Hampshire County Council Framework for Landscape and External Works

Hampshire County Council Framework for Landscape and External Works

In setting up the Hampshire County Council HCC Framework for Landscape and External Works the Council aims to continue to develop and strengthen the strategy for the procurement and delivery of projects and programmes of new external works projects and repair or alteration of existing hard landscaped areas.

United Kingdom-Winchester: Works for complete or part construction and civil engineering work

2013/S 185-318639

Contract notice

Works

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Hampshire County Council
Three Minsters House High Street
Contact point(s): Property Services
For the attention of: Procurement Support Team
SO23 8UL Winchester
UNITED KINGDOM
Telephone: +44 1962847915
E-mail: procurement.support@hants.gov.uk
Fax: +44 1962841326

Internet address(es):

General address of the contracting authority: http://www.hants.gov.uk/

Electronic access to information: http://in-tendhost.co.uk/hampshire/

Electronic submission of tenders and requests to participate: http://in-tendhost.co.uk/hampshire/

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Hampshire County Council
Three Minsters House High Street
SO23 8UL Winchester
UNITED KINGDOM
E-mail: procurement.support@hants.gov.uk
Internet address: https://in-tendhost.co.uk/hampshire

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

General public services
Environment
Recreation, culture and religion
Education
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Surrey County Council
Kingston upon Thames
KT1 2DN Surrey
UNITED KINGDOM

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Hampshire County Council Framework for Landscape and External Works.
II.1.2)Type of contract and location of works, place of delivery or of performance

Works
Realisation, by whatever means of work, corresponding to the requirements specified by the contracting authorities
Main site or location of works, place of delivery or of performance: The geographical area of Hampshire, the geograpical area of Surrey.
NUTS code UKJ3,UKJ23

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement

Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 45
Duration of the framework agreement

Duration in years: 4
Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 8 000 000 and 20 000 000 GBP

II.1.5)Short description of the contract or purchase(s)

In setting up the Hampshire County Council HCC Framework for Landscape and External Works the Council aims to continue to develop and strengthen the strategy for the procurement and delivery of projects and programmes of new external works projects and repair or alteration of existing hard landscaped areas. Utilising the Framework Agreement the Council seeks to ensure a timely and economic delivery process, making the most effective use of the Framework Contractor’s skills and minimising the amount of input by the Council’s design team.
The framework is aimed at minor projects or programmes of work of between £5,000 and £600,000 but can cater for larger projects in exceptional circumstances. Works commissioned under this Framework could include (but will not be limited to) new hard and soft landscaping works including planting, fencing, external walls and associated features, minor/ major reinstatement and or alteration of existing hard and soft landscaped areas, minor/ major maintenance work to existing hard and soft landscaping areas and level access works. As a significant aspect of our practice is in the field of sports development, the framework will also be used to procure various sports facilities including running tracks, multi use games areas (MUGAs) a range of synthetic turf pitches (STPS) for particular sports, athletics facilities and natural grass playing fields. These projects are often technically demanding, involving complex drainage and lighting solutions. Due to their scale and environmental impact, they may be controversial too. We are looking for organisations to assist us in the development of the most efficient and sensitive designs possible to minimise environmental impact.
The selected organisations also need to be able to assist us with the operational objectives of the Framework, to provide value for money in the delivery of work, reduce waste, streamline processes and identify and effectively manage risk, through the whole life of each project.
The framework agreement will be between the successful bidding organisations and Hampshire County Council acting for and on behalf of participating public sector and local authority organisations. Individual Local Authorities or other eligible public service providers will act as Employer in underlying contracts for projects commissioned through these arrangements.
Further details are available in the PQQ documentation.
The Council wishes to invite expressions of interest from organisations and / or consortia who have demonstrable experience in the delivery of these services.
For business, risk and operational purposes Hampshire County Council has a requirement for at least five up to a maximum of nine suppliers for each lot to provide the services outlined in the project brief. Accordingly the requirements have been split into 5 lots. Bidders are permitted to submit a PQQ for one or more of the lots. For all submissions whether for one or more than one lot, bidders must complete and submit the basic PQQ questionnaire in addition to a completed Lot related questionnaire for each required lot in order to formally express an interest. Bidders are advised that they may submit a PQQ with completed Lot Relevant questions for as many Lots for which they are suitably qualified. Successful bidders will be shortlisted for the chosen lot(s), and will be invited to submit a tender response.
Further information is available in the PQQ Documentation.
Further details, including the sub criteria, will be made available in the Invitation to Tender documents.
II.1.6)Common procurement vocabulary (CPV)

