile services including voice and data, pager services; email services; internet service provision, content filtering services and intruder detection systems; communication services including video and audio conferencing services, and unified communications; call centre services; and associated supporting services including but not limited to security, information assurance, design/build/operate consultancy, acquisition, technology audit and site surveys; and other services as described in this OJEU Notice; the Framework Agreement; the Call Off Terms; and the Call Off Order Form.
The Framework Agreement will be suitable for the provision of services that are PSN compliant; and also for the provision of services at lower security levels; or that do not require PSN compliance.
The services are required to be provided primarily to the UK, although the Framework Agreement may also be used by UK contracting authorities to service their overseas sites including Europe, United States (US) and Rest of the World (RoW). The Contracting Authority considers that this Procurement may be suitable for economic operators that are Small or Medium Enterprises (SMEs). For the avoidance of doubt, the Contracting Authority points out that no weight will be attached to whether or not an economic operator is an SME inassessing the most economically advantageous tender.
The Framework Agreement will have an initial term of two (2) years with the option to extend by two further terms of up to one (1) year each.
The duration of call-off contracts placed under this Framework Agreement is for a maximum of five (5) years with the option to extend by 2 further terms (of up to one (1) year each).
Potential Providers will be required to offer the following:
Security Levels (where relevant): Provision of required security levels in accordance with the Government Security Classifications (GSC) classification scheme.
https://www.gov.uk/government/publications/government-security-classifications; HMG Security Policy Framework (SPF)https://www.gov.uk/government/publications/security-policy-framework; and as specified, by Contracting Bodies that will award specific contracts under the Framework Agreement as the individual data owners.Central Services: The Framework Agreement will need Potential Providers with the ability to deliver central services (which are services essential to support the functional operation of a services network, including but not necessarily limited to a top level domain name service and public key infrastructure) which must be assured and accredited to the appropriate security level as specified, by Contracting Bodies that will award specific contracts under the Framework Agreement as the individual data owners.
PSN Compliance: Each Potential Provider intending to deliver PSN Services under the Framework Agreement will need to be capable of supplying PSN-compliant services to the required security level as specified, by Contracting Bodies that will award specific contracts under the Framework Agreement as the individual data owners.
Sustainability: The sustainability of services offered under the Framework Agreement will be a component part in reducing Contracting Bodies’ carbon footprints, not only in energy consumption but also in enabling further wider reduction in sustainability impacts. In addition, the sustainability of Potential Providers’ sources of supply should be a key consideration. As such, sustainability will be a common theme throughout the lifetime of the Framework Agreement and the specific contracts awarded under it.
Public Services Network (PSN): Public Services Network is a secure network built to common standards that enables the delivery of public services from any place by any provider. In doing so it creates a competitive marketplace to significantly reduce the cost of telecommunications services and enable different and creative ways of delivering public services.
Potential Providers are strongly encouraged to become familiar with the PSN concepts, principles, operation and standards, and in particular to read the PSN Operating Model for an overview of the PSN and its operating principles, and to visit the PSN website: https://www.gov.uk/public-services-network
Where successful Potential Providers deliver PSN services they will be required to ensure that the services comply with the PSN standards, as published during the procurement and during the lifetime of the Framework Agreement and any specific contracts awarded under it provided that any new standards published post award do not materially alter the scope of the services as set out in this OJEU Notice, the Framework Agreement and any specific contracts awarded under the Framework Agreements.
The Contracting Authority has taken in to account and abided by the Public Services (Social Value) Act 2012 in carrying out this procurement.
Electronic auctions may be held by Contracting Bodies using the Framework Agreement in order to award specific contracts thereunder.
