ICT Goods and Services for Public Sector Bodies in London

ICT Goods and Services for Public Sector Bodies in London

The London Borough of Lewisham (Lewisham) is putting in place a Framework Agreement for the provision of educational ICT solutions and specialist ICT goods and services for public sector bodies and educational institutions within London.

United Kingdom-London: Computer equipment and supplies

2014/S 170-302023

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

London Borough of Lewisham
Procurement, 5th Floor, Laurence House, Catford
For the attention of: Mr Mike Lewis
SE6 4RU London
UNITED KINGDOM
Telephone: +44 2083146795
E-mail: mike.lewis@lewisham.gov.uk
Fax: +44 2083143092

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Lewisham ICT Framework for Education (LIFE 2014)

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Lewisham, as Contracting Authority for the framework wish to extend the opportunity for other educational institutions, local authorities and academy chains to make use of the framework. Eligibility for using the framework will be extended to other local authorities and educational institutions within the Greater London area with purchasing needs matching the specification of the services within the lots of this framework.

NUTS code UKI

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with several operators
Number of participants to the framework agreement envisaged: 160

Duration of the framework agreement

Duration in years: 4

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 40 000 000 and 60 000 000 GBP

II.1.5)Short description of the contract or purchase(s)

The London Borough of Lewisham (Lewisham) is putting in place a Framework Agreement for the provision of educational ICT solutions and specialist ICT goods and services for public sector bodies and educational institutions within London.
Lewisham has worked closely with schools within the borough to establish functional or output specifications across a number of lots that will cover the full range of ICT infrastructure services that may be required, including design, specification, hardware supply, integration, implementation, testing, training, support and maintenance.
The aim of this framework is to allow schools to act as “intelligent customers” and enable them to retain control and management of their own solutions, risks and budgets.
The framework will provide customers with a choice of preferred suppliers in each lot. While many customers may opt to manage different services from across the framework lots themselves, there is an opportunity to appoint one specific supplier to manage services from a number of lots on their behalf, if required. This may also be a service that is provided by a local authority or already established service provider partner.
The framework supports procurement for institutions at different stages of their ICT lifecycle and strategic ICT development including;
— construction and new build,
— refurbishment, extension and repurposing of current buildings,
— new ICT solutions,
— ICT solution replacement or refresh, and
— integration of new ICT solutions with existing ICT provision.
Suppliers who are awarded a place on the framework will be required to have in place maximum prices and mechanisms to benchmark the pricing offered through further competition on the framework. This is to ensure that customers using the framework can be confident that they will consistently receive Value for Money for services provided and product pricing where possible.
The catalogue of services available through the framework will allow customers to determine their own levels of risk by calling-off options within the framework that meet their particular needs, for example extended warranties on hardware, service level agreements (SLAs) for support of specific solutions, and SLAs for responding to and implementing fixes to problems, issues and ICT failures.
In this respect this framework differs from previous frameworks for ICT Managed Services in that it does not attempt to “gold plate” the standard services within the framework or transfer the maximum amount of risk to service providers. The model contracts for calling-off the framework do provide a high level of protection for both Customer and Provider in line with good practice within the sector.
Please also note that Lewisham Council has a committed spend over the Lots in this framework valued at GBP 1.6 m for 2 of it’s schools in the next 12 months

II.1.6)Common procurement vocabulary (CPV)

30200000503000005160000072600000324000003250000044320000480000004890000051300000642000007200000072500000,72700000728000007290000080500000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

There are 6 lots within the LIFE 2014 framework.
Lot 1 — Network server solutions and services.
Lot 2 — Active and passive network infrastructure solutions.
2a — Active network infrastructure solutions.
2b — Passive network infrastructure solutions.
2c — VoIP telephone solutions.
Lot 3 — Interactive classroom and AV solutions and services.
3a — Learning and teaching spaces.
3b — Immersive and performance spaces.
3c — External and mobile spaces.
3d — Digital signage.
Lot 4 — Hardware, devices and peripherals.
4a — servers and associated hardware.
4b — workstations and laptops.
4c — tablets and mobile devices.
4d — peripherals, printers and multi-functional devices.
Lot 5 — ICT support services.
Lot 6 — Training and consultancy for ICT related services and supplies.
6a — ICT installation, consultancy and training services.
6b — ICT Project management and procurement services.
6c — ICT related education training and change management services.
Estimated value excluding VAT: 50 000 000 GBP

