Homeless Support Services London

Support Services for the Single Homeless in the London Borough of Waltham Forest.

United Kingdom-London: Social work services

2016/S 056-094232

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

London Borough of Waltham Forest
Waltham Forest Town Hall, Forest Road
For the attention of: Mr Oliqur Chowdhury
E17 4JF London
UNITED KINGDOM
Telephone: +44 2084964645
E-mail: oliqur.chowdhury@walthamforest.gov.uk

Internet address(es):

General address of the contracting authority: http://www.walthamforest.gov.uk/

Address of the buyer profile: www.londontenders.org

Electronic access to information: www.londontenders.org

Electronic submission of tenders and requests to participate: www.londontenders.org

Further information can be obtained from: London Borough of Waltham Forest
Waltham Forest Town Hall, Forest Road
For the attention of: Mr Oliqur Chowdhury
E17 4JF London
UNITED KINGDOM
Telephone: +44 2084964645
E-mail: oliqur.chowdhury@walthamforest.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: London Borough of Waltham Forest
Waltham Forest Town Hall, Forest Road
For the attention of: Mr Oliqur Chowdhury
E17 4JF London
UNITED KINGDOM
Telephone: +44 2084964645
E-mail: oliqur.chowdhury@walthamforest.gov.uk

Tenders or requests to participate must be sent to: London Borough of Waltham Forest
Waltham Forest Town Hall, Forest Road
For the attention of: Mr Oliqur Chowdhury
E17 4JF London
UNITED KINGDOM
Telephone: +44 2084964645
E-mail: oliqur.chowdhury@walthamforest.gov.uk

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Support Services for the Single Homeless in the London Borough of Waltham Forest.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services

NUTS code UKI

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract

II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The London Borough of Waltham Forest wishes to commission a single provider or multiple providers who can deliver support services for the single homeless in the London Borough of Waltham Forest and invites bid submissions from suitable experienced organisations wishing to tender for the above opportunity.
Supports services for single homeless will be tendered in two lots:
Lot 1 — Homeless Support Services Hub Centre and Outreach
— The development and provision of a referral and assessment hub centre capable of providing multi agency services and interventions
— The service will provide short term interventions, advice and support both to enable homeless households to quickly find and establish themselves in their own accommodation and to prevent homelessness for vulnerable tenants faced with eviction
— A triage system will operate with access to long term support for people with more complex and long terms needs
— A key requirement of the service is the provision of more highly qualified support navigators who are able to offer effective housing and welfare rights advice as well as personalised outcome driven support, which will be a key feature of the performance framework linked to Payment by Result (PbR).
— The Outcome Performance and PbR Framework to be designed by the potential provider.
Lot 2 — Support Services to Homeless Young People.
— To provide an accommodation based support. The service will also be expected to provide an outreach service to young people who move on from the supported units or who are already living in their own accommodation but still need support.
— Support navigators that are flexible, passionate, highly experienced and qualified to offer consistent and effective information and advice across housing, welfare rights etc.
— Support navigators that are able to offer effective mentoring; who facilitate peer support but who also enable independence
— Small scale and safe accommodation based services with consistent on-site support that are homely but which enable young people to have their own space
— Support navigators demonstrating delivery against personal outcomes, improving well being
— Support pathways that support young people into their own homes and which are clear to young people
— Multi-disciplinary responses and skills aimed at people with more complex needs
— The Outcome Performance and PbR Framework to be designed by the potential provider.
Providers may wish to apply for 1 or both lots. The Contract will be for a 3-year period with the option to extend by a further year, subject to annual review.

II.1.6)Common procurement vocabulary (CPV)

85310000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

II.1.9)Information about variants

Variants will be accepted: no

II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The budget envelope allocated for Lot 1 (Homeless Support Services Hub Centre and Outreach) is a total of 1 700 000 GBP over 4 years and for Lot 2 (Support Services to Homeless Young People) is a total of 600 000 GBP over 4 years. Any submission where the Annual Contract Price exceeds the budget envelope shall result in that submission being excluded from the tender process.
Providers may wish to apply for 1 or both lots. The Contract will be for a 3-year period with the option to extend by a further year, subject to annual review.
Estimated value excluding VAT: 2 300 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: 1
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in days: 12 (from the award of the contract)

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Details in relation to financing conditions and payment arrangements will be set out in the contract documents.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Details provided in Invitation to Tender document.

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Details provided in Invitation to Tender document.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Please refer to Invitation to Tender document.
Minimum level(s) of standards possibly required: Please refer to Section 6 Minimum Standards document.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Please refer to Invitation to Tender document.
Minimum level(s) of standards possibly required:
Please refer to Section 6 Minimum Standards document.

III.2.4)Information about reserved contracts

III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no

IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no

IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

DN112568

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 18.4.2016 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

18.4.2016 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Date: 18.4.2016 – 12:00
Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

High Court of England and Wales
Royal Courts of Justice, The Strand
WC2A 2LL London
UNITED KINGDOM
E-mail: administrativecourtoffice.generaloffice@hmcts.x.gsi.gov.uk

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

17.3.2016