Home Office IT Test Design

Home Office IT Test Design Tender

Test Strategies and/or Test Approaches, Test Management and Execution Schedules, Test Assurance  Checklists and Reports, Phase Test Plans and Phase Test Completion Reports, Test Scenarios including data specifications..

UK-London: IT services: consulting, software development, Internet and support

2012/S 222-366218

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Home Office
2 Marsham Street 4th Floor Seacole Building
For the attention of: All contact regarding this exercise MUST be channelled through Huw Pearce & Damian Probert in the first instance, see Annex
SW1P 4DF London
UNITED KINGDOM
Telephone: +44 1633811600
E-mail: cclpcoe@homeoffice.gsi.gov.uk

Further information can be obtained from: Government Procurement Service Procurement Centre of Excellence
Procurement Centre of Excellence Room 2Y92 Concept House Cardiff Road
Contact point(s): Huw Pearce
NP10 8QQ Newport
UNITED KINGDOM
Telephone: +44 1633811600
E-mail: cclpcoe@homeoffice.gsi.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Government Procurement Service Procurement Centre of Excellence
Procurement Centre of Excellence Room 2Y92 Concept House Cardiff Road
For the attention of: Huw Pearce and Damian Probert
NP10 8QQ Newport
UNITED KINGDOM
Telephone: +44 1633811600
E-mail: cclpcoe@homeoffice.gsi.gov.uk

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

National or federal agency/office
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Framework Contract for the Provision of Implementation Support for the Home Office IT Test Design.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Services and people will be deployed primarily around London and South-East with regular visits to business and supplier locations around the UK and occasionally abroad. There may be assignments based in the UK outside of the South-East.
NUTS code
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement

Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 6
Duration of the framework agreement

Duration in years: 2
Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 23 000 000,00 GBP

II.1.5)Short description of the contract or purchase(s)

Home Office IT (HOIT) requires support from a private sector business provider or providers.
Key aims of the providers for HOIT are to -.
— Deliver value for money for customers and the taxpayer,
— Provide scalability,
— Provide responsiveness,
— Offer industry best practice,
— Provide innovative solutions to business problems.
HOIT will retain management direction and commissioning of services and work packages.
The private sector business provider will be required to provide services to flexibly satisfy the fast moving business demand from HOIT’s existing customer base and to:
— work positively and collaboratively within blended teams, delivering services as HOIT,
— work to HOIT test policy and standards, contributing to their improvement as appropriate,
— represent HOIT appropriately and professionally, adding value,
— support HOIT in achieving specific time, quality and budget KPI,
— support HOIT in developing new service lines as required, and meet new customer demand.
Deliverables from the service lines will include (but not be limited to):
— Test Strategies and/or Test Approaches,
— Test Management and Execution Schedules,
— Test Assurance Checklists and Reports,
— Phase Test Plans and Phase Test Completion Reports,
— Test Scenarios including data specifications.
The requirement is divided into ‘Lots’ – see Annex B.
Note: The contract period shall be from 1st April 2013 up to and including 31st March 2015. The Authority reserves the right to extend the contract for a minimum of six months up to a maximum of 2 years.
II.1.6)Common procurement vocabulary (CPV)

72000000, 72590000, 72800000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Refer to ITT documents.
II.2.2)Information about options

Options: yes
Description of these options: The contract period shall be from 1.4.2013 up to and including 31.3.2015 (2 years).
The Authority reserves the right to extend the contract for a minimum of six months up to a maximum of 2 years.
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 24 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Lot 1