II.2.2)Information about options

Options: no
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Lot 1 — Network server solutions and services

1)Short description

This lot concerns services for developing specifications and solution requirements as well as the implementation of the solutions to include:
— Network operating system deployment and configuration,
— Deployment and configuration of management and maintenance tools for devices and software,
— Internal ticket based help solution,
— Mobile device management and BYOD,
— Access control to data including encryption of sensitive data,
— Management of users’ roles and permissions,
— Management of printing, document scanning and reproduction,
— Usage monitoring and safeguarding solutions,
— MIS integration and interoperability,
— Single/simplified/unified sign on and identity management,
— Server virtualisation,
— Remote desktop services,
— Cloud services such as Office 365 and Google Apps for Education,
— Business continuity and disaster recovery solutions,
— Essential solution training for end user administrators.

2)Common procurement vocabulary (CPV)

51600000726000003240000072700000302000004800000048900000513000006420000072000000723000007250000072800000,7290000080500000

3)Quantity or scope

This lot concerns services for developing specifications and solution requirements as well as the implementation of the solutions to include:
— Network operating system deployment and configuration,
— Deployment and configuration of management and maintenance tools for devices and software,
— Internal ticket based help solution,
— Mobile device management and BYOD,
— Access control to data including encryption of sensitive data,
— Management of users’ roles and permissions,
— Management of printing, document scanning and reproduction,
— Usage monitoring and safeguarding solutions,
— MIS integration and interoperability,
— Single/simplified/unified sign on and identity management,
— Server virtualisation,
— Remote desktop services,
— Cloud services such as Office 365 and Google Apps for Education,
— Business continuity and disaster recovery solutions,
— Essential solution training for end user administrators.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 3 Lot title: Lot 2b — Passive network infrastructure solutions

1)Short description

Lot 2b concerns passive networking solutions to provide a cabled infrastructure to the industry standards expected by school Customers. The scope includes project planning, construction site work, installation of cabling, cabinets and panels and full testing and reporting.

2)Common procurement vocabulary (CPV)

30200000726000003240000032500000443200004800000048900000513000005160000064200000720000007232000072500000,7270000072800000

3)Quantity or scope

This lot covers the potential requirements of schools for the design, sourcing and implementation of networking infrastructure. This includes passive infrastructure where required. The lot includes options for managing the active network infrastructure – for example managing firewall configurations and wireless networking.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 2 Lot title: Lot 2a — Active networking solutions

1)Short description

Lot 2a is concerned with the provision of active network switches that provide a solution for both hardwired and wireless networking requirements. The scope includes surveys, installation and configuration of equipment including connectivity to existing infrastructure and devices.

2)Common procurement vocabulary (CPV)

30200000503000005160000072600000324000003250000044320000480000004890000051300000642000007200000072300000,725000007270000072800000

3)Quantity or scope

This lot covers the potential requirements of schools for the design, sourcing and implementation of networking infrastructure. This includes passive infrastructure where required. The lot includes options for managing the active network infrastructure – for example managing firewall configurations and wireless networking.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 5 Lot title: Lot 3a — Learning and teaching spaces

1)Short description

Lot 3a is concerned with the provision of classroom technology solutions to support interactive teaching and learning experiences. Included within the scope are large interactive displays, document cameras, alternative interaction devices such as slates and classroom audio equipment.

2)Common procurement vocabulary (CPV)

30200000503000005160000072600000324000003250000044320000480000004890000051300000642000007200000072500000,72700000728000007290000080500000

3)Quantity or scope

This lot includes the provision of interactive displays, classroom response systems, video recording and conferencing facilities, immersive classrooms, audio and visual systems, digital signage, etc. This includes, where required, the installation and integration of the equipment as part of the network infrastructure and school ICT solutions.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 6 Lot title: Lot 3b — Immersive and performance spaces

1)Short description

Lot 3b is concerned with the provision of immersive display and sensory solutions that can ‘wrap a learner’ into a virtual world and immerse them in an all-encompassing learning experience. The scope includes very large format displays, linked displays, video conferencing and video recording facilities, audio and visual control systems and lighting systems.

