Help To Live At Home Service – South Tyneside

Help To Live At Home Service – South Tyneside

The contract is divided into 4 Lots each pertaining to a specific geographical zone within the Borough of South Tyneside.

United Kingdom-South Shields: Other community, social and personal services

2019/S 157-388054

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

South Tyneside Council
South Shields
NE33 2RL
United Kingdom
Contact person: Carol Jopling
Telephone: +44 7766205804
E-mail: carol.jopling@southtyneside.gov.uk
NUTS code: UKC22

Internet address(es):Main address: http://www.southtyneside.gov.uk/

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://procontract.due-north.com
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://procontract.due-north.com
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Help To Live At Home Service

Reference number: S7233

II.1.2)Main CPV code

98000000

II.1.3)Type of contract

Services

II.1.4)Short description:

The contract is for the provision of a help to live at home service. It is for a period of 7 years with an option to extend for a further 2 year then a further 1 year period.

The contract is divided into 4 lots each pertaining to a specific geographical zone within the Borough of South Tyneside. All zones include home independence service, home independence and crisis response service, extra care — independence and well-being support.

Lot 1: the anticipated annual value range 3 200 000 GBP — 5 266 019 GBP (including future planned extra care schemes);

Lot 2: the anticipated annual value range 3 300 000 GBP — 5 635 482 GBP (including future planned extra care schemes);

Lot 3: the anticipated annual value range 2 300 000 GBP — 4 056 138 GBP (including future planned extra care schemes);

Lot 4: the anticipated annual value range 3 350 000 GBP — 4 443 656 GBP.

The value ranges reflect the current and proposed extent of the services and an allowance of up to 25 % for anticipated additional future demand.

II.1.5)Estimated total value

Value excluding VAT: 194 012 969.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 1
II.2)Description

II.2.1)Title:

Zone 1

Lot No: 1

II.2.2)Additional CPV code(s)

98000000

II.2.3)Place of performance

NUTS code: UKC22
Main site or place of performance:

This zone incorporates the Hebburn and Jarrow areas of the South Tyneside Borough which includes the following postcodes (NE31-1, NE31-2, NE32-3, NE32-5, NE37-3, NE10-0, NE10-8).

II.2.4)Description of the procurement:

Home independence service typical weekly hours 2 937, home independence and crisis response service 336 weekly hours, extra care — independence and well-being support service within Campbell Court which includes 700 individual 1-2-1 hours + 168 core hours.

During the term of this contract there are plans in place to build an extra care facility within this zone, the facility could include up to 80 apartments. The successful provider will be expected to provide the care and support services within this facility. The anticipated cost of care and support is estimated to be in the region of 939 640 GBP per annum based on 1 300 hours at 20/21 rate of 13,90 GBP. This may be ready in 2022.

Lot 1: the anticipated annual value range 3 200 000 GBP — 5 266 019 GBP (including the future planned extra care scheme).

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Mobilisation and implementation / Weighting: 20 %
Quality criterion – Name: Workforce management / Weighting: 15 %
Quality criterion – Name: Service delivery / Weighting: 20 %
Quality criterion – Name: Electronic care management and electronic call monitoring systems / Weighting: 7.5 %
Quality criterion – Name: Quality assurance / Weighting: 7.5 %
Quality criterion – Name: Business continuity / Weighting: 5 %
Quality criterion – Name: Social value / Weighting: 10 %
Quality criterion – Name: Collaborative working / Weighting: 5 %
Quality criterion – Name: Interview / Weighting: 10 %
Price – Weighting: 0 %

II.2.6)Estimated value

Value excluding VAT: 52 660 192.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120
This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 6
Maximum number: 10

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Zone 2

Lot No: 2

II.2.2)Additional CPV code(s)

98000000

II.2.3)Place of performance

NUTS code: UKC22
Main site or place of performance:

This zone incorporates both Boldon and South Shields South areas of the Borough which includes the following postcodes (NE34-6, NE34-7, NE34-8, SR6-7, SR6-8).

II.2.4)Description of the procurement:

Home independence service typical weekly hours 3 763, home independence and crisis response service 336 weekly hours.

During the term of this contract there are plans in place to build an extra care facility within this zone, the facility could include up to 120 apartments. The successful provider will be expected to provide the care and support services within this facility. The anticipated cost of care and support is estimated to be in the region of 1 445 600 GBP per annum based on 2 000 hours at 20/21 rate of 13,90 GBP. This may be ready in 2023.

Lot 2: the anticipated annual value range 3 300 000 GBP — 5 635 482 GBP (including the future planned extra care scheme).