1)Short description

(For full details refer to ITT documentation).
Lot 1 – 1. Strategic Test Consultancy.
Establish Test requirements and the status and viability of existing functions and processes and provide recommendations for improvements (and implement them where appropriate). Undertake the required strategic reviews of the proposed test activities, focusing on areas typically including:
— Test Lifecycle: Roles and Responsibilities, Scope, Phases, Objectives and Schedule,
— Supplier Management and Working Relationship,
— Test Organisation: Structure and Utilisation,
— Supplier Deliverables,
— Test Assurance,
— Non Functional Test: Requirements and Capability,
— Supporting Test Management Processes (inc. Defect Management),
— Test Environments,
— Risk Mitigation Activities,
— Governance and Escalation.
Consider the findings of the review (in respect of all identified Key Areas) and develop a viable, cost effective strategic test approach to best address identified observations/issues and enable successful delivery in respect of the End to End test capability. Develop a supporting implementation schedule for the strategic test approach and associated activities. Engage with appropriate stakeholders and seek agreement to complete identified activities.
Lot 1 – 2. Test Assurance.
To assure the delivery of products delivered from external Service Providers in accordance with business need and commercial provision. Specifically to:
— Work collaboratively with the Service Providers to provide input to assist the production of all key contracted Test Artefacts (such as Test Strategies, Plans, Requirements Traceability, etc.), as appropriate,
— Take part in and/or lead the review processes for all contracted test ‘input/source’ products (e.g. requirement specs, design artefacts, etc) in accordance with agreed timescales,
— Review test plans, scripts, results and other documentation for supplier led test phases, and provide feedback as required,
— Witness and assure Service Provider Test execution activities,
— Provide formal “acceptance” recommendations to the project for key Testing Milestone Achievements i.e. assurance of exit criteria and approval of test completion as per the agreed Test Strategy,
— Adhere to project governance and reporting procedures and guidelines in escalating formal issues or risks arising from Test Assurance activities; and,
— Work collaboratively with the Service Providers and Authorities to help identify Testing issues early and seek quick resolution directly with the appropriate teams.
Lot 1 – 3. User Acceptance Testing (UAT) Management.
Support the design, planning, and management of UAT. To collaborate with business representatives, service providers and delivery teams, in designing and executing business process based tests. Specifically to:
— Facilitate a Risk Based Testing Workshop to capture the high priority areas in order to best focus the UAT approach, within the limited time available,
— Prepare a UAT Test Plan, detailing the approach and scope of the testing, the timescales, roles and responsibilities, and entry/exit criteria (for example),
— Work with business representatives to prepare and execute test scenarios,
— Undertake Defect Management processes, including facilitating Defect Review Boards to ensure that defects are reviewed and prioritised with appropriate stakeholders; and,
— Record test results and prepare Test Completion Report to help facilitate project led release decisions. To provide regular progress reports, either formally or informally, as required by the project during test execution.
Lot 1 – 4. Programme Test Management.
Establish and manage an appropriate level of testing in line with programme delivery plans and specifically to:
— Develop, agree and communicate the high level Authority Test Approach including confirmation of resource requirements,
— Pro-actively engage with Project Managers / Business Leads and service provider representatives to identify and agree the scope and ownership of each test phase and to support the production of a Programme Test Strategy,
— Manage and coordinate all agreed Authority test activities and deliverables,
— Develop, agree and implement a Management Reporting Strategy,
— Ensure that the test services are delivery focussed, aligned to the business need and effectively targeting the risk areas; and,
— Support and encourage a “continuous improvement” ethos across the programme, to ensure action is taken to strengthen the test regime, covering services provided by both HOIT and external service providers.
Lot 1 – 5. Systems Integration Testing Services.
To provide Systems Integration Testing and Test Management, working with multiple, potentially diverse suppliers to ensure successful integration with each other and with the existing infrastructure. Work proactively to identify and overcome integration risks that can be mitigated by testing or could impact testing.
— To manage, coordinate and assure the development and execution of tests by third parties,
— To develop and manage integration test and full ownership of the test phase, if required,
— To support the development of this newly emerging service line within HOIT.
The contract period shall be from 1.4.2013 up to and including 31.3.2015. The Authority reserves the right to extend the contract for a minimum of six months up to a maximum of 2 years.
2)Common procurement vocabulary (CPV)

72000000, 72800000, 72590000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion

Duration in months: 24 (from the award of the contract)
5)Additional information about lots
Lot No: 2 Lot title: Lot 2

1)Short description

(For full details refer to ITT documentation).
Lot 2 – 1. Non-Functional Test Assurance.
Non-Functional Test Assurance (NFTA) service line is to support the delivery of resilient services via the strengthened assurance of supplier led non-functional testing. This helps minimise the risk of future live service issues by working on behalf of HOIT, with a focus on quality. The following are key to the NFTA service line:
— Ensure that Authority supplier contracts effectively support non-functional requirements,
— Early engagement on projects and programmes,
— To address, and assist in the resolution of, non-functional risks and issues,
— To support the development of robust non-functional requirements,
— Additionally, there is a potential requirement to manage execution (rather than assure).
Key non-functional test types expected to be covered include but are not limited to:
— Operational Acceptance Testing,
— Load and Performance Testing,
— Disaster Recovery Testing,
— Infrastructure/Resilience Testing,
— Usability Testing.
The contract period shall be from 1.4.2013 up to and including 31.3.2015. The Authority reserves the right to extend the contract for a minimum of six months up to a maximum of 2 years.
2)Common procurement vocabulary (CPV)

72000000, 72590000, 72800000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion

Duration in months: 24 (from the award of the contract)
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

The Contracting Authority may require a Parent Company Guarantee.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Details of any payment arrangements required will be set out in the contract documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Joint and several liability.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Important Notice:
(Refer to ITT for full information).
In some circumstances the Authority is required by law to exclude a tenderer from participating further in procurement. If a tenderer cannot answer ‘no’ to every question in this section it is very unlikely that that tenderer’s tender will be progressed, and the tenderer should contact the procurement representative detailed above for advice before completing this form.
Has your organisation or any directors or partner or any other person who has powers of representation, decision or control been convicted of any of the following offences?
(a) conspiracy within the meaning of section 1 or 1A of the Criminal Law Act 1977 or article 9 or 9A of the Criminal Attempts and Conspiracy (Northern Ireland) Order 1983 where that conspiracy relates to participation in a criminal organisation as defined in Article 2 of Council Framework Decision 2008/841/JHA
(b) corruption within the meaning of section 1(2) of the Public Bodies Corrupt Practices Act 1889 or section 1 of the Prevention of Corruption Act 1906; where the offence relates to active corruption
(c) the offence of bribery, where the offence relates to active corruption
(d) Bribery within the meaning of section 1 or 6 of the Bribery Act 2010
(e) fraud, where the offence relates to fraud affecting the financial interests of the European Communities as defined by Article 1 of the Convention relating to the protection of the financial interests of the European Union, within the meaning of:
(i) the offence of cheating the Revenue;
(ii) the offence of conspiracy to defraud;
(iii) fraud or theft within the meaning of the Theft Act 1968, The Theft Act (Northern Ireland) 1969, the Theft Act 1978 or the Theft (Northern Ireland) Order 1978
(iv) fraudulent trading within the meaning of section 458 of the Companies Act 1985, article 451 of the Companies (Northern Ireland) Order 1986 or section 993 of the Companies Act 2006;
(v) fraudulent evasion within the meaning of section 170 of the Customs and Excise Management Act 1979 or section 72 of the Value Added Tax Act 1994;
(vi) an offence in connection with taxation in the European Union within the meaning of section 71 of the Criminal Justice Act 1993; or
(vii) destroying, defacing or concealing of documents or procuring the execution of a valuable security within the meaning of section 20 of the Theft Act 1968 or section 19 of the Theft Act (Northern Ireland) 1969;
(viii) fraud within the meaning of section 2,3 or 4 of the Fraud Act 2006; or
(ix) making, adapting, supplying or offering to supply articles for use in frauds within the meaning of section 7 of the Fraud Act 2006
(f) money laundering within the meaning of section 340(11) of the Proceeds of Crime Act 2002;
(g) an offence in connection with the proceeds of criminal conduct within the meaning of section 93A, 93B or 93C of the Criminal Justice Act 1988 or article 45, 46 or 47 of the Proceeds of Crime (Northern Ireland) Order 1996; or
(h) an offence in connection with the proceeds of drug trafficking within the meaning of section 49, 50 or 51 of the Drug Trafficking Act 1994; or
(i) any other offence within the meaning of Article 45(1) of Directive 2004/18/EC as defined by the national law of any relevant State.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: (a) Appropriate statements from bankers;
(b) The submission of the firm’s balance sheets or extracts there from, where publication of a balance sheet is required under company law in the country in which the supplier is established;
(c) A statement of the firm’s overall turnover and its turnover in respect of the goods to which the contract relates for the previous three financial years The last three years audited accounts will be made available to the Authority if required.
Minimum level(s) of standards possibly required: If when reviewing the information provided Contract Authority considers that the tenderer does not have the capacity to deliver the Lot(s) bid for, the Contract Authority may decide at its absolute discretion, not to include the tender further in the exercise.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
The following questions are included in the ITT documents. For full information and weighting, you must refer to the ITT documents.
Track Record (for both Lots 1 and 2).
— Provide examples of a previous engagement of a similar scale and nature,
— Provide an example where peaks in demand have been managed, particularly in an engagement requiring similar security clearance requirements. To include reference details.
Minimum level(s) of standards possibly required:
Failure to respond positively to any questions marked ‘Mandatory’ or ‘Show Stopper’ may result in your tender being deemed non-compliant. The Contracting Authority reserves the right to discontinue the tenderer from further involvement in the competition.
All contractors personnel should be cleared to the Authority security clearance level of SC as a minimum and must be available to begin work with immediate effect following contract award.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: yes
Additional information about electronic auction: The Authority reserves the right to conduct an electronic auction.
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