2)Common procurement vocabulary (CPV)

30200000503000005160000072600000324000003250000044320000480000004890000051300000642000007200000072500000,72700000728000007290000080500000

3)Quantity or scope

This lot includes the provision of interactive displays, classroom response systems, video recording and conferencing facilities, immersive classrooms, audio and visual systems, digital signage, etc. This includes, where required, the installation and integration of the equipment as part of the network infrastructure and school ICT solutions.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 7 Lot title: Lot 3c — External and mobile spaces

1)Short description

Lot 3c is concerned with mobile or portable large format interactive display and audio solutions that allow the school to conduct interactive lessons outside a typical classroom space.

2)Common procurement vocabulary (CPV)

30200000503000005160000072600000324000003250000044320000480000004890000051300000642000007200000072500000,72700000728000007290000080500000

3)Quantity or scope

This lot includes the provision of interactive displays, classroom response systems, video recording and conferencing facilities, immersive classrooms, audio and visual systems, digital signage, etc. This includes, where required, the installation and integration of the equipment as part of the network infrastructure and school ICT solutions.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 8 Lot title: Lot 3d — Digital signage

1)Short description

This lot includes the provision of interactive displays, classroom response systems, video recording and conferencing facilities, immersive classrooms, audio and visual systems, digital signage, etc. This includes, where required, the installation and integration of the equipment as part of the network infrastructure and school ICT solutions.

2)Common procurement vocabulary (CPV)

30200000503000005160000072600000324000003250000044320000480000004890000051300000642000007200000072500000,72700000728000007290000080500000

3)Quantity or scope

This lot includes the provision of interactive displays, classroom response systems, video recording and conferencing facilities, immersive classrooms, audio and visual systems, digital signage, etc. This includes, where required, the installation and integration of the equipment as part of the network infrastructure and school ICT solutions.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 9 Lot title: Lot 4a – Servers and associated hardware

1)Short description

Lot 4a includes within its scope freestanding and rack mounted servers with extended warranty options.

2)Common procurement vocabulary (CPV)

30200000503000005160000032500000

3)Quantity or scope

This lot is concerned with the supply of hardware devices and peripherals. The lot is divided into sub-lots to allow specialist providers for each sub-lot. It is anticipated that between 5 and 10 suppliers would be appointed on the framework for each sub-lot.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 10 Lot title: Lot 4b – Workstations and Laptops

1)Short description

Lot 4b includes network client devices in the form of desktop based workstations or laptops.

2)Common procurement vocabulary (CPV)

30200000503000005160000032500000

3)Quantity or scope

This lot is concerned with the supply of hardware devices and peripherals. The lot is further divided into sub-lots to allow specialist providers for each sub-lot. It is anticipated that between 5 and 10 suppliers would be appointed on the framework for each sub-lot.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 11 Lot title: Lot 4c —Tablets and Mobile devices

1)Short description

Lot 4c concerns personal (1:1) devices able to connect to the network to access learning resources and applications. The scope of this lot includes the network and/or device software that might be required to manage the devices and applications on the devices within an educational setting.

2)Common procurement vocabulary (CPV)

30200000503000005160000032500000

3)Quantity or scope

This lot is concerned with the supply of hardware devices and peripherals. The lot is further divided into sub-lots to allow specialist providers for each sub-lot. It is anticipated that between 5 and 10 suppliers would be appointed on the framework for each sub-lot.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 12 Lot title: Lot 4d — Peripherals, Printers and Multi-Functional devices

1)Short description

Lot 4d concerns the provision of print and scan multi-functional devices that are compatible with network managed printing systems and solutions.

2)Common procurement vocabulary (CPV)

30200000503000005160000032500000

3)Quantity or scope

This lot is concerned with the supply of hardware devices and peripherals. The lot is further divided into sub-lots to allow specialist providers for each sub-lot. It is anticipated that between 5 and 10 suppliers would be appointed on the framework for each sub-lot.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 13 Lot title: Lot 5 — ICT support services

1)Short description

This lot is aimed at providers of ICT support services for whole school solutions. The scope of these services will cover the same range of solutions and capabilities as those required in Lot 1.

