Healthwatch Barnet Contract 2020

Healthwatch Barnet Contract 2020

Healthwatch service for the London Borough of Barnet Council.

United Kingdom-London: Health and social work services

2019/S 216-530463

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: London Borough of Barnet Council
Postal address: 2 Bristol avenue
Town: Colindale London
NUTS code: UKI71
Postal code: NW9 4EW
Country: United Kingdom
Telephone: +44 2083597212
Internet address(es):Main address:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Healthwatch Barnet

Reference number: 702025

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Provision of a Healthwatch service for the London Borough of Barnet Council.

II.1.5)Estimated total value

Value excluding VAT: 640 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKI71

II.2.4)Description of the procurement:

The London Borough of Barnet seeks to appoint a service provider to deliver its Healthwatch Barnet service. This is a mandatory service that supports the Government’s principle that health and social care reform must be centred around patients and the public and they should be at the heart of everything that health and care services do. Healthwatch has been created as a response to this, as a consumer champion, both at local and national level.

The aim of Healthwatch is:

— Healthwatch is the eyes and ears in the community and gives constructive feedback and criticism to help provide better services,

— Healthwatch acts on complaints and concerns over quality and unsatisfactory patient/ user experience,

— Healthwatch works with all the groups and networks representing and supporting users of services to champion user voice and coordinate co-production,

— Healthwatch signposts individuals to the sources of advice and information that help them make informed choices about their health and social care.

LBB are looking for a single provider to deliver this service. The existing contract is due to expire on 31.3.2020.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 640 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Information and formalities necessary for evaluating if the requirements are met: the economic operator must meet the requirements set out in Regulation 57 (Exclusion Grounds) of the Public Contracts Regulations 2015.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 13/12/2019
Local time: 14:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 13/12/2019
Local time: 14:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Please visit current opportunities to express an interest in this opportunity.

Should you experience technical difficulties with the portal please contact explaining these and that they relate to this opportunity please copy should this need arise.

(MT Ref:217977)

VI.4)Procedures for review

VI.4.1)Review body

Official name: Royal Courts of Justice
Postal address: The Strand
Town: London
Postal code: WC2A 2LL
Country: United KingdomInternet address:
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: