Housing Management System Tender

Housing Management System Tender

The scope of this contract, a fully integrated Housing Management System, will include services provided within the following areas: housing services, reactive repairs, void repairs, cyclical repairs, asset management, customer services, finance, business improvement, financial inclusion, housing support.

United Kingdom-Glasgow: Software package and information systems

2013/S 128-220347

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Queens Cross Housing Association Ltd
45 Firhill Road
Contact point(s): Asset Management
For the attention of: John Boyle
G20 7BE Glasgow
UNITED KINGDOM
Telephone: +44 1419453003

Internet address(es):

General address of the contracting authority: www.qcha.org.uk

Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11502

Further information can be obtained from: Public Contract Scotland Web Portal
Contact point(s): http://www.publiccontractsscotland.gov.uk
For the attention of: John Boyle
UNITED KINGDOM
Telephone: +44 1419453003
Internet address: http://www.publiccontractsscotland.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Public Contract Scotland Web Portal
Contact point(s): http://www.publiccontractsscotland.gov.uk
For the attention of: John Boyle
UNITED KINGDOM
Telephone: +44 1419453003
Internet address: http://www.publiccontractsscotland.gov.uk

Tenders or requests to participate must be sent to: Public Contract Scotland Web Portal
Contact point(s): http://www.publiccontractsscotland.gov.uk
For the attention of: John Boyle
UNITED KINGDOM
Telephone: +44 1419453003
Internet address: http://www.publiccontractsscotland.gov.uk

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Housing and community amenities
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Housing Management System.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Glasgow
NUTS code UKM34

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

The scope of this contract, a fully integrated Housing Management System, will include services provided within the following areas: housing services, reactive repairs, void repairs, cyclical repairs, asset management, customer services, finance, business improvement, financial inclusion, housing support, community development, governance, health and safety, office administration.
Note: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=269878

The awarding authority has indicated that it will accept electronic responses to this notice via a ‘Tender Submission Postbox’ facility. Further details of this facility are available at: http://www.publiccontractsscotland.gov.uk/PostBox/Postbox_Explain.aspx?ID=269878.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. The postbox closes precisely at the time stated.

II.1.6)Common procurement vocabulary (CPV)

48000000, 48100000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Estimated value excluding VAT: 230 000 GBP
II.2.2)Information about options

Options: yes
Description of these options: Full extension of support of software
Provisional timetable for recourse to these options:
in months: 54 (from the award of the contract)
II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: Range: between 1 and 5
II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Will be described fully in the ITT documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Consortium bids are allowed. Any consortium must accept Joint and Several liability.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to produce a certificate or declaration demonstrating that the candidate, their directors, or any other person who has powers of representation, decision or control of the candidate has not been convicted of conspiracy, corruption, bribery, or money laundering. Failure to provide such a declaration will result in the candidate being declared ineligible and they will not be selected to participate in this procurement process.
(2) All candidates will be required to produce a certificate or declaration demonstrating that they have not been convicted of a criminal offence relating to the conduct of their business or profession.
(3) All candidates will be required to produce a certificate or declaration demonstrating that they have not committed an act of grave misconduct in the course of their business or profession.
(4) Any candidate found to be guilty of serious misrepresentation in providing any information required, may be declared ineligible and not selected to continue with this procurement process.
(5) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of taxes under the law of any part of the United Kingdom or of the relevant State in which the economic operator is established.
All relevant criteria will be contained in the pre-selection questionnaire in the Pre-qualification document available for download from the www.publiccontractsscotland.gov.uk website.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to provide a reference from their bank.
(2) All candidates will be required to provide evidence of relevant professional risk indemnity insurance.
(3) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the candidate and the turnover in respect of the activities which are of a similar type to the subject matter of this notice.
(4) All candidates will be required to provide statements of accounts or extracts from those accounts relating to their business.
Further explanation will be given in the descriptive document that accompanies the PQQ, and which is available for download from the www.publiccontractsscotland.gov.uk website.

