ICT Managed Service Tender London 2019

ICT Managed Service Tender London 2019

The school requires an ITIL or equivalent based ICT Managed Service.

United Kingdom-London: IT services: consulting, software development, Internet and support

2019/S 206-502298

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Saint Cecilia’s Church of England School
Postal address: Sutherland Grove
Town: London
NUTS code: UKI34
Postal code: SW18 5JR
Country: United Kingdom
Contact person: Lorraine Ashover
E-mail: tenders@minervapcs.com
Telephone: +44 1256467107
Internet address(es):Main address: https://www.stceciliaslondon.com/

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: https://in-tendhost.co.uk/minervapcs/aspx/Home
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://in-tendhost.co.uk/minervapcs/aspx/Home
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Other type: Education institute

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


Saint Cecilia’s Church of England School — ICT Managed Service

Reference number: MPN-10124

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

This is the ICT Managed Service tender for Saint Cecilia’s Church of England School. The School requires a Contractor to undertake the ICT Managed Service in accordance with good practice so as to provide a high service standard throughout the School for the benefit of School staff and pupils, the local community and any visitors to the site. Complete information regarding the service requirement at the school can be found via the tender documentation, specifically at Appendix 7.1 — Statement of Requirements. All key milestones are also detailed in the documentation.

II.1.5)Estimated total value

Value excluding VAT: 265 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKI34
Main site or place of performance:

Sutherland Grove, London, SW18 5JR.

II.2.4)Description of the procurement:

This is the tender process for the ICT Managed Service tender for Saint Cecilia’s Church of England School. The school requires an ITIL or equivalent (e.g. FITS) based ICT Managed Service encompassing the following core functions:

— strategic management and planning,

— programme and project management,

— project development works,

— contract and relationship management,

— network and infrastructure management,

— network administration,

— security management,

— provision of service desk,

— provision of on site staffing,

— desktop support and maintenance,

— problem resolution,

— hardware fix (in conjunction with manufacturer warranty, etc.).

This includes support of all legacy equipment:

— software installation, configuration and management,

— change management and implementation,

— disaster recovery TUPE is expected to apply and the relevant information is included in the tender documentation.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 265 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

The contract will be awarded for an initial period of 2 years with 3 possible extensions of 12 months meaning a maximum contract length of 5 years.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:

A maximum of 5 suppliers will be taken forward to the invitation to tender stage of the process. Where less than 5 suppliers meet the minimum standards, only those that meet the minimum standards will be taken through to the invitation to tender stage. Where more than 5 suppliers meet the minimum standard, those suppliers with the highest scores will proceed to the invitation to tender stage.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 22/11/2019
Local time: 17:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 02/01/2020

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

This is a best estimate of the date, time and location based on what is known at the time of dispatch of this notice.

VI.4)Procedures for review

VI.4.1)Review body

Official name: Please refer to Section V1.4.3)
Town: Please refer to Section V1.4.3)
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

Saint Cecilia’s Church of England School will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: