ICT Infrastructure Solution Tender

ICT Infrastructure Solution Tender

The provision of an ICT Infrastructure Solution that replaces their current Server, SAN, Core and Edge Network.

United Kingdom-Stafford: Information systems and servers

2015/S 100-182876

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Stafford and Rural Homes
The Rurals, 1 Parker Court, Staffordshire Technology Park, Beaconsfield
For the attention of: Chris Shaw
ST18 0WP Stafford
E-mail: chris.shaw@shawc.co.uk

Internet address(es):

General address of the contracting authority: www.sarh.co.uk

Address of the buyer profile: www.shawc.co.uk

Electronic access to information: https://www.delta-esourcing.com/respond/8GBDPU87H4

Electronic submission of tenders and requests to participate: https://www.delta-esourcing.com/respond/8GBDPU87H4

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Housing and community amenities

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

ICT Infrastructure Solution.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 7: Computer and related services

NUTS code UKG24

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Information systems and servers. Hardware disaster-recovery consultancy services. Local area network. Computer-related services. The provision of an ICT Infrastructure Solution that replaces their current Server, SAN, Core and Edge Network, that provides Business Continuity and Disaster Recovery that is location resilient.

II.1.6)Common procurement vocabulary (CPV)

48800000, 72120000, 32410000, 72500000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

SARH envisages that the project will be split into two phases, the key objectives of the project are detailed below.
Phase 1
— To transition SARH’s current Server & SAN environment to either a new Server & SAN solution that is installed in SARH’s Data Centre or provided as an IaaS solution.
— To provide a resilient Server & SAN environment that is located in one of SARH’s other offices or delivered as part of an IaaS Solution that provides full Business Continuity and Disaster Recovery.
— To provide a backup solution for the proposed solution.
— To upgrade the Core and Edge LAN switches.
— To upgrade the 2010 Exchange environment to either a resilient on premise solution or SaaS solution.
— To provide an ICT Infrastructure solution that enables SARH’s IT team to monitor and manage the availability and health of the ICT Infrastructure solution
— To provide full documentation of the delivered solution.
— To provide full training to the in-house IT team on the delivered solution.
— To project manage in full the delivery of the proposed solution.
— To provide on-going 3rd party support for the delivered solution between the core hours of 8am to 6pm Monday to Friday.
Phase 2
— To upgrade Citrix to the latest version or replace Citrix with a comparable solution and provide support for the implemented solution.
Optional Solution Components
— To provide a replacement firewall solution.
II.2.2)Information about options
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Starting 22.9.2015. Completion 31.12.2019

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Dependent on the suppliers status, a performance bond or guarantee may be required.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

An agreement as to how the project is funded will be covered as part of the contract negotiations with the preferred supplier. Any payment made to the supplier will be in pounds sterling and will be normally made by electronic funds transfer.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

SARH’s specific requirements are yet to be determined; however it does require that the contract awarded be entered into by a single legal entity on the part of the successful supplier(s). Any legal entity which has a group of entities will be required to provide an undertaking to be jointly and severally responsible for the due performance of the project.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: The contract will be for up to 51 months. 3 months for transition from the current environment to the new solution.
The costs of responding to the tender will be borne by the respondent and SARH will not be liable for the suppliers costs.
SARH are not bound to accept any or all of the suppliers response.
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Evaluated as part of the PQQ.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Evaluated as part of the PQQ.
Minimum level(s) of standards possibly required: The supplier needs to have a minimum turnover of 2 times the expected contract value which is estimated to be 350 000 GBP over 4 years.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Evaluated as part of the PQQ.
Minimum level(s) of standards possibly required:
Evaluated as part of the PQQ.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure


IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5: and maximum number 10
Objective criteria for choosing the limited number of candidates: Using the pre-qualification questionnaire suppliers will be short listed based on the analysis performed in the financial, legal, and technical areas. Some questions contained within the PQQ may require a ‘Yes’ or ‘No’ response. These questions are known as gateways and are fundamental requirements of the contract. If any of these questions are answered ‘No’, SARH may reject your submission in full, ceasing to evaluate the
remainder of the questions. Other questions are weighted based upon there order of importance. The members of the panel will each score the submissions against all of the award criteria. The panel will meet to discuss their individual scores and arrive at a consensus team score. Incomplete responses will reduce the suppliers chance of being short listed and in some cases will exclude the supplier.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:


IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

29.6.2015 – 17:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates


IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

VI.3)Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
For more information about this opportunity, please visit the Delta eSourcing portal at:


To respond to this opportunity, please click here:


GO Reference: GO-2015522-PRO-6622818.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice: