Home Office Digital Interviewing Project

United Kingdom-London: IT services: consulting, software development, Internet and support

2016/S 123-221168

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

The Secretary of State for the Home Department
Seacole 2 Marsham Street
For the attention of: Sonia Price, Anna Marie DeCastro
SW1P 4DW London
United Kingdom
Telephone: +44 2070351062
E-mail: sigconvergencecommercial@homeoffice.gsi.gov.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from:The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local sub-divisions

I.3)Main activity

Public order and safety

I.4)Contract award on behalf of other contracting authorities

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Digital Interviewing.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Kent, Croydon, Leeds, Newcastle, Liverpool, Glasgow, Cardiff, Solihull, Harmondsworth, Bedfordshire, Belfast, Houslow, Colnbrook and mobile unit across the UK.

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract

II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The scope of the Home Office Digital Interviewing Project is for the digital upgrade of 150 interview rooms spread across 12 UK sites and the subsequent access to all the recorded interview data (both text and audio). In total there will be approximately 500 users requiring different levels of user profiles/access — and there is an estimated 35 000-40 000 interviews to be captured each year.
The scope of the Home Office Digital Interviewing Project is initially for the digital upgrade of 150 interview rooms (plus 10 mobile devices) spread across 13 UK sites and the subsequent access to all the recorded interview data (both text and audio). In total there will be approximately 550 users requiring different levels of user profiles/access — and there is an estimated 35 000-40 000 interviews to be captured each year.
The Home Office Digital Interviewing solution should be regarded as a collection of services. These services are
— Digital interview capture and applicant output including multiple participants and video-conferencing integration. Provision of software and equipment to enable audio recording in each interview room.
— Cloud-hosted Storage and View: during interview to produce an interview record as output from the interview. Word or text processor functionality integrated or aligned with service 1.
— Cloud-hosted Value added services where all output is stored and is accessible to Home Office end users, legal representatives and applicants. Universal functionality aligned with services 1 and 2 to make the digital interviewing service viable from a business perspective.

II.1.6)Common procurement vocabulary (CPV)

72000000, 30000000, 48000000

II.1.7)Information about Government Procurement Agreement (GPA)

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: yes

II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Following initial implementation the contract may or may not be used by other areas for the Home Office group.
Estimated value excluding VAT:
Range: between 1 000 000 and 4 000 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: Optional services that can be taken up or partially terminated as required as detailed in the ITT.

II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Bidders will be advised if this is necessary during the procurement. Parent company and/or other guarantees of performance and financial liability may be required by the Home Office if considered appropriate depending on the financial standing of the organisation applying.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

No special legal form is required but if a contract is awarded to a consortium, the Home Office may require the consortium to form a legal entity before entering the Framework. It will be necessary for the satisfactory performance of this contract for the consortium to state a single address to which the Home Office can refer all matters concerning the contract.

III.1.4)Other particular conditions

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Bidders will be assessed in accordance with the Public Contracts Regulations 2015, on the basis of information provided in response to the ITT. See ‘Guidance to Bidders — Evaluation Criteria and Scoring Methodology’ in relation to the ITT.

The ITT can be accessed at:https://ccsesourcing.cabinetoffice.gov.uk using the instructions detailed in section VI.2.1) of this notice.

III.2.2)Economic and financial ability

The ITT can be accessed at:https://ccsesourcing.cabinetoffice.gov.uk using the instructions detailed in section VI.2.1) of this notice.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Bidders will be assessed in accordance with the Public Contracts Regulations 2015, on the basis of information provided in response to the ITT. See ‘Guidance to Bidders — Evaluation Criteria and Scoring Methodology’ in relation to the ITT.

The ITT can be accessed at:https://ccsesourcing.cabinetoffice.gov.uk using the instructions detailed in section VI.2.1) of this notice.

III.2.4)Information about reserved contracts

III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated below

1. Price. Weighting 40

2. Delivery of solution. Weighting 20

3. Implementation. Weighting 15

4. Service Delivery management. Weighting 5

5. Modernisation. Weighting 5

6. Security. Weighting 10

7. Additional Services. Weighting 5

IV.2.2)Information about electronic auction

An electronic auction will be used: no

IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

24.7.2016 – 17:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 60 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Date: 24.7.2016 – 17:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: yes
Reference to project(s) and/or programme(s): This project is part funded by the EU Asylum, Migration and Integration Fund. Making management of migration flows more efficient across the European Union.

VI.3)Additional information

1) Potential suppliers should note that, in accordance with the UK Government’s policies on transparency, the Home Office intends to publish the ITT document, and the text of any contract awarded, subject to possible redactions at the discretion of the Home Office. Further information on transparency can be found at:

http://www.gov.uk/government/publications/procurement-and-contracting-transparency-requirementsguidance.

2) The Home Office expressly reserves the right (i) not to award any contract as a result of the procurement process commenced by publication of this notice; and (ii) to make whatever changes it
may see fit to the content and structure of the tendering competition; and in no circumstances will the Home Office be liable for any costs incurred by the Bidders. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of potential suppliers.
3) Electronic ordering, invoicing and payment may be used by Contracting Authorities.
4) The duration referenced in Section II.1.4) is for the initial period. The Authority may extend the duration of the Framework from expiry of the initial term of 3 years, with an option to extend for a further 24 month period, consisting of two 12 month periods, from the expiry of the initial Contract Agreement period of 3 years.
5) The value provided in Section II.1.4) is only an estimate.
6) The Home Office intends to establish a Contract for Digital Interviewing equipment which will including hardware, software, service integration and hosting. for use by or on behalf of itself and other UK public sector bodies in England, Scotland,
Wales and Northern Ireland (and their statutory successors and organisations created as a result of re-organisation or organisational changes). The Contract is primarily intended for use by the
following public sector bodies (as defined in the Public Contracts Regulations 20157) The Contracting Authorities reserve the right to procure some of their needs for Digital Interviewing services and associated equipment outside of this procurement exercise.
7. This procurement will be managed electronically via the Crown Commercial Service’s eSourcing Suite. To participate in this procurement, participants must first be registered on the eSourcing

Suite. If you have not yet registered on the e-Sourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link ‘Registration for CCS e-Sourcing’. Please note

that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Full

instructions for registration and use of the system can be found at http://ccs.cabinetoffice.gov.uk/i-amsupplier/

respond-tender. It should be noted that it may take up to ten (10) working days for Dun and Bradstreet to respond with a DUNS number.

Once you have registered on the eSourcing Suite a registered user can express an interest for a specific procurement. This is done by emailingsigconvergencecommercial@homeoffice.gsi.gov.uk Your email should be entitled ‘Home Office Digital Interviewing ’ — and must clearly state; the name and reference for the procurement you wish to register for; the name of the registered supplier; and the name and contact details for the registered individual sending the email. The email will be processed and then the buyer will enable the supplier to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service

Helpdesk: Freephone +44 3450103503, email: supplier@ccs.gsi.gov.uk

8) In order to ensure a considered response to any request for clarification, the last date upon which a supplier can submit requests for clarifications is 13.7.2016. VI.4).

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

David Taylor
Seacole 4th Floor 2 Marsham Street
SW1P 4DF London
United Kingdom
E-mail: david.taylor2@homeoffice.gsi.gov.uk

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

Sonia Price
Seacole 2 Marsham Street
SW1P 4DF London
United Kingdom
E-mail: sonia.price@homeoffice.gsi.gov.uk

VI.5)Date of dispatch of this notice:

24.6.2016

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