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Green Deal Ombudsman and Investigation Service Administration Contract
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Green Deal Ombudsman and Investigation Service Administration Contract

Tuesday, 7 March 2017, 6:14

Green Deal Ombudsman and Investigation Service Administration Contract

The Department for Business Energy and Industrial Strategy is looking for a contractor to administer the Green Deal Ombudsman and Investigation Service from 14.6.2017.

United Kingdom-London: Evaluation consultancy services

2017/S 044-080555

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Department for Business, Energy and Industrial Strategy (BEIS)
Second Floor, Area D, 3 Whitehall Place
London
SW1A 2AW
United Kingdom
Contact person: Rebecca Toner
Telephone: +44 3000688062
E-mail: GDProcurement@beis.gov.uk
NUTS code: UK
Internet address(es):Main address: www.delta-esourcing.com

Address of the buyer profile: https://www.gov.uk/government/organisations/department-for-business-energy-and-industrial-strategy

I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:http://www.delta-esourcing.com/tenders/UK-UK-London:-Evaluation-consultancy-services./S5KA8W82A7
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.delta-esourcing.com
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Provision of the Green Deal Ombudsman and Investigation Services.

Reference number: TRN 1288/02/2017

II.1.2)Main CPV code

79419000

II.1.3)Type of contract

Services

II.1.4)Short description:

The Department for Business Energy and Industrial Strategy (BEIS) is looking for a contractor to administer the Green Deal (GD) Ombudsman and Investigation Service (OIS) from 14.6.2017.

The GD was launched in January 2013 as a framework under which consumers could take out ‘pay as you save’ loans for energy efficiency and micro-generation measures installed on their property. These loans are repaid over the lifetime of the measure through the electricity bill. Responsibility for the loan repayments passes to future occupiers of the property.

The OIS ensures an independent customer redress process is available when something goes wrong with a GD Plan and is an essential element of the customer redress landscape for the GD market.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

79720000
79422000

II.2.3)Place of performance

NUTS code: UK
Main site or place of performance:

United Kingdom.

II.2.4)Description of the procurement:

The Department for Business Energy and Industrial Strategy (BEIS) is looking for a contractor to administer the Green Deal (GD) Ombudsman and Investigation Service (OIS) from 14.6.2017.

The GD was launched in January 2013 as a framework under which consumers could take out ‘pay as you save’ loans for energy efficiency and micro-generation measures installed on their property. These loans are repaid over the lifetime of the measure through the electricity bill. Responsibility for the loan repayments passes to future occupiers of the property.

The OIS ensures an independent customer redress process is available when something goes wrong with a GD Plan and is an essential element of the customer redress landscape for the GD market.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Please note that this contract is for 24 months duration, with an option for extending up to a further 36 months. If BEIS awards a contract it will be upon the department’s standard terms and conditions.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 31/03/2017
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 31/03/2017
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-London:-Evaluation-consultancy-services./S5KA8W82A7

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/S5KA8W82A7

GO Reference: GO-201731-PRO-9706089.

VI.4)Procedures for review

VI.4.1)Review body

Department for Business, Energy & Industrial Strategy (BEIS)
Second Floor, Area D, 3 Whitehall Place
London
SW1A 2AW
United Kingdom
Telephone: +44 3000688062
E-mail: GDProcurement@beis.gov.ukInternet address:https://www.gov.uk/government/organisations/department-for-business-energy-and-industrial-strategy
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

01/03/2017

 

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