Healthwatch Birmingham Service Contract

Healthwatch Birmingham Service Contract

Birmingham City Council wishes to invite potential suppliers to submit tenders for a ‘Contract for the Delivery of a Healthwatch Birmingham Service’.

Contract summary


  • Health and social work services – 85000000
  • Health services – 85100000
  • Community health services – 85323000

Location of contract

B4 7WB

Value of contract

Published date

30 October 2018

Closing date

29 November 2018

Contract start date

01 April 2019

Contract end date

31 March 2022

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




Birmingham City Council (the Council) wishes to invite potential suppliers to submit tenders for a ‘Contract for the Delivery of a Healthwatch Birmingham Service’

The Health and Social Care Act 2012 amended the Local Government and Public Involvement in Health Act 2007 (the Act) to create a new consumer champion for health and social care services in the form of Healthwatch. The Healthwatch Birmingham service will play a vital role in improving health and social care services in Birmingham, as well as working with the local health and social care system to develop the areas identified as part of the recent Care Quality Commission review. There is a clear opportunity to develop the voice of the citizen locally ensuring that services are robust, provided at the right time, in the way that meets the needs of citizens. The focus will be supporting citizens to remain in their own homes and communities developing the support networks to enhance their lives.

Supporting the area of improvement to enable public engagement in shaping the future of the health and social care system in a systematic and joined up approach.

Healthwatch Birmingham will:

• Be an effective, powerful and independent local voice for the people of Birmingham;
• Promote better outcomes for both adults and children in health;
• Promote better outcomes for both adults and children in social care;
• Be representative of the diverse communities within Birmingham and
• Demonstrate it has the appropriate level of skills competencies required to deliver its functions to the highest possible level.

The proposed duration of the contract is for an initial term of 3 years (unless terminated under the terms and conditions of contract) with the provision to extend for up to an additional 2 years subject to budget requirements and satisfactory performance commencing 1st April 2019.

Note that the Council is Procuring a contract for these services for itself only and the
contract will be awarded to one supplier.

The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant Invitation to Tender (ITT) documentation.

If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: or call CPS Helpdesk on 0121 464 8000. Your completed tender submission should be returned by noon 29th November 2018 via the ‘in-tend’ system


About the buyer

Contact name

Marie Hadley


10 Woodcock Street
West Midlands
B4 7WB
United Kingdom


0121 303 7746



Other information


Additional information on how to apply for this contract

If you are interested in tendering please click on the following link to access Birmingham City Council’s tender Portal.

Delivery Notes


Is a Recurrent Procurement Type? : No


How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.