ICT Services Framework

MIS and Finance expert software advice, training and support services across the UK and Wales.

United Kingdom-Exeter: IT services: consulting, software development, Internet and support

2016/S 135-242608

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Devon County Council
County Hall, Topsham Road
Exeter
EX2 4QD
United Kingdom
Contact person: Miss Andrea Greenhough
Telephone: +44 1392383000
E-mail: andrea.greenhough@devon.gov.uk
NUTS code: UK

Internet address(es):Main address: https://www.supplyingthesouthwest.org.uk

Address of the buyer profile: https://www.devon.gov.uk

I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://wwwsupplyingthesouthwest.org.uk

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: https://wwwsupplyingthesouthwest.org.uk

Tenders or requests to participate must be submitted to the following address:

See additional information II.2.14)
See additional information II.2.14)
United Kingdom
E-mail: N/A@NA.com
NUTS code: UK

Internet address(es):Main address: https://www.supplyingthesouthwest.org.uk

Address of the buyer profile: https://www.devon.gov.uk

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

CP981-14 Provision of Schools (MIS and Finance) and Authority (Capita ONE) Services.

Reference number: CP981-14

II.1.2)Main CPV code

72000000

II.1.3)Type of contract

Services

II.1.4)Short description:

Scomis is a department of Devon County Council (DCC) that comes under the structure of ICT Services. The department supports all aspects of all DCC and schools ICT, including Capita ONE, SIMS, FMS, PS Financials, Integris, Curriculum software, Microsoft Office products, network management, managed services, WiFi and bespoke infrastructure solutions.

For Scomis to meet the requirements of their customers, Scomis will need to call upon qualified Contractors to assist with delivering MIS and Finance expert software advice, training and support services across the UK and Wales. These services may be deployed in customer facing roles within our existing service delivery model representing Scomis. There may also be a requirement for the service to be used as internal resource to our existing team.

To rationalise the purchase of the services it is the intention of this procurement exercise to culminate in the setting up of a Framework divided into geographical areas.

II.1.5)Estimated total value

Value excluding VAT: 200 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes

Tenders may be submitted for all lots

II.2)Description

II.2.1)Title:

Expert Software Advice

Lot No: 1

II.2.2)Additional CPV code(s)

72000000

II.2.3)Place of performance

NUTS code: UK

Main site or place of performance:

The delivery of these services will take place in schools, public authority buildings or even supplier venues across the UK.

II.2.4)Description of the procurement:

To provide ‘1-to-1’ or ‘1-to-many’ expert software advice that can be delivered by (but not limited to) classroom style, telephone, remote ICT session or face-to-face on site on the applications within MIS and Finance Software suite in schools and or the MIS software suite in