110 – Home Office IT Test Design
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

2.1.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds
VI.3)Additional information

The PCoE uses an eSourcing toolkit to enable its sourcing activities to be conducted over the Internet. Any organisation intending to submit an expression of interest and thus obtain access to the Invitation to Tender documents must be registered as a supplier with the eSourcing Portal.
To register, visit the Portal’s Login Page at https://sourcing.homeoffice.gov.uk and complete the online registration form by clicking on the “Register Supplier Organisation” link in the top right-hand corner of the page.

The entire process should take no more than 10 minutes and need only be completed once. Passwords are issued via email, normally within 1 working day. Please contact ‘Professional Services’ for support in completing the online registration process; call +44 1633811600 or email cclpcoe@homeoffice.gsi.gov.uk.

Once registered (or if already registered), organisations intending to submit an expression of interest in order to access the ITT documentation must send an email to cclpcoe@homeoffice.gsi.gov.uk.

The email should be entitled ‘Provision of Implementation Support for the Home Office IT Test Design’ and contain the following details:
Your organisation’s name.
Your contact’s email address.
Your contact’s name and your contact’s telephone number.
Organisations who have complied with the foregoing will receive details of how to access the ITT. Please note that the deadline for receipt of tenders is 12:00:00 2nd January 2013.
Any ITT not submitted in the required form (or containing the requested information) may be rejected.
If, however, you believe that there are reasons as to why you would be unable to use the eSourcing service, please let us know by emailing cclpcoe@homeoffice.gsi.gov.uk and we will consider how best to overcome your difficulties.

The contract period shall be from 1.4.2013 up to and including 31.3.2015. The Authority reserves the right to extend the contract for a minimum of six months up to a maximum of 2 years.
This is a ‘Framework Contract’ and as such the Authority cannot guarantee specific level of spend. However, the estimated value of purchases for the entire (4 year) duration of the framework agreement is 46 000 000 GBP. This is based on an estimate of £23,000,000 for the first 2 years, and a further £23,000,00 should the possible extension period reach its maximum duration.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:14.11.2012