ICT Managed Service Tender London 2019
The school requires an ITIL or equivalent based ICT Managed Service.
United Kingdom-London: IT services: consulting, software development, Internet and support
Section I: Contracting authority
I.1)Name and addresses
Postal address: Sutherland Grove
NUTS code: UKI34
Postal code: SW18 5JR
Country: United Kingdom
Contact person: Lorraine Ashover
Telephone: +44 1256467107
I.4)Type of the contracting authority
Section II: Object
Saint Cecilia’s Church of England School — ICT Managed Service
II.1.2)Main CPV code
II.1.3)Type of contract
This is the ICT Managed Service tender for Saint Cecilia’s Church of England School. The School requires a Contractor to undertake the ICT Managed Service in accordance with good practice so as to provide a high service standard throughout the School for the benefit of School staff and pupils, the local community and any visitors to the site. Complete information regarding the service requirement at the school can be found via the tender documentation, specifically at Appendix 7.1 — Statement of Requirements. All key milestones are also detailed in the documentation.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
Sutherland Grove, London, SW18 5JR.
II.2.4)Description of the procurement:
This is the tender process for the ICT Managed Service tender for Saint Cecilia’s Church of England School. The school requires an ITIL or equivalent (e.g. FITS) based ICT Managed Service encompassing the following core functions:
— strategic management and planning,
— programme and project management,
— project development works,
— contract and relationship management,
— network and infrastructure management,
— network administration,
— security management,
— provision of service desk,
— provision of on site staffing,
— desktop support and maintenance,
— problem resolution,
— hardware fix (in conjunction with manufacturer warranty, etc.).
This includes support of all legacy equipment:
— software installation, configuration and management,
— change management and implementation,
— disaster recovery TUPE is expected to apply and the relevant information is included in the tender documentation.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
The contract will be awarded for an initial period of 2 years with 3 possible extensions of 12 months meaning a maximum contract length of 5 years.
II.2.9)Information about the limits on the number of candidates to be invited
A maximum of 5 suppliers will be taken forward to the invitation to tender stage of the process. Where less than 5 suppliers meet the minimum standards, only those that meet the minimum standards will be taken through to the invitation to tender stage. Where more than 5 suppliers meet the minimum standard, those suppliers with the highest scores will proceed to the invitation to tender stage.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Section VI: Complementary information
VI.1)Information about recurrence
This is a best estimate of the date, time and location based on what is known at the time of dispatch of this notice.
Town: Please refer to Section V1.4.3)
Country: United Kingdom
Saint Cecilia’s Church of England School will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
VI.5)Date of dispatch of this notice: