Healthwatch Leicester

Healthwatch Leicester

Health and social work services. Leicester City Council is inviting expressions of interest from suitably qualified and experienced organisations wishing to tender for the provision of Healthwatch Leicester.

UK-Leicester: health and social work services

2012/S 212-350806

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Leicester City Council
Care Services & Commissioning (Adult Social Care), Service Contracting & Procurement Unit, New Walk Centre, A Block, 2nd Floor, Welford Place
LE1 6ZG Leicester
Telephone: +44 1162528340

Internet address(es):

Electronic submission of tenders and requests to participate:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

Healthwatch Leicester.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 25: Health and social services
NUTS code
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

Health and social work services. Leicester City Council is inviting expressions of interest from suitably qualified and experienced organisations wishing to tender for the provision of Healthwatch Leicester.
II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)
II.1.9)Information about variants
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Leicester City Council is inviting expressions of interest from suitably qualified and experienced organisations wishing to tender for the provision of Healthwatch Leicester.
The Government’s health and social care reforms are centred on the fundamental principle that patients and the public must be at the heart of everything our health and social care services do.
Local Healthwatch is being established as a new independent consumer champion for patients, carers and all those using health and social care services, as well as the wider public. Local Healthwatch is seen as an evolution from the existing work done by Local Involvement Networks (LINks).
The Health and Social Care Act 2012, states that the body contracted to be the local Healthwatch must be a ‘body corporate’ (i.e. a legal entity), which is a social enterprise, employ its own staff and manage its own finances.
This tender seeks to secure a Service Provider for the provision of Healthwatch Leicester from 1.4.2013 for an initial period three years, until 31.3.2016, with the possibility to extend for a further year, and one more year (3+1+1) subject to agreement by the Council. The value of the funding offered for this contract for the contract period (3+1+1) will be up to approximately £1 194 000 (approximately £234 682 per annum) (excluding VAT). For the first year of the contract up to approximately £20 462 for one-off start-up costs will also be available. Inflationary increase may be awarded following an annual review and will be as determined by the Council. The Service Provider shall in any event be required to demonstrate efficiency savings on an annual basis.
The Service Provider’s performance shall be measured regularly (in terms of the performance measures identified in the specification) and the Service Provider shall provide accurate and reliable management information to the Council as and when required.
There will be an opportunity to ask questions at a Tenderers Information Session to be held on 19.11.2012. Registration will commence at 9.30 a.m. with the actual session starting promptly at 10.00a.m. To register for this event, please refer to Appendix 8 of the Invitation to Tender documentation and follow the instructions contained therein.
Suppliers must read through this set of instructions and follow the process to respond to this opportunity.
The information and/or documents for this opportunity are available on You must register on this site to respond, if you are already registered you will not need to register again, simply use your existing username and password. Please note there is a password reminder link on the homepage.

Suppliers must log in, go to your Response Manager and add the following Access Code: QAG64PG4SM. Please ensure you follow any instruction provided to you here.
The deadline for submitting your response(s) is 11.12.2012 14:00. Please ensure that you allow yourself plenty of time when responding to this invite prior to the closing date and time, especially if you have been asked to upload documents.
If you experience any technical difficulties please contact the Delta eSourcing Helpdesk on call +44 8452707050 or email

Under no circumstances will tenders be accepted which arrive after the due date and time for receipt, except where the Council is satisfied that the failure is solely due to a malfunction within the BiP Tender Box System other than one caused or contributed to by the tenderer whether through failure to follow instructions or otherwise.
Tenderers are advised that the system times out (so that no further uploading can take place) exactly on the deadline without prior warning regardless of whether submissions are in the process of being uploaded or not. Tenderers are responsible for allowing themselves sufficient time for the uploading of their ITT prior to the due time/date. It is the tenderers responsibility to ensure submission on time.
Estimated value excluding VAT: 1 194 000 GBP

II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

The appropriate guarantees, warranties and bonds is reserved.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: The Authority will apply all the offences listed in Article 45(1) of Directive 2004/18/EC (implemented as Regulation 23(1) of the Public Contract Regulations (PCR) 2006 in the UK) and all of the professional misconducts listed at Article 45(2) of Directive 2004/18/EC (see also Regulation 23(2) in the PCR 2006) to the decision of whether a Candidate is eligible to be invited to tender.
A full list of the Regulation 23(1) and 23(2) criteria are at

Candidates will be required to answer these questions as part of the qualification process. For candidates who are registered overseas, you will need to declare if you have any offences/misconduct under your own countries laws, where these laws are equivalent to the Regulation 23 lists.
Candidates who have been convicted of any of the offences under Article 45(1) are ineligible and will not be selected to bid, unless there are overriding requirements in the general interest for doing so.
Candidates who are guilty of any of the offences, circumstances or misconduct under Article 45(2) may be excluded from being selected to bid at the discretion of the Authority.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: (a) Appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance
(b) The presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established
(c) A statement of the undertaking’s overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As per the contract documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

11.12.2012 – 14:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
The value of the contract given, GBP1 194 000 is for the whole contract, including the options to extend, if taken up. GO Reference: GO-20121031-PRO-4355153.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:31.10.2012