ICT Managed Service Tender Glasgow

ICT Managed Service Tender Glasgow

PHA needs a reliable, resilient and performing IT infrastructure to help support its strategic development over the next three years.

United Kingdom-Glasgow: Information technology services

2017/S 059-109786

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Partick Housing Association Ltd
10 Mansfield Street
G11 5QP
United Kingdom
Telephone: +44 1413573773
E-mail: elewty@partickha.org.uk
NUTS code: UKM34
I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: www.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.publiccontractsscotland.gov.uk

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Housing and community amenities

Section II: Object

II.1)Scope of the procurement


Partick Housing Association ICT Managed Service.

Reference number: ESP 3952

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

PHA needs a reliable, resilient and performing IT infrastructure to help support its strategic development over the next three years and to support their day to day business operations. The key outputs required will be:

— Fully hosted service preferred but co-located will be considered.

— Replacement of all current virtualised servers to a new virtualised platform and upgrading operating systems where appropriate.

— Reliable and resilient hosted service for delivering IT infrastructure including DR and business continuity services for all components of the infrastructure.

— Support service agreement for IT infrastructure.

— Fully scoped project delivery plan including testing.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKM34

II.2.4)Description of the procurement:

ICT Infrastructure and Support Services.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

Option to extend the contract for a further 2 years on a year by year basis.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

III.1.1 of the notice is not applicable to this procurement exercise.

III.1.2)Economic and financial standing

List and brief description of selection criteria:

Please refer to these statements when completing section 4B of the ESPD (Scotland).

Question Reference 4B1.1: Bidders will require to have a general yearly turnover of 120 000 GBP for the last 3 years in the business area covered by the Contract. As evidence, Partick Housing Association may ask for annual accounts for the bidder.

Question 4B.3: Where turnover information is not available for the period requested, the bidder will be required to state the date which they were set up/started trading.

Question 4B.4: Bidders will be required to state the value(s) for the following financial ratio(s) from their most recent set of accounts:

Ratio 1 the Acid Test: (Current Assets-Stock)/Current Liabilities: A company with an Acid Test Ratio of less than 1 cannot currently pay back its current liabilities. Therefore to pass the Acid Test Ration question the bidders must have a score greater than 1.

Ratio 2 Return on Capital Employed % — Profit/Capital/Employed. Return on capital employed or ROCE is used to prove the value the business gains from its assets and liabilities. To pass the question the Association requires the bidder to score a positive figure/percentage.

Ratio 3 Current Ratio — Current Assets/Liabilities. The current ratio is a liquidity ratio that measures a company’s ability to pay short-term obligations. To pass this question the Association requires the bidder to achieve a score of greater than 1.

The Association will consider a Pass in any 2 of the 3 ratios as an overall Pass for this part of the assessment.

Question Reference 4B.5.1: It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:

Employers (Compulsory) Liability Insurance — 5 000 000 GBP

Public Liability Insurance = 5 000 000 GBP

Professional Indemnity Insurance — 1 000 000 GBP.

Minimum level(s) of standards possibly required:

Refer to information provided above at Section III.1.2.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the works as described in Part II.1.4 of the Contract Notice.

Unsatisfactory experience will result in a fail and exclusion form the tender process.

In response to Question 4C1.2 bidders will be required to provide no more than 3 examples of a similar scope, size and nature, within the last three years that demonstrate that they have the relevant experience to deliver the works.

The projects must therefore be predominately works in ICT Infrastructure and Support Services. Examples must be taken from contracts where the Bidder was working as the Main Contractor. The Contracts put forward as evidence for this must have been on-going for at least 12 months and the Bidder must be able to provide evidence of this.

In response to 4D.1 — Quality Assurance Scheme and Environmental Management Standards — The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN IS0 9001 (or equivalent),

Alternatively in response to 4D.1.1. bidders will be required to provide their alternative proof of quality compliance by providing a statement setting out their Quality Management procedures providing proof that these are being implemented

Unsatisfactory response to Section D will result in a failure score and removal from the selection procedure.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

The Tenderer will be expected to provide the full provision within this contract using only directly employed personnel.

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 21/04/2017
Local time: 14:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 21/04/2017
Local time: 14:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Note: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=488355.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(SC Ref:488355)

Download the ESPD document here: http://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=488355

VI.4)Procedures for review

VI.4.1)Review body

Partick Housing Association Ltd.
10 Mansfield Street
G11 5QP
United Kingdom
Telephone: +44 1413573773Internet address:http://www.partickha.org.uk
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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