ICT managed service contract

ICT managed service contract

Managed service contract for supply and support of ICT (information and communications technology) for Education Resources and some services within South Lanarkshire Leisure and Culture Trust.

UK-Hamilton: information technology services

2012/S 28-045562

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

South Lanarkshire Council
Council Headquarters, Almada Street
Contact point(s): Procurement Service
For the attention of: David Anderson
ML3 0AA Hamilton
Telephone: +44 1698454967
E-mail: David.Anderson3@southlanarkshire.gov.uk
Fax: +44 1698454773

Internet address(es):

General address of the contracting authority: www.southlanarkshire.gov.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

South Lanarkshire Leisure and Culture Trust
North Stand, Cadzow Avenue
ML3 0LX Hamilton

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

South Lanarkshire Council education resources’ ICT managed service contract.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 7: Computer and related services
NUTS code UKM38

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

Information technology services. Computer support and consultancy services. Computer network services. Managed service contract for supply and support of ICT (information and communications technology) for Education Resources and some services within South Lanarkshire Leisure and Culture Trust from 1.10.2013.
II.1.6)Common procurement vocabulary (CPV)

72222300, 72600000, 72700000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

This contract is divided into lots: no
II.1.9)Information about variants
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Supply of ICT (information and communications technology) equipment and services to include: education WAN (wide area network) covering all South Lanarkshire Council Education establishments and to include some establishments under the authority of the South Lanarkshire Leisure and Culture Trust (the Trust), LANs (local area networks), Managed WLANs (Wireless LANs), hardware (PCs, printers, other peripherals), software and appropriate training;
Full ICT managed service for South Lanarkshire Council Education and the Trust establishments to include support for 17 secondary schools, 124 primary schools including 57 nursery classes, 8 additional support needs (ASN) schools, 14 standalone early years establishments, ASN bases, 10 youth facilities and 25 public libraries and other Council establishments as required, encompassing local, wide area and wireless networks, hardware, software, peripherals and, where appropriate, training.
The Council is seeking a clear and innovative approach to this tender and one which will offer a robust and flexible solution, taking into account the existing infrastructure and systems in place (“the Legacy Environment”), and one which will demonstrate value for money.
The contract will be for an initial term of seven years with options for review, and an option for a five year extension, subject to satisfactory performance and funding.
It is anticipated that this Contract will be worth in the region of 40 000 000 GBP over the initial 7 years. This estimate does not include the value of the optional 5 year extension.
Estimated value excluding VAT: 40 000 000 GBP
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 84 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

As detailed in the contract documentation.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

As detailed in the contract documentation.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

As detailed in the contract documentation.
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 6
Objective criteria for choosing the limited number of candidates: It is intended that the six highest scoring applications assessed and scored in accordance with the evaluation scoring criteria detailed within the PQQ will be invited to proceed to submit formal tenders. However, the Council reserves the right to proceed with less than the 6 highest scoring applications.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2011/S 220-358051 of 16.11.2011

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

19.3.2012 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
Suppliers must read through this set of instructions and follow the process to respond to this opportunity.
The information and/or documents for this opportunity are available on https://www.delta-esourcing.com/delta from 10 am on 9.2.2012. You must register on this site to respond, if you are already registered you will not need to register again, simply use your existing username and password. Please note there is a password reminder link on the homepage.

Suppliers must log in, go to your Response Manager and add the following Access Code: MWY2GQB289. Please ensure you follow any instruction provided to you here.
The deadline for submitting your response(s) is 19.3.2012 (12:00). Please ensure that you allow yourself plenty of time when responding to this invite prior to the closing date and time, especially if you have been asked to upload documents.
If you experience any technical difficulties please contact the Delta eSourcing Helpdesk on call +44 8452707050 or e-mail helpdesk@delta-esourcing.com. GO Reference: GO-201228-PRO-3703873.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

South Lanarkshire Council
Council Headquarters, Almada Street
ML3 0AA Hamilton
E-mail: customer.services@southlanarkshire.gov.uk
Telephone: +44 1698454444
Internet address: www.southlanarkshire.gov.uk

Body responsible for mediation procedures

South Lanarkshire Council
Council Headquarters, Almada Street
ML3 0AA Hamilton
E-mail: customer.services@southlanarkshire.gov.uk
Telephone: +44 1698454793
Internet address: www.southlanarkshire.gov.uk

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:8.2.2012