ICT Managed Service Tender – County Durham

ICT Managed Service Tender – County Durham

The provision of ICT Managed Services and a fully managed and maintained Resilient Hosted Hybrid Solution which includes Disaster Recovery.

ICT Managed Service

Contract summary

Industry

  • IT services: consulting, software development, Internet and support – 72000000

Location of contract

North East

Value of contract

£900,000 to £1,300,000

Procurement reference

20210412170036-33150

Published date

12 April 2021

Closing date

13 May 2021

Closing time

12pm

Contract start date

1 September 2021

Contract end date

31 August 2026

Contract type

Service contract

Procedure type

Restricted procedure

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

 

Description

The provision of ICT Managed Services and a fully managed and maintained Resilient Hosted Hybrid Solution which includes Disaster Recovery. This will include replacing current local infrastructure and migration services to a fully managed and maintained hosted environment, providing resilience which guarantees business continuity by providing disaster recovery replication service via a public cloud, resourcing and managing a 24/7/365 ICT Service Provision which includes a minimum provision of dedicated onsite personnel, a service desk, end user, application and server support, hardware maintenance, service level management, proactive maintenance and security management.
Tenders are invited with values of below £260,000 per annum.

 

How to apply

 

Follow the instructions given in the description or the more information section.

 

About the buyer

 

Contact name

Tracy Ridley

Address

Service HQ, Belmont Business Park,
Durham
DH1 1TW
ENG

Telephone

+44 1913755579

Email

tridley@ddfire.gov.uk