ICT Services Framework
MIS and Finance expert software advice, training and support services across the UK and Wales.
United Kingdom-Exeter: IT services: consulting, software development, Internet and support
2016/S 135-242608
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
County Hall, Topsham Road
Exeter
EX2 4QD
United Kingdom
Contact person: Miss Andrea Greenhough
Telephone: +44 1392383000
E-mail: andrea.greenhough@devon.gov.uk
NUTS code: UK
Internet address(es):Main address: https://www.supplyingthesouthwest.org.uk
Address of the buyer profile: https://www.devon.gov.uk
I.3)Communication
See additional information II.2.14)
United Kingdom
E-mail: N/A@NA.com
NUTS code: UK
Internet address(es):Main address: https://www.supplyingthesouthwest.org.uk
Address of the buyer profile: https://www.devon.gov.uk
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
CP981-14 Provision of Schools (MIS and Finance) and Authority (Capita ONE) Services.
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
Scomis is a department of Devon County Council (DCC) that comes under the structure of ICT Services. The department supports all aspects of all DCC and schools ICT, including Capita ONE, SIMS, FMS, PS Financials, Integris, Curriculum software, Microsoft Office products, network management, managed services, WiFi and bespoke infrastructure solutions.
For Scomis to meet the requirements of their customers, Scomis will need to call upon qualified Contractors to assist with delivering MIS and Finance expert software advice, training and support services across the UK and Wales. These services may be deployed in customer facing roles within our existing service delivery model representing Scomis. There may also be a requirement for the service to be used as internal resource to our existing team.
To rationalise the purchase of the services it is the intention of this procurement exercise to culminate in the setting up of a Framework divided into geographical areas.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.1)Title:
Expert Software Advice
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
The delivery of these services will take place in schools, public authority buildings or even supplier venues across the UK.
II.2.4)Description of the procurement:
To provide ‘1-to-1’ or ‘1-to-many’ expert software advice that can be delivered by (but not limited to) classroom style, telephone, remote ICT session or face-to-face on site on the applications within MIS and Finance Software suite in schools and or the MIS software suite in the Authority.
The estimated value is for the framework covering all the Lots is 200 000 GBP for the 4 years.
II.2.5)Award criteria
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Initial terms is 12 months with an option to extend in annual increments of 12 months at the discretion of Devon County Council up to a maximum of 4 years.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
II.2.14)Additional information
All tender responses or requested must be submitted electronically through the Supplying the South West portal https://www.supplyingthesouthwest.org.uk
Tenders which are, e-mailed, posted, hand-delivered or faxed to Devon County Council will not be considered.
II.2.1)Title:
Training
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
The delivery of these services will take place in schools, public authority buildings or even supplier venues across the UK.
II.2.4)Description of the procurement:
To provide ‘1-to-1’ or ‘1-to-many’ training sessions that can be delivered by (but not limited to) classroom style, telephone, remote ICT session or face-to-face on site to customers on the applications within MIS and Finance Software suite in schools and or the MIS software suite in the Authority.
The estimated value is for the framework covering all the Lots is 200 000 GBP for the 4 years.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Initial terms is 12 months with an option to extend in annual increments of 12 months at the discretion of Devon County Council up to a maximum of 4 years.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
II.2.14)Additional information
All tender responses or requested must be submitted electronically through the Supplying the South West portal https://www.supplyingthesouthwest.org.uk
Tenders which are, e-mailed, posted, hand-delivered or faxed to Devon County Council will not be considered.
II.2.1)Title:
Support Service Desk
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
The delivery of these services will take place in schools, public authority buildings or even supplier venues across the UK.
II.2.4)Description of the procurement:
To provide support to customers on the applications within MIS and Finance Software suite in schools and or the MIS software suite in the Authority via multiple mediums (telephone, email, remote ICT sessions and face to face etc.) and will be required to record all activity in the Scomis Service Desk management tool.
The estimated value is for the framework covering all the Lots is 200 000 GBP for the 4 years.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Initial terms is 12 months with an option to extend in annual increments of 12 months at the discretion of Devon County Council up to a maximum of 4 years.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
II.2.14)Additional information
All tender responses or requested must be submitted electronically through the Supplying the South West portal https://www.supplyingthesouthwest.org.uk
Tenders which are, e-mailed, posted, hand-delivered or faxed to Devon County Council will not be considered.
II.2.1)Title:
Technical Services
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
The delivery of these services will take place in schools, public authority buildings or even supplier venues across the UK.
II.2.4)Description of the procurement:
To provide technical services which will be delivered both remotely and onsite on the applications within MIS and Finance Software suite in schools and or the MIS software suite in the Authority.
The estimated value is for the framework covering all the Lots is 200 000 GBP for the 4 years.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Initial terms is 12 months with an option to extend in annual increments of 12 months at the discretion of Devon County Council up to a maximum of 4 years.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
II.2.14)Additional information
All tender responses or requested must be submitted electronically through the Supplying the South West portal https://www.supplyingthesouthwest.org.uk
Tenders which are, e-mailed, posted, hand-delivered or faxed to Devon County Council will not be considered.
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.7)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.4.1)Review body
County Hall, Topsham Road
Exeter
EX2 4QD
United KingdomInternet address:https://www.supplyingthesouthwest.org.uk
VI.5)Date of dispatch of this notice:
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