45200000, 45112700, 45112710, 45112720, 45112723, 45212200, 45220000, 45232451, 45233160, 45233200, 45221100, 45221110, 45233251, 77310000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The estimated maximum value for the framework across all lots over the maximum term of 4 years is GBP 20m.
Additional scope has been included for in the contract value to allow for potential future contract expansion brought about by increased requirements for the Council and / or for increased requirements though joint /shared services arrangements.
Lot A General Landscape & Minor Civil Works
Lot B Sports Pitches and Games Areas
Lot C Countryside Minor Bridges & Structures
Lot D Countryside Management Works Habitat and Recreation
Lot E School Grounds & Play Area Development
Estimated value excluding VAT:
Range: between 18 000 000 and 20 000 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: General Landscape & Minor Civil Works

1)Short description

The requirement for this lot comprises hard and soft landscape works to include earthworks, a variety of paving installations, walling, fencing, the construction of a range of external structures including decking, installation of a range of external furnishing and features together with tree, shrub and herbaceous planting, seeding and turfing and establishment maintenance.
2)Common procurement vocabulary (CPV)

45200000, 45112700, 45112710, 45112720, 45112723, 45212200, 45232451, 45233160, 45233200, 45233251, 77310000

3)Quantity or scope

The number of projects varies widely but the volume of projects continues to increase in number, current estimate 75% of projects will fall within range GBP 25,000 – GBP 75,000
Estimated value excluding VAT:
Range: between 4 000 000 and 5 000 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 2 Lot title: Sports Pitches and Games Areas

1)Short description

Comprising hard and soft landscape works to include the construction of synthetic turf pitches ( STP’s ) multi use games areas ( MUGA’S) including drainage and lighting provision, play ground construction including the creation of equipped play areas, skateboard facilities and recreational areas. Works will include a range of fencing, surfacings external structures, external furnishing and features together with tree, shrub and herbaceous planting, seeding and turfing and establishment maintenance.
2)Common procurement vocabulary (CPV)

45200000, 45112700, 45112710, 45112720, 45112723, 45212200, 45232451, 45233160, 45233200, 45233251, 77310000

3)Quantity or scope

Projects in this field range from From 3 – 10 per annum but this continues to increase. It is estimated that approximately 75% of the total number of projects will fall within range GBP 40,000 – GBP 600,000
Estimated value excluding VAT:
Range: between 2 000 000 and 8 000 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 3 Lot title: Countryside Minor Bridges and Structures

1)Short description

The nature of our work varies from small scale, one-off local habitat management projects, to county-wide seasonal annual work (such as vegetation management on public rights of way). We need a contractor who can be flexible and responsive to our needs and varying demands and scale of our workload.
The requirement for this Lot (Lot D) comprises habitat management including vegetation management, arboriculture, and related survey, and management of recreational amenity grassland. In order to make a distinction between minor and major works, which are covered in other frameworks, discrete elements within Lot D are likely to be under £100,000, and would generally be the lower categories of CDM, if at all.
Much of our estate is open and available to the public and the needs of the public are therefore at the forefront of our minds when we are working on these sites. Moreover, our statutory responsibilities relating to the maintenance and management of public rights of way place certain duties on us over land which is not generally within our ownership. This means our approach to working with landowners and other partners is critical.
As a Local Authority HCC exists to serve the community and all contractors or consultants are required to adopt the same approach. There are strict laws and regulations regarding working on public rights of way and in sensitive locations as well as technical and engineering standards which must be met pertaining to works on, over or around waterways.
2)Common procurement vocabulary (CPV)

45200000, 45112700, 45112710, 45112720, 45112723, 45212200, 45220000, 45232451, 45233160, 45233200, 45221100, 45221110, 45233251, 77310000

3)Quantity or scope

Projects in this field range from 10 – 28 per annum but this continues to increase. It is estimated that approximately 75% of the total number of projects will fall within range GBP 10,000.00 – GBP 60,000.000
Estimated value excluding VAT:
Range: between 200 000 and 350 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 4 Lot title: Countryside Management Works Habitat & Recreation

