High Intensity User Support Tender – South Yorkshire

The NHS Long Term Plan makes a renewed commitment to improve and widen access to care for adults needing mental health support.

NHS South Yorkshire ICB Doncaster Place : High Intensity User Support

Contract summary

 

Industry

  • Guidance and counselling services – 85312300

Location of contract

S9 4EU

Value of contract

£1 to £580,000

Procurement reference

CF-1105700D0O000000rwimUAA

Published date

3 October 2022

Closing date

2 November 2022

Closing time

12pm

Contract start date

3 April 2023

Contract end date

31 March 2026

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

 

Description

The NHS Long Term Plan makes a renewed commitment to improve and widen access to care for adults needing mental health support.
The High Intensity User service contributes to the delivery of the NHS Long Term Plan by reducing demand in Urgent and Emergency Care.

As part of the 2019/20 Operational Planning and Contracting Guidance, all health systems in England were advised to implement a High Intensity User service.

Using data from a local ambulance service, High Intensity Users of 999 and frequent attenders to A&E were identified through a range of data sources. From previous work undertaken across the country, it was clear that some individuals had little clinical reason for doing so; others had genuine reason for calling or were highlighted as vulnerable.

Evidence from various pilots across the country suggests that where a service is implemented effectively, it has improved the quality of life for patients, families and serving healthcare professionals. It also supported better care outcomes, safely reduced the utilisation of ambulance resources, A&E attendances, police attendances and hospital admissions, enabling a more cost-effective approach to unscheduled care activity.

 

How to apply

 

Follow the instructions given in the description or the more information section.

 

About the buyer

 

Contact name

Tony Squires

Address

NHS South Yorkshire Integrated Care Board Doncaster Place
Sheffield
S9 4EU
GB

Telephone

+441143054212

Email

t.squires@nhs.net