Minimum level(s) of standards possibly required: The PQQ Evaluation Model will show details of the overall minimum quality benchmark score that will be required for Candidates to be considered for the next stage, the Invitation to Tender. Further explanation will be given in the descriptive document that accompanies the PQQ, and which is available for download from the www.publiccontractsscotland.gov.uk website.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
(1) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services or carrying out the work or works under the contract;
(2) A statement of the principal goods sold or services provided by the supplier or the services provider in the past 3 years, detailing the dates on which the goods were sold or the services provided; the consideration received; the identity of the person to whom the goods were sold or the services were provided
(3) A check may be carried out by the contracting authority or by a competent official body of the State in which the candidate is established, to verify the technical capacity of the candidate; and if relevant, on the candidates study and research facilities and quality control measures;
(4) A statement of the candidate’s technical facilities; measures for ensuring quality; and their study and research facilities;
(5) A statement of the technicians or technical services available to the candidate to carry out the work under the contract; or be involved in the production of goods or the provision of services under the contract; particularly those responsible for quality control, whether or not they are independent of the candidate.
(6) A statement of the tools, plant or technical equipment available to the service provider or contractor for carrying out the contract.
All relevant criteria will be contained in the pre-selection questionnaire in the Pre-qualification document available for download from the www.publiccontractsscotland.gov.uk website.

Minimum level(s) of standards possibly required:
There will be a minimum overall quality threshold for the PQQ above which a Candidate must pass before being considered for selection to the ITT stage. This will be described in the PQQ questionnaire and descriptive document that are available for download from www.publiccontractsscotland.gov.uk

III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 5
Objective criteria for choosing the limited number of candidates: In accordance with Regulations 23-26 of the Public Contracts (Scotland) Regulations 2012. These criteria will be fully described and explained in the pre-selection and pre-qualification documentation, which will be available for download from www.publiccontractsscotland.gov.uk

IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

QCHA/2013/HMS
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 8.8.2013
IV.3.4)Time limit for receipt of tenders or requests to participate

8.8.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

3.9.2013
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information

All relevant criteria for selection will be contained in the pre-selection questionnaire in the Pre-qualification document available for download from the www.publiccontractsscotland.gov.uk website.

(SC Ref: 269878)

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Queens Cross Housing Assocaition Ltd
45 Firhill Rd
G20 7BE Glasgow
UNITED KINGDOM
E-mail: lmsmith@qcha.org.uk
Telephone: +44 1419453003
Internet address: www.qcha.org.uk
Fax: +44 1419452429

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Queen’s Cross Housing Association will incorporate a standstill period at the precise point when information on the award of the contract is communicated to tenderers. This period will be 10 days from the date upon which the Association notifies bidders of the award of the contract (if it uses electronic means), or 15 days (if it uses other means). This period allows unsuccessful bidders to consider the information provided by the Association before the contract is entered into. If an appeal regarding the award of the contract has not been successfully resolved, The Public Contract (Scotland) Regulations 2012 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the legislation to take action in the relevant Sheriff Court or the Court of Session. Any such action must generally be brought within 3 months (or within 30 days in the case of proceedings seeking an ineffectiveness order). Where a contract has not been entered into, or if it has been entered into and the proceedings are brought within 30 days of the date referred to above, the Court may order a setting aside of the award decision, or grant an ineffectiveness order, and order the Association to amend any document and may award damages (the purpose of the standstill period referred to in this paragraph is to allow parties to apply to the Courts to set aside the Contract Award decision before the Contract is entered into). If the contract has been entered into and proceedings are brought after 30 days of the date referred to above, the court may only award damages.The Association will also accept appeals in relation to the PQQ process, but these must be lodged within 5 working days from the outcome notification of the PQQ process.
VI.4.3)Service from which information about the lodging of appeals may be obtained

Queens Cross Housing Assocaition Ltd
45 Firhill Rd
G20 7BE Glasgow
UNITED KINGDOM
E-mail: lmsmith@qcha.org.uk
Telephone: +44 1419453003
Internet address: www.qcha.org.uk
Fax: +44 1419452429

VI.5)Date of dispatch of this notice:1.7.2013