ICT Partner
North East Lincolnshire Council is seeking an ICT Transformation Support Partner to assist its in-house teams in the delivery of ICT Strategic Design and Governance transformation projects.
UK-Grimsby: IT services: consulting, software development, Internet and support
2013/S 064-107797
Contract notice
Services
Directive 2004/18/EC
Section I: Contracting authority
North East Lincolnshire Borough Council
Municipal Offices, Town Hall Square
Contact point(s): https://www.yortender.co.uk/ (YORE-962EJU)
For the attention of: Lin Sadler
DN31 1HU Grimsby
UNITED KINGDOM
E-mail: lin.sadler@nelincs.gov.uk
Internet address(es):
General address of the contracting authority: www.nelincs.gov.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Public order and safety
Environment
Economic and financial affairs
Health
Housing and community amenities
Social protection
Recreation, culture and religion
Education
Section II: Object of the contract
NUTS code UKE13
In recent months, ICT has taken the first steps in an ambitious project to become a strategic enabler and facilitator for the Council by developing a new ICT Strategy (ICT Strategic Definition) to enable the implementation of a series of business cases; collectively providing the step change needed to guide the technology evolution of the Council for the future.
The Council proposes to adopt a Strategic Design and Governance approach to further the development of ICT and to assist the Council to achieve its objectives. The ICT Strategic Definition and the Strategic Design and Governance together provide the foundation for the future delivery of IT across the Council.
Fundamentally, the Strategic Design and Governance will give the Council good technology governance and a framework for making the right strategic decisions going forward.
The ICT Transformation Support Partner will provide technical consultancy and business advice, identify the most appropriate solutions, and provide project assurance. It is expected that the ICT Transformation Partner will bring expertise and knowledge to help shape internal strategy and recommend “best in class” solutions.
The ICT Transformation Support Partner must be able to provide support for the full duration of the project in an advisory capacity (Phase 1 Analysis and Strategy, and Phase 2 Delivery). This will preclude the ICT Transformation Support Partner from participation in the supply of any technology and tools in Phase 2 Delivery to avoid a conflict of interest i.e. avoid a situation where the ICT Transformation Support Partner is developing solutions (and has a potential vested interest in a particular technology), and subsequently bidding in a competitive procurement exercise.
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In recent months, ICT has taken the first steps in an ambitious project to become a strategic enabler and facilitator for the Council by developing a new ICT Strategy (ICT Strategic Definition) to enable the implementation of a series of business cases; collectively providing the step change needed to guide the technology evolution of the Council for the future.
The Council has previously adopted a system driven approach to IT development. The Council tends to have incomplete and fragmented information and intelligence. It also has limited transactional web capability.
The Council’s new approach is to start from ‘what we want to achieve as an organisation’ and not ‘what systems we need to buy’.
The Council proposes to adopt a Strategic Design and Governance approach to further the development of ICT and to assist the Council to achieve its objectives. The ICT Strategic Definition and the Strategic Design and Governance project will together provide the foundation for the future delivery of IT across the Council.
Fundamentally, the Strategic Design and Governance project will give the Council good technology governance and a framework for making the right strategic decisions going forward. The Council will establish principles and standards for how new technologies should fit into the overall ICT estate and put in place directions for projects and procurements that ensure alignment between the various initiatives that will be implemented.
This will include massively improving the value the council can extract from its information and documents. Using fewer, better systems and having these become available for agile, mobile, and flexible working. Causing less disruption when implementing new requirements and doing so faster. Improving compliance and making it seamless, and enabling council wide co-ordination and information sharing both in terms of day to day operations and strategic resource planning.
This will be done through a series of six projects:
— Infrastructure and Delivery Models (DF1);
— ICT Governance (DF2);
— Customer Focused ICT (DF3);
— Intelligent Information (DF4);
— Value from Documents (DF5);
— Mobile and Remote Solutions (DF6).
Projects DF1 and DF2 are internal facing and will be viewed as a whole, with a series of individual milestones determined within the project.
There will be two phases for DF3 – DF6
— Phase 1 Analysis and Strategy,
— Phase 2 Delivery.
In Phase 1 Analysis and Strategy it is expected that the ICT Transformation Support Partner will bring expertise and knowledge to help shape internal discussions and recommend “best in class” solutions.
Phase 2 Delivery may include other procurement activities for technology, tools and solutions. This may include consultancy etc specific to the tool selected, not delivered via the ICT Transformation Support Partner. It is expected that the ICT Delivery Partner will continue to be engaged throughout the Delivery phase however, to co-ordinate and provide strategic guidance, cohesion and co-ordination across the activities and projects overall. The procurement of technology will be undertaken separately.
The approach involves engaging a single ICT Transformation Support Partner to work across all projects with involvement for the full duration of both phases.
The ICT Transformation Support Partner must be able to provide support for the full duration of the project (both phases) in an advisory capacity. This will preclude the ICT Transformation Support Partner from participation in the supply of any technology and tools to avoid a conflict of interests i.e. avoid a situation where the ICT Transformation Support Partner is developing solutions (and has a potential vested interest in a particular technology), and subsequently bidding in a competitive procurement exercise.
It is anticipated that the contract will be in place for a maximum 36 months (initial term 12 months with options for two times 12 month extensions).
The council does not offer any guarantee of volumes of work to be carried out under the contract.
Estimated value excluding VAT:
Range: between 250 000,00 and 400 000,00 EUR
Description of these options: Contract is initially for 12 months with option to extend for 2 additional 12 month periods (maximum 36 months)
Section III: Legal, economic, financial and technical information
Refer to documentation available, see details in Contact Point.
Section IV: Procedure
Objective criteria for choosing the limited number of candidates: As stated in the pre-qualification questionnaire.
https://www.yortender.co.uk/ (YORE-962EJU).
Section VI: Complementary information
VI.5)Date of dispatch of this notice:28.3.2013
Requirement: ICT Partner