ICT Informatics Services 2

ICT Informatics Services 2

Information technology services. Information systems or technology strategic review and planning services.

UK-Liverpool: information technology services

2012/S 41-067077

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Alder Hey Children’s NHS Foundation Trust
Eaton Road, West Derby
For the attention of: Steve Begley
L12 2AP Liverpool
Telephone: +44 1512525685
E-mail: steve.begley@alderhey.nhs.uk
Fax: +44 1512525610

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority
I.3)Main activity

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Liverpool Women’s NHS Foundation Trust
Crown Street
L8 7SS Liverpool

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

ICT Informatics Services 2.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 25: Health and social services

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

Information technology services. Information systems or technology strategic review and planning services. Alder Hey Children’s NHS Foundation Trust (AHFT) and The Liverpool Women’s NHS Foundation Trust (LWFT) have developed a significant reliance upon ICT / Informatics for the provision of technical services, and both clinical and support systems. With the current economic challenges AHFT and LWFT are looking to deliver efficient, cost-effective, transformational ICT / Informatics services to their respective organisations to support clinically excellent patient care, and provide innovative technology for the new Children’s Health Park build for 2014. Both AHFT and LWFT have a combined staff total of over 4 000 with 30 staff dedicated to ICT / Informatics. Both AHFT and LWFT recognise they need to improve the speed at which they can access new innovations, capabilities and technologies, while at the same time increasing ICT / Informatics flexibility and scalability. Key drivers behind the decision to look for alternative ways to deliver a transformational ICT / Informatics services to both organisations include reducing and controlling risk, continuing to reduce the overall cost of ICT / Informatics and ensuring best value for public money.
The Trusts are looking to enter into a contract with a single provider for ICT / Informatics Services. This requirement will cover the following:
— 24 hour service desk including all technical, hardware, software, non-clinical and clinical systems support (level 1, 2 and 3) to ITIL standards,
— unified communications to include telephony, paging, bleeps and mobiles,
— networking (LAN, WLAN); including firewalls, remote access VPN, web-filtering,
— server / storage / backup / archive repair; engineering, support and installation to cover the entire enterprise infrastructure and data centre services,
— desktop, handheld, mobile, tablet and laptop repair, engineering, support and installation,
— all non-clinical and clinical software application support and maintenance as well as clinical and non-clinical contract management on the trust’s behalf,
— informatics (clinical systems to include document management systems and electronic patient record),
— training (clinical and non-clinical systems),
— ISO 9001, ISO27001, ISO14001 and BS25999 rated standards,
— decommissioning of systems, software and hardware.
The Trusts require the winning provider to deliver ICT / Informatics Services using best practise and to add value. The provider will also be expected to undertake transformational projects within each of the areas to increase the value for money the Trusts derive from their investment in IT. The Trusts expect the contract to be for 7 years (+ 3 year optional extension). The Trusts reserves the right to award a contract for all or part of the services listed above. The Trusts has formed the view that TUPE may apply to this contract. for the avoidance of any doubt, it is intended that this procurement process is being led by AHFT for and on behalf of itself and LWFT. However, each of the Trusts will enter into separate contracts with the selected provider. It is the intention of the Trusts to appoint a single contractor (or consortium arrangement, as appropriate int ehe circumstances) to both contracts.
A PQQ will be used and this will be sent to all companies who express an interest. For the avoidance of doubt III.2 Conditions for Participation and the NHS Supplier Information Database (SID), will not be considered in relation to the evaluation of the Expression of Interests.
II.1.6)Common procurement vocabulary (CPV)

72222300, 72222000

II.1.7)Information about Government Procurement Agreement (GPA)
II.1.9)Information about variants
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Alder Hey contract is circa 2 500 000 GBP per year. Liverpool Women’s contract is circa 2 000 000 GBP per year.
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 120 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Tenderers are to specify how any consortia bid is made up and all parties involved should be named.
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

competitive dialogue
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 4
IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated yes
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

28.3.2012 – 23:59
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information

GO Reference: GO-2012227-PRO-3742113.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:27.2.2012