HR Advisory Services

HR Advisory Services

United Utilities are looking for a provider that can deliver an integrated HR service that supports line managers in the fulfilment of their people management responsibilities.

UK-Warrington: Human resources management consultancy services

2013/S 117-200570

Contract notice – utilities

Services

Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

United Utilities Water Plc
Haweswater House, Lingley Mere Business Park, Lingley Green Avenue, Great Sankey
For the attention of: Stephanie Steens
WA5 3LP Warrington
UNITED KINGDOM
E-mail: stephanie.steens@uuplc.co.uk

Internet address(es):

General address of the contracting entity: http://corporate.unitedutilities.com

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Main activity

Water
I.3)Contract award on behalf of other contracting entities

The contracting entity is purchasing on behalf of other contracting entities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting entity:

HR Advisory Services.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: North West, England.
NUTS code UKD

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement

Framework agreement with a single operator
Duration of the framework agreement

Duration in years: 5
Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 1 250 000 GBP
Frequency and value of the contracts to be awarded: 3 Year Award Plus 2 Year Extension (1+1).

II.1.5)Short description of the contract or purchase(s):

United Utilities are looking for a provider that can deliver an integrated HR service that supports line managers in the fulfilment of their people management responsibilities. The service will deliver a combination of proactive and timely advice from HR experts, along with the use of an integrated IT configuration. The IT solution required a high functionality intranet, accessed seamlessly from the United Utilities intranet, through a secure log-in, with the ability to produce comprehensive Management Information reporting.
The service will be provided directly to line managers at every level of the organisation from team leader to directors, covering a 24 hours 7 day week operation.
An integrated HR advice service is required incorporating:
– relevant content for employee relations topics
– a telephone advice and coaching service on
employee relations topics
– a case management system
– MI reporting on all activities
– Training and Seminars
The provider will be required to supply all technology associated with the service and meet the following requirements
– Fully hosted solution
– Compatible with our existing HR, enterprise systems and intranet
– Comply with our Security Policies and Standards
II.1.6)Common procurement vocabulary (CPV)

79414000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Information about lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

United Utilities are looking for a provider that can deliver an integrated HR service that supports line managers in the fulfilment of their people management responsibilities. The service will deliver a combination of proactive and timely advice from HR experts, along with the use of an integrated IT configuration. The IT solution required a high functionality intranet, accessed seamlessly from the United Utilities intranet, through a secure log-in, with the ability to produce comprehensive Management Information reporting.
The service will be provided directly to line managers at every level of the organisation from team leader to directors, covering a 24 hours 7 day week operation.
An integrated HR advice service is required incorporating
– relevant content for employee relations topics
– a telephone advice and coaching service on
employee relations topics
– a case management system
– MI reporting on all activities
– Training and Seminars
The provider will be required to supply all technology associated with the service and meet the following requirements
– Fully hosted solution
– Compatible with our existing HR, enterprise systems and intranet
– Comply with our Security Policies and Standards
Estimated value excluding VAT: 1 250 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions:

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting entity:

PRO001271
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents

Time limit for receipt of requests for documents or for accessing documents: ..
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

15.7.2013
IV.3.5)Language(s) in which tenders or requests to participate may be drawn up
IV.3.6)Minimum time frame during which the tenderer must maintain the tender
IV.3.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds
VI.3)Additional information:

All expressions of interest to be received via the means detailed above. On expiry of the OJEU Notice, pre-qualification documents will be issued to all parties who have expressed an interest.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Precise information on deadline(s) for lodging appeals: UUW will incorporate a minimum of 10 (ten) calendar days standstill period at the point of the award of the contract.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:14.6.2013