ICT Service Desk Support

ICT Service Desk Support

The Equality and Human Rights Commission wishes to contract with a service provider to provide ICT Service Desk support in line with its requirements up until the 31st March 2013. Reference number: EHRC066/2012

Deadline date: 23/03/2012

This deadline is for… Deadline for Expression of Interest

Contract value: £25,000 – £50,000

Location where the contract is to be carried out: Greater Manchester,

Is this suitable for smaller suppliers? Yes

Name of the buying organisation: The Equality and Human Rights Commission

Original source URL http://www.equalityhumanrights.com/procurement

 

Description of the contract

The Equality and Human Rights Commission wishes to contract with a service provider to provide ICT Service Desk support in line with its requirements up until the 31st March 2013. Suppliers should note that the ‘Open’ Procedure is being used, i.e. this is a one stage process – i.e. there is no Expression of Interest stage. The proposed Timetable is as follows: – Tender Submission Deadline:- 13:00 Friday 23rd March; Desktop Evaluations and short listing if required by :- Friday 23rd March; Presentations :- Thursday 29th March; Contract award :- week commencing Monday 2nd April. Full tender documentation can be requested by emailing (with subject line ‘ICT Service Desk Support’) tenders@equalityhumanrights.com.

 

Documents

 

Classification of the contract

72253100 Helpdesk services

72250000 System and support services

72253000 Helpdesk and support services

 

Additional information

Contract type: Services – 7

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 02/04/2012 – 29/03/2013

 

Who to contact

Contact name Mark Lewis: Head of Procurement

Address Arndale House, The Arndale Centre, Manchester, M4 3AQ

Telephone 01618298223

Extension number:

Fax

Email mark.lewis@equalityhumanrights.com

Web address

 

How to apply

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs).However, any selection of tenderers will be based solely on the criteria set out for the procurement,and the contract will be awarded on the basis of the most economically advantageous tender. Suppliers should note that the ‘Open’ Procedure is being used, i.e. this is a one stage process – i.e. there is no Expression of Interest stage. The proposed Timetable is as follows: – Tender Submission Deadline:- 13:00 Friday 23rd March; Desktop Evaluations and short listing if required by :- Friday 23rd March; Presentations :- Thursday 29th March; Contract award :- week commencing Monday 2nd April. Full tender documentation can be requested by emailing (with subject line ‘ICT Service Desk Support’) tenders@equalityhumanrights.com.