2)Common procurement vocabulary (CPV)

50300000516000007260000048900000513000007200000072500000727000008050000072300000

3)Quantity or scope

This lot is aimed at providers of ICT support services for whole school solutions. The scope of these services will cover the same range of solutions and capabilities as those required in Lot 1. The specified period of the ICT support services within the framework will be for a 1 year support service which schools will be able to be extend by a further 3 years.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 14 Lot title: Lot 6a — ICT installation, consultancy and training services

1)Short description

Lot 6a includes all training and consultancy services directly related to the implementation and operation of specific ICT hardware, software and systems.

2)Common procurement vocabulary (CPV)

503000004890000051300000720000008050000051600000723000007250000072600000

3)Quantity or scope

This lot covers the provision of specialist ICT installation, consultancy, training, professional development, ICT related services such as project management, change management, ICT procurement and education improvement services. Services within the scope of this lot should add value to the Services and Goods supplied in lots 1 – 5.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 15 Lot title: Lot 6b — ICT Project management and procurement services

1)Short description

Lot 6b has within its scope consultancy services that support the procurement and management of general ICT solutions, hardware and software.

2)Common procurement vocabulary (CPV)

3020000050300000516000007260000032400000325000004890000051300000720000007250000080500000

3)Quantity or scope

This lot covers the provision of specialist ICT installation, consultancy, training, professional development, ICT related services such as project management, change management, ICT procurement and education improvement services. Services within the scope of this lot should add value to the Services and Goods supplied in lots 1 – 5.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 16 Lot title: Lot 6c — ICT related education training and change management services

1)Short description

Lot 6c has within its scope training and services that support the transformation of educational practice. For example training teachers how to improve outcomes through the use of ICT or supporting a school management team in developing and implementing a vision for the role of ICT.

2)Common procurement vocabulary (CPV)

5030000051600000726000003240000032500000489000005130000072000000725000008050000072300000

3)Quantity or scope

This lot covers the provision of specialist ICT installation, consultancy, training, professional development, ICT related services such as project management, change management, ICT procurement and education improvement services. Services within the scope of this lot should add value to the Services and Goods supplied in lots 1 – 5.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 4 Lot title: Lot 2c VoIP telephone Solutions

1)Short description

Lot 2c concerns the provision of a VoIP telephone solution to run over existing LAN infrastructure. The scope includes any additional hardware for PSTN/ISDN/LAN integration, handsets and softphone options

2)Common procurement vocabulary (CPV)

30200000503000005160000072600000324000003250000044320000480000004890000051300000642000007200000072500000,727000007280000072300000

3)Quantity or scope

This lot covers the potential requirements of schools for the design, sourcing and implementation of networking infrastructure. This includes passive infrastructure where required. The lot includes options for managing the active network infrastructure – for example managing firewall configurations and wireless networking.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Details to be provided in the Invitation to Tender’.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Details to be provided in the Invitation to Tender’.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Joint and several liability.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Details to be provided in the Invitation to Tender.
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Details are provided in the Pre Qualification Questionnaire.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Details are provided in the Pre Qualification Questionnaire.
Minimum level(s) of standards possibly required: Details are provided in the Pre Qualification Questionnaire.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Details are provided in the Pre Qualification Questionnaire.
Minimum level(s) of standards possibly required:
Details are provided in the Pre Qualification Questionnaire.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 13.10.2014 – 17:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

20.10.2014 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Date: 20.10.2014 – 12:00
Persons authorised to be present at the opening of tenders: yes
Additional information about authorised persons and opening procedure: Designated officers of the Council.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

How to register (free of charge).
Economic operators wishing to take part in this procurement will need to use our eTendering system, all you will need is a computer with an internet connection and a valid email address. In order to register please type or copy the following link into your computer’s browser:

https://www.londontenders.org/procontract/supplier.nsf/frm_supplier_registration_wizard_introduction?openform

and follow the instructions provided to register. Once you have accessed the Pro Contract Opportunities Portal you will be able to access Supplier Guides to help you through the registration process.
Benefits of Registering
— It is free and easy to use,
— It can be accessed 24 hours a day 7 days a week,
— You can be notified when new opportunities arise,
— Communications are tracked in a clear and legally binding audit trail,
— You will receive email reminders of important deadlines in the tender process,
— It is more environmentally friendly than traditional tendering processes,
— It reduces printing and postage costs,
— You will receive automatic confirmation of receipt of your response.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

3.9.2014