1)Short description

The works in this lot principally comprises maintenance and management of 4500km of public rights of way. In addition to maintenance and management of over 80 countryside sites. All work must adhere to the relevant wildlife and habitat regulations and legislation. We are looking for contractors who can be flexible and responsive to our needs and varying demands and scale of our workload.
2)Common procurement vocabulary (CPV)

45200000, 45112700, 45112710, 45112720, 45112723, 45212200, 45220000, 45232451, 45233160, 45233200, 45221100, 45221110, 45233251, 77310000

3)Quantity or scope

The nature of our work varies from small scale, one-off local habitat management projects, to county-wide seasonal annual work (such as vegetation management on public rights of way). Project values range from GBP 500 – GBP 60,000.00
Estimated value excluding VAT:
Range: between 200 000 and 800 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 5 Lot title: School Grounds & Play Area Development

1)Short description

The requirement for this Lot (Lot E) comprises hard and soft landscape works specifically on school sites to include the construction of playgrounds, educational and recreational areas. Works will include a range of fencing, surfacings external structures, external furnishing and features together with tree, shrub and herbaceous planting, seeding and turfing and establishment maintenance. We are particular looking for suppliers who have an understanding of the educational aspects of play and learning together with competence in the provision of outdoor play equipment which complies with the relevant European safety standards .
The nature of our work varies from small scale improvements projects major external reconfigurations. We are seeking contractors who can be flexible and responsive to our needs and the varying demands and scale of our workload. The requirement is to work with the Hampshire design teams to create exemplary play and learning environments that will help to encourage and develop spontaneous and directed play, facilitating engagement in a wide range of play types and accommodating a range of different learning styles.
The selected contactor will be expected to have an input to the design process to effect the best value solution.
2)Common procurement vocabulary (CPV)

45200000, 45112700, 45112710, 45112720, 45112723, 45212200, 45220000, 45232451, 45233160, 45233200, 45221100, 45221110, 45233251, 77310000

3)Quantity or scope

Current estimate approximately 75% off projects in this lot will fall within range GBP 10,000 – GBP 50,000
Estimated value excluding VAT:
Range: between 200 000 and 800 000 EUR
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Hampshire County Council reserves the right to require deposits, guarantees, bonds, warranties and other forms of appropriate security, as defined within the PQQ and tender documentation.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Stage Payments will be made in accordance with the form of agreement to be used.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

No special legal form is required. However, in the case of organisations applying as a consortium or joint venture, full details of each member are required.
In the case of a consortium which is intended to be jointly and severally liable (e.g. a new legal entity), each member will be required to sign an undertaking that they shall all be jointly and severally liable for the performance of the contract.
See the PQQ and tender documentation for further details.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: In accordance with Articles 43 to 51 of Directive 2004/18/EC as amended by S.I. 2007/2157, 2009/2992, 2011/1441 and Regulation 23 of the Public Contracts Regulations 2006 as amended by “The Public Contracts (Amendment) Regulations 2009”, and as set out in the pre-qualification questionnaire. Organisations are advised it is a condition of this contract that all managers and operatives (Including subcontractors) are suitably competent to execute all trades and operations encompassed by these Contracts in full compliance with UK legislation.
Organisations interested in the opportunity should also review the PQQ documentation for more details regarding the conditions for participation.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: In accordance with Articles 43 to 51 of Directive 2004/18/EC as amended by S.I. 2007/2157, 2009/2992, 2011/1441; and Regulation 24 of the Public Contracts Regulations 2006 as amended by The Public Contracts (Amendment) Regulations 2009, and as set out in the pre-qualification questionnaire.
Minimum level(s) of standards possibly required: Organisations are advised that the following minimum insurance levels are required:
Employer’s liability 10 000 000 GBP.
Public liability 10 000 000 GBP.
Professional indemnity 5 000 000 GBP.
Product liability 10,000,000.00 GBP (if required in your lot)
Providers on the Framework will generally be limited to work to the value of one quarter of their annual turnover.
In the case of consortia that are jointly and severally liable, this will be based upon all members individually.
In the case of consortia where there is one Lead Organisation, that Organisation alone must have a sufficiently high turnover.
Note:Work may be awarded beyond this general limit, but the provider(s) will be subject to further financial risk assessment as part of the mini competition process.
To support the financial assessment, the Council will obtain a financial appraisal report from ‘N2Check’. The report provides the council with an overall Risk Score which will be used to assess the aplicants’ financial standing. If this information is not available from N2Check, a risk score obtained for your organisation will be assessed against the criteria as detailed below:
Score of between 0 and 25 = Fail
Score of between 26 and 50 = Pass (this is subject to the provision of a suitable parent company guarantee or commitment to provide a performance bond if/when deemed appropriate. If either guarantee is unable to be provided a fail score will be recorded. Also note : a financial appraisal (using the same finacial appraisal and evaluation process) will be carried out on the Parent Company to assess their suitability to act as guarantor.
Score of 51and Over = Pass
Further details on Economic and Financial Ability can be found in the PQQ documentation.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
In accordance with Articles 43 to 51 of Directive 2004/18/EC as amended by S.I. 2007/2157,
2009/2992,2011/1441; and Regulation 25 of the Public Contracts Regulations 2006 as amended by The Public Contracts(Amendment) Regulations 2009, and as set out in the Pre-Qualification Questionnaire.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 35: and maximum number 45
Objective criteria for choosing the limited number of candidates: A maximum of 9 organisations will be shortlisted for each of the five lots based on the following objectivecriteria: Organistion Details – For Information Only Financial Information – Pass/Fail Insurance – Pass / Fail Equalities – Pass/ Fail Health and Safety – Pass/ Fail Professional and Business Standing – Pass / FailBusiness Activities – Weighting 10% Quality Assurance – Weighting 5% Environment / Sustainability – Weighting 5% Relevant Professional Experience – Weighting 40% Case Studies – Weighting 35% References- Weighting 5% Submissions scored at less than 50% of the total marks will not be shortlisted to proceed to the Invitation to Tender stage. For clarity, no more than 9 tenderers per lot will be issued with the ITT documents.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

29.10.2013 – 14:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

Expressions of Interest is by way of registration and down load of the Pre Qualification Documentation from the Council’s electronic tender portal – ‘Intend’, found at https://in-tendhost.co.uk/hampshire/

Consideration is given upon completion and return of the Pre Qualification Questionnaire through Intend, (found at https://in-tendhost.co.uk/hampshire/

by the date and time specified in IV 3.4. Tenderers not all registered on In-tend are required to register their company details on the In-tend, E-tendering system. No charge is made for registration or access to this system. Full details and user guides on how to register and operate the system are available via the link https://in-tendhost.co.uk/hampshire/

Once in the web site, click on ‘Current Tenders’ and then on ‘New Tender Details’ for this framework. Further information, details, subsequent messages and tender documents will be transmitted by In-Tend so it is vital your company is registered. if you wish to express interest in this Framework, please click on ‘Express Interest’ and if you have not previously done so , register your company. E-mail addresses should ideally be for the person who will deal with this tender. All login details, subsequent messages and tender document will automatically be sent to this E-mail address, it is necessary that the email account registered on this system is regularly monitored. You may register more than on Email user per organisation against your account.
Further information about Hampshire County Council can be found at http://www.hants.gov.uk/

The framework will be available for use by the following named authorities and participating public sector and local authority organisations to include:
Hampshire County Council
The Chief Commissioner for Hampshire Constabulary
Hampshire Fire and Rescue
Isle of Wight District Council
Surrey County Council
NHS in Hampshire
Reading Borough Council
Basingstoke and Deane Borough Council
East Hampshire District Council
Eastleigh Borough Council
Fareham Borough Council
Gosport Borough Council
Hart District Council
Havant Borough Council
New Forest District Council
Rushmoor Borough Council
Test Valley Borough Council
Winchester City Council
Elmbridge Borough Council
Epsom & Ewell Borough Council
Guildford Borough Council
Mole Valley District Council
Reigate & Banstead Borough Council
Runnymede Borough Council
Spelthorne Borough Council
Surrey Heath Borough Council
Tandridge District Council
Waverley Borough Council
Woking Borough Council
Any maintained school or school that may become an academy within the geographical boundaries of Hampshire or Surrey.
Academy Trust School
The Arnewood School
Bay House School
Bohunt School
Bransgore Church of England Primary School
Bridgemary School
The Burgate Academy
Cams Hill School
The Costello School
Cowplain Community School
Dove House School
Eggars School
Everest Community Academy
Fernhill Secondary School
Hardley School and Sixth Form College
Havant Academy
Hook with Warsash CofE Academy
Hounsdown Academy
The Mountbatten School
Noadswood School
Oaklands Catholic Voluntary Aided Secondary School
Perins School – A Community Sports College
The Petersfield School – A Performing Arts College
Priestlands School
The Priory Primary Academy Trust
Ringwood Academy
Robert May’s
School
The Romsey Academy
St Anthony’s Catholic Primary School
St Colombia Cof E Primary Academy
St Joseph’s Catholic Academy, Aldershot
Sunhill Primary School
Testwood Sports College
Thornden Academy
Wildern School
Winton School
Wyvern Technology College
Glyn Technology
Sunbury Manor
Weydon
Thomas Kynvett
Collingwood
Howard of Effingham
George Abbot
The Magna Carta
Rodborough Technology College
South Farnham Primary
The Raleigh primary
Thamesmead School
Fullbrook School
Rydens School
Woolmer Hill Technology College
Cleves Junior
Goldsworth Primary
Epsom & Ewell High
The Beacon School
Rosebury School
Hinchley Wood School
Blenheim High School
The Bishop Wand
Hampshire County Council; Surrey County Council;
Isle of Wight Council; Portsmouth City Council;
Reading Borough Council; Slough Borough Council; Southampton City Council; Swindon Borough Council; Basingstoke & Deane Borough Council; Eastleigh Borough Council; Fareham Borough Council; Gosport Borough Council; Hart District Council; Havant Borough Council; East Hants District Council; New Forest District Council; Rushmoor Borough Council; Test Valley Borough Council; Winchester City Council; Elmbridge Borough
Council; Epsom and Ewell Borough Council; Guildford Borough Council; Mole Valley District Council; Reigate and Banstead Borough Council; Runnymede Borough Council; Spelthorne Borough Council; Surrey Heath Borough Council; Tandridge District Council; Waverley Borough Council; Police and Crime Commissioner of Hampshire; Hampshire Fire & Rescue Service; Isle of Wight Fire & Rescue Service. Or any of the above associated with local authorities trading company arrangements or any subsequent incarnation of any of the above.
Further information can be found at :
http://www.hants.gov.uk/

http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/index.htm

http://www.ukfiredirectory.com/fire_services.asp

http://www.online.police.uk/forces.htm

EN Standard form 02 – Contract notice 13 / 23
Services may be provided to subsidiaries of the above, including public sector trading companies, and also other organisations that wish to participate in strategic joint working arrangements with Hampshire County Council, and other organisations associated with the procurement and management of regional and sub regional frameworks.
Services may be provided to schools and further education establishments within the geographical areas of these arrangements. Schools include all academies, faith; voluntary aided or controlled, maintained and ‘free’ schools, including those schools which may convert to academy status either during the procurement process or during the term of the contract(s) including those that currently exist and their successors. Academies within Hampshire known at the time of publishing include:
Havant Academy, The Priory Primary Academy Trust, The Arnewood School, Wildern School, Ringwood Academy, Thornden Academy, Mountbatten School, The Petersfield School, Bohunt School, The Burgate Academy, Fernhill Secondary, Priestlands School, The Romsey Academy, Hounsdown Academy, Cowplain Community School, Sun Hill Infant, Noadswood Academy, Bransgore CofE Primary, St Anthony’s Primary, St. Joseph’s Academy, Amery Hill School Academy Trust, Bay House School, Cams Hill School, Everest Community Academy, Oaklands Catholic School and Sixth Form College, Perins Academy, Testwood Sports College, Dove House School, Hook with Warsash CofE Academy, St Columbia C of E Primary Academy,
Bridgemary School, The Costello School, Eggars School, Hardley School and Sixth Form College, Robert May’s
School, Winton School, Wyvern Technology College.
Schools and Further Education establishment information can be found at:
http://www.schoolswebdirectory.co.uk/

http://schoolsfinder.direct.gov.uk/schoolsfinder

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:20.9.2013