Healthwatch Buckinghamshire Contract 2020 – 2023

Healthwatch Buckinghamshire Contract 2020 – 2023

Buckinghamshire County Council wish to commission a healthwatch and independent health complaints advocacy service.

United Kingdom-Aylesbury: Health and social work services

2019/S 186-452620

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Buckinghamshire County Council
11th Floor, New County Offices, Walton Street
Aylesbury
HP20 1YU
United Kingdom
Contact person: Miss Emily Everton
Telephone: +44 1296382018
E-mail: eeverton@buckscc.gov.uk
NUTS code: UKJ13
Internet address(es):Main address: http://www.buckscc.gov.uk

Address of the buyer profile: http://www.buckscc.gov.uk

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.supplybucksbusiness.org.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.supplybucksbusiness.org.uk

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Provision of a Healthwatch and Independent Health Complaints Advocacy (IHCA) Service

Reference number: DN437882

II.1.2)Main CPV code

85000000

II.1.3)Type of contract

Services

II.1.4)Short description:

Buckinghamshire County Council wish to commission a healthwatch and independent health complaints advocacy service.

The Healthwatch and independent health complaints advocacy (IHCA) Service is a new contract being commissioned by Buckinghamshire County Council which aligns the activities and outcomes of 4 previous contracts delivering healthwatch, community engagament, IMCA and dignity in care (enter and view). Residents of Buckinghamshire will be supported and engaged by the service provider to feed their experiences of service delivery to influence operational and strategic change within the health and social care system.

The contract start date is 1.4.2020. The contract term is 3 years with the option to extend for 2 further years.

The budget for this service is 277 441 GBP per annum.

II.1.5)Estimated total value

Value excluding VAT: 1 387 205.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKJ13

II.2.4)Description of the procurement:

Buckinghamshire County Council wish to commission a healthwatch and independent health complaints advocacy service.

The healthwatch and independent health complaints advocacy (IHCA) service is a new contract being commissioned by Buckinghamshire County Council which aligns the activities and outcomes of 4 previous contracts delivering healthwatch, community engagament, IMCA and dignity in care (enter and view). Residents of Buckinghamshire will be supported and engaged by the service provider to feed their experiences of service delivery to influence operational and strategic change within the health and social care system.

The contract start date is 1.4.2020. The contract term is 3 years with the option to extend for 2 further years.

The budget for this service is 277 441 GBP per annum.

Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) may apply to this contract.

If your organisation wishes to participate in this process, you need to register with the Buckinghamshire Business Portal. You will be unable to take part if you do not register. Please use the link below and follow the instructions on the website:

www.supplybucksbusiness.org.uk

Tenders must be returned via the Buckinghamshire Business Portal. The tender return date is midday on 1.11.2019. Tenders received after this time and date will not be accepted.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 70
Price – Weighting: 30

II.2.6)Estimated value

Value excluding VAT: 1 387 205.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2020
End: 31/03/2023
This contract is subject to renewal: yes
Description of renewals:

There is an option to extend for 2 further years.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 01/11/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 01/11/2019
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Buckinghamshire County Council
County Hall, Walton Street
Aylesbury
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

25/09/2019