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Mobilisation and implementation / Weighting: 20 %
Quality criterion – Name: Workforce management / Weighting: 15 %
Quality criterion – Name: Service delivery / Weighting: 20 %
Quality criterion – Name: Electronic care management and electronic call monitoring systems / Weighting: 7.5 %
Quality criterion – Name: Quality assurance / Weighting: 7.5 %
Quality criterion – Name: Business continuity / Weighting: 5 %
Quality criterion – Name: Social value / Weighting: 10 %
Quality criterion – Name: Collaborative working / Weighting: 5 %
Quality criterion – Name: Interview / Weighting: 10 %
Price – Weighting: 0 %

II.2.6)Estimated value

Value excluding VAT: 56 354 826.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120
This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 6
Maximum number: 10

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Zone 3

Lot No: 3

II.2.2)Additional CPV code(s)

98000000

II.2.3)Place of performance

NUTS code: UKC22
Main site or place of performance:

This zone incorporates the South Shields North area of the Borough which includes the following postcodes (NE33-1, NE33-2, NE33-3, NE33-4, NE33-5).

II.2.4)Description of the procurement:

Home independence service typical weekly hours 2 578, home independence and crisis response service 336 weekly hours.

During the term of this contract there are plans in place to build an extra care facility within this zone, the facility could include up to 80 apartments. The successful provider will be expected to provide the care and support services within this facility. The anticipated cost of care and support is estimated to be in the region of 1 445 600 GBP per annum based on 1 300 hours at 20/21 rate of 13,90 GBP. This may be ready in 2023.

Lot 3: the anticipated annual value range 2 300 000 GBP — 4 056 138 GBP (including the future planned extra care scheme).

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Mobilisation and implementation / Weighting: 20 %
Quality criterion – Name: Workforce management / Weighting: 15 %
Quality criterion – Name: Service delivery / Weighting: 20 %
Quality criterion – Name: Electronic care management and electronic call monitoring systems / Weighting: 7.5 %
Quality criterion – Name: Quality assurance / Weighting: 7.5 %
Quality criterion – Name: Business continuity / Weighting: 5 %
Quality criterion – Name: Social value / Weighting: 10 %
Quality criterion – Name: Collaborative working / Weighting: 5 %
Quality criterion – Name: Interview / Weighting: 10 %
Price – Weighting: 0 %

II.2.6)Estimated value

Value excluding VAT: 40 561 386.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120
This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 6
Maximum number: 10

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Zone 4

Lot No: 4

II.2.2)Additional CPV code(s)

98000000

II.2.3)Place of performance

NUTS code: UKC22
Main site or place of performance:

This zone incorporates Horsley Hill/Whitburn and Cleadon areas of the Borough which includes the following postcodes (NE32-4, NE34-0, NE34-9, NE35-9, NE36-0, SR5-1 to SR5-5).

II.2.4)Description of the procurement:

Home independence service typical weekly hours 3 110, home independence and crisis response service 336 weekly hours, Extra care — independence and well-being support service within Bramble Court and includes 700 individual 1-2-1 hours + 168 core hours.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Mobilisation and implementation / Weighting: 20 %
Quality criterion – Name: Workforce management / Weighting: 15 %
Quality criterion – Name: Service delivery / Weighting: 20 %
Quality criterion – Name: Electronic care management and electronic call monitoring systems / Weighting: 7.5 %
Quality criterion – Name: Quality assurance / Weighting: 7.5 %
Quality criterion – Name: Business continuity / Weighting: 5 %
Quality criterion – Name: Social value / Weighting: 10 %
Quality criterion – Name: Collaborative working / Weighting: 5 %
Quality criterion – Name: Interview / Weighting: 10 %
Price – Weighting: 0 %

II.2.6)Estimated value

Value excluding VAT: 44 436 565.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120
This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 6
Maximum number: 10

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

The selected provider will be required to actively participate in the achievement of social and/or environmental objectives. Accordingly contract performance conditions may relate in particular to social, environmental or other corporate social responsibility considerations. Further details will be set out in the procurement documents.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 26/09/2019
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 21/10/2019

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

Tender documentation is available to be downloaded on the NEPO ProContract system. If not already registered please register at the following link: https://procontract.due-north.com — this will then grant access to the tender documentation. Please note that registering on ProContract and expressing interest does not mean that you have bid for the tender — once you have registered you will be required to complete and submit the tender documentation. Tenders and all supporting documentation must be priced in Sterling and written in English. Any agreement entered into will be governed by English law and will be subject to the exclusive jurisdiction of the English Courts. The Council is not liable for any costs incurred by those expressing an interest in tendering for this contract opportunity.

VI.4)Procedures for review

VI.4.1)Review body

High Court of England and Wales Royal Courts of Justice
Strand London
WC2A 2LL
United Kingdom
Telephone: +44 2079477882
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

Any review proceedings should be promptly brought to the attention of the Chief Executive of South Tyneside Council at Town Hall and Civic Offices, Westoe Road, South Shields NE33 2RL and will be dealt with in accordance with the requirements of the Public Contracts Regulations 2015 (‘PCR 2015’). Any review proceedings must be brought within the timescales specified by the applicable law, including, without limitation, PCR 2015. In accordance with PCR 2015, The Councils will incorporate a minimum 10 calendar days standstill period from the date information on the award of the contract is communicated to tenderers.

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

13/08/2019