II.1.6)Common procurement vocabulary (CPV)
64200000, 31712111, 31712112, 31712113, 32000000, 32250000, 32252000, 32252100, 32332200, 32332300, 32342100, 32342200, 32342440,32342450, 32344100, 32360000, 32400000, 32410000, 32412000, 32412100, 32415000, 32416000, 32416100, 32417000, 32420000, 32421000,32422000, 32423000, 32424000, 32427000, 32428000, 32429000, 32500000, 32510000, 32520000, 32521000, 32522000, 32523000, 32524000,32530000, 32540000, 32541000, 32542000, 32543000, 32544000, 32545000, 32546000, 32550000, 32551000, 32552000, 48314000, 48510000,48512000, 48513000, 48514000, 48515000, 48516000, 48760000, 50330000, 50331000, 50332000, 50334000, 50334200, 50334300, 50334400,51300000, 51340000, 51350000, 64210000, 64211000, 64212000, 64212100, 64212200, 64212300, 64212400, 64212500, 64212600, 64212700,64212800, 64212900, 64213000, 64214000, 64214200, 64214400, 64215000, 64216120, 64216300, 64220000, 64223000, 64224000, 64226000,64227000, 79510000, 79511000, 79512000
II.1.7)Information about Government Procurement Agreement (GPA)
Tenders may be submitted for one or more lots
II.1.9)Information about variants
II.2.1)Total quantity or scope:
Lot 1 Data Access Services
Lot 2 Local Connectivity Services
Lot 3 Traditional Telephony Services
Lot 4 Inbound Telephony Services
Lot 5 IP-Telephony Solutions
Lot 6 Mobile Voice & Data Services
Lot 7 Paging Services
Lot 8 Video Conferencing
Lot 9 Audio Conferencing
Lot 10 Integrated Communications
Each specific contract for services will include one or more of the core components specified for the Lot in question and may include supplementary components as required by the individual Contracting Body.
Core components provide the functionality and service that are material to the customer’s requirement; Supplementary components are optional ancillary requirements that enhance or otherwise supplement the core components and will be set out by Potential Providers in their Tenders or responses to further competitions.
The Contracting Body shall specify the core component(s) it requires when making either a direct selection or as part of its invitation to take part in a further competition. The Potential Provider that is awarded a specific contract shall be required to provide the Contracting Body’s specified core component(s) as part of the relevant specific contract. The Potential Provider may offer the relevant Contracting Body supplementary components as part of its offer but it shall be at the Contracting Body’s absolute discretion as to whether or not it wishes to purchase the offered supplementary components. The Potential Provider shall only offer supplementary components to Contracting Bodies who are procuring, or who have procured, a core component under a specific contract.
All Lots may also contain migration/transition support and other related services to enable the successful implementation and performance of solutions provided under a Lot.
Where the Contracting Body wishes to procure a Core Component under one of the Lots, the Contracting Body may also procure Agency Services. Agency Services are not a Core Component and cannot be procured independently of a Core Component. Agency Services means the provision of the services of an agent, acting on behalf of the Contracting Body to procure and/or manage the delivery of Services procured under this Framework Agreement.
Where the Contracting Body’s requirement spans more than one Lot they may conduct their competition across more than 1 Lot.Any corporation established, or a group of individuals appointed to act together, for the specific purpose of meeting needs in the general interest, not having an industrial or commercial character, and
(i) financed wholly or mainly by another UK public sector body listed above in this section VI.3;
(ii) subject to management supervision by another UK public sector body listed above in this section VI.3; or
(iii) more than half of the board of directors or members of which, or, in the case of a group of individuals, more than half of those individuals, are appointed by another UK public sector body listed above in this section VI.3
(iv) an association of or formed by one or more of the UK public sector bodies listed above in this section VI.3.
From 2nd April 2014 the UK Government is introducing its new Government Security Classifications (GSC) classification scheme to replace the current Government Protective Marking Scheme (GPMS). A key aspect of this is the reduction in the number of security classifications used. All Potential Providers should make themselves aware of the changes as it may impact on this procurement. The link below to the Gov.uk website provides information on the new GSC:
Please refer to the Contracting Authority’s website:
for information about how complaints are handled during the procurement process.
VI.4.2)Lodging of appeals
VI.5)Date of dispatch of this notice: