Health Service Redesign and Transformation

Health Service Redesign and Transformation

Arden – GEM Partnership: ITT to provide support for Transformation and Service Redesign, Provider Management and Enhanced Analytics.

United Kingdom-Northampton: Health services

2014/S 082-143238

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Greater East Midlands Commissioning Support Unit
Francis Crick House, Summerhouse Road, Moulton Park
Contact point(s): The NHS Strategic Projects Team
For the attention of: Tinu Akinyosoye-Rodney
NN3 6BF Northampton
UNITED KINGDOM
Telephone: +44 1223596952
E-mail: msc.strategicprojects@nhs.net

Internet address(es):

General address of the contracting authority: http://www.thestrategicprojectsteam.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Health
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Arden – GEM Partnership: ITT to provide support for Transformation and Service Redesign, Provider Management and Enhanced Analytics.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Various.
NUTS code
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement

Framework agreement with several operators
Number of participants to the framework agreement envisaged: 3
Duration of the framework agreement

Duration in years: 4
Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 200 000 and 600 000 GBP

II.1.5)Short description of the contract or purchase(s)

The purpose of this procurement is to establish a Framework Agreement, with the intention for this to be accessed by GEM and Arden Commissioning Support Units as and when additional support is required. For the purposes of clarity, GEM CSU is the contracting Authority and is undertaking this procurement on behalf of itself and the Arden Commissioning Support Unit.
The essence of the framework agreement is to commission up to three partners to support the Units’ capability and capacity on 3 core work streams which have been arranged in 4 ‘Lots’ for the purposes of this Tender as noted below. Operators appointed under the framework will be called off for assignments via mini competitions to be held once the framework agreement commences.
— Transformation & Service Redesign (‘Lot 1′);
— Provider Management Support (‘Lot 2′);
— Enhanced Analytics (‘Lot 3′); and
— Submissions for Lots 1 to 3 will be evaluated as a fourth ‘Lot 4’.
II.1.6)Common procurement vocabulary (CPV)

85100000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Estimated value excluding VAT:
Range: between 200 000 and 600 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Starting 30.6.2014. Completion 30.6.2018

Information about lots

Lot No: 1 Lot title: Transformation and Service Redesign (‘Lot 1’)

1)Short description

The Transformation and Service Redesign Lot is expected to include the (summary) service requirements noted below:
— Research and Analysis (Analysis assignments across commissioning systems and healthcare markets)
— Strategy and Planning (Support in developing local or joint commissioning strategies)
— System and Commissioning Transformation (complex projects requiring significant change, transformation or intervention)
— Pathway optimisation, revision and redesign (Implementing best practice and innovation through small to medium size projects focused on continuous improvement of commissioning systems and evidence based clinical change)
2)Common procurement vocabulary (CPV)

85100000

3)Quantity or scope

Estimated value excluding VAT:
Range: between 150 000 and 200 000 GBP
4)Indication about different date for duration of contract or starting/completion

Starting 30.6.2014. Completion 30.6.2018
5)Additional information about lots

Further details included in the Invitation to Tender documentation, if required.
Lot No: 2 Lot title: Provider Management Support (‘Lot 2’)

1)Short description

The Provider Management Lot is expected to include the (summary) service requirements noted below:
— Contracting & Negotiation Support (Developing at scale intelligence and systems that drive the efficiency and quality of contracting)
— Embedded Contract Management services (Managing entire end-to-end contracting processes)
— Collaborative Contracting
— Developing a Performance management system for effective service management alongside improving health outcomes for patients
2)Common procurement vocabulary (CPV)

85100000

3)Quantity or scope

Estimated value excluding VAT:
Range: between 150 000 and 200 000 GBP
4)Indication about different date for duration of contract or starting/completion

Starting 30.6.2014. Completion 30.6.2018
5)Additional information about lots

Further details included in the Invitation to Tender documentation, if required.
Lot No: 3 Lot title: Enhanced Analytics (‘Lot 3’)

1)Short description

The Enhanced Analytics Lot is expected to include the (summary) service requirements noted below:
— Information Management and Delivery services (Processing and on-going analysis of data for CCG customers and provision of innovative and enhanced analytical services).
— Interpretation, Intelligence and Information Management services (Supporting the strategic objectives of customers and responding to increased demand for enhanced analytics and insight, particularly around clinical performance information and complex change information).
2)Common procurement vocabulary (CPV)

85100000

3)Quantity or scope

Estimated value excluding VAT:
Range: between 150 000 and 200 000 GBP
4)Indication about different date for duration of contract or starting/completion

Starting 30.6.2014. Completion 30.6.2018
5)Additional information about lots

Further details included in the Invitation to Tender documentation, if required.
Lot No: 4 Lot title: Lot 4 – Combination of Lots 1, 2 & 3.

1)Short description

Lot 4 consists of a combination of Lots 1, 2 & 3. Summary service requirements for the 3 Lots are as follows:
Lot 1:
— Research and Analysis (Analysis assignments across commissioning systems and healthcare markets)
— Strategy and Planning (Support in developing local or joint commissioning strategies)
— System and Commissioning Transformation (complex projects requiring significant change, transformation or intervention)
— Pathway optimisation, revision and redesign (Implementing best practice and innovation through small to medium size projects focused on continuous improvement of commissioning systems and evidence based clinical change)
Lot 2:
Provider Management Support (Lot 2) assignments will require the following services to be delivered:
— Contracting & Negotiation Support (Developing at scale intelligence and systems that drive the efficiency and quality of contracting)
— Embedded Contract Management services (Managing entire end-to-end contracting processes)
— Collaborative Contracting
— Developing a Performance management system for effective service management alongside improving health outcomes for patients
Lot 3
— Information Management and Delivery services (Processing and on-going analysis of data for CCG customers and provision of innovative and enhanced analytical services).
— Interpretation, Intelligence and Information Management services (Supporting the strategic objectives of customers and responding to increased demand for enhanced analytics and insight, particularly around clinical performance information and complex change information).
2)Common procurement vocabulary (CPV)

85100000

3)Quantity or scope

Estimated value excluding VAT:
Range: between 400 000 and 600 000 GBP
4)Indication about different date for duration of contract or starting/completion

Starting 30.6.2014. Completion 30.6.2018
5)Additional information about lots

Further details included in the Invitation to Tender documentation, if required.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Further details included in the Invitation to Tender documentation, if required.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Further details included in the Invitation to Tender documentation, if required.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Further details included in the Invitation to Tender documentation, if required.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Further details included in the Invitation to Tender documentation, if required.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Further details included in the Invitation to Tender documentation, if required.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Further details included in the Invitation to Tender documentation, if required.
Minimum level(s) of standards possibly required: Further details included in the Invitation to Tender documentation, if required.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Further details included in the Invitation to Tender documentation, if required.
Minimum level(s) of standards possibly required:
Further details included in the Invitation to Tender documentation, if required.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 0
Objective criteria for choosing the limited number of candidates: No limit on number of candidates to be invited to tender / participate; envisaged number of total operators under individual framework agreement is 3.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 26.5.2014 – 12:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

9.6.2014 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

23.6.2014
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

Greater East Midlands Commissioning Support Unit (‘GEM’) is one of the largest Commissioning Support Units in the country. The unit currently serves 20 Clinical Commissioning Groups with a population of around 5 million. For the purposes of clarity, GEM CSU is the contracting Authority and is undertaking this procurement on behalf of itself and the Arden Commissioning Support Unit.
GEM delivers high quality commissioning support that is built on a strong foundation of experienced people who build great relationships, have a commitment to NHS values and a thorough understanding of its commissioners and the challenges they face. Support delivered is valued by the Unit’s customers across the East Midlands and beyond, however the Unit requires additional capacity owing to new and growing work being undertaken. GEM is seeking partners to improve delivery of their capability and capacity in consideration of the wide breadth of projects and services developments within its existing portfolio.
Arden Commissioning Support Unit (‘ACS’ / ‘Arden’) is also a large CSU, consisting of a team of highly experienced healthcare professionals who provide specialist redesign and commissioning support services to help CCGs, providers and local authorities tackle a range of complex healthcare challenges. ACS currently provides a range of support to Clinical Commissioning Groups (CCG) and local authorities in Worcestershire, Warwickshire and Coventry, as well as NHS England
The purpose of this procurement is to establish a Framework Agreement, with the intention for this to be accessed by GEM and Arden Commissioning Support Units as and when additional support is required.
The essence of the framework agreement is to commission up to three partners to support the Units’ capability and capacity on 3 core work streams which have been arranged in 4 ‘Lots’ for the purposes of this Tender as noted below. Operators appointed under the framework will be called off for assignments via mini competitions to be held once the framework agreement commences.
— Transformation & Service Redesign (‘Lot 1′);
— Provider Management Support (‘Lot 2′);
— Enhanced Analytics (‘Lot 3′); and
— Submissions for Lots 1 to 3 will be evaluated as a fourth ‘Lot 4’.
Potential Bidders that are interested should register an interest via the contact point details set out in section I.1 of this notice by 12 noon on the 26.5.2012. The deadline for responding to this tender is 12 noon on the 9.6.2014.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

High Court of England and Wales
Strand
WC2A 2LL London
UNITED KINGDOM
Internet address: http://www.hmcourt-services.gov.uk

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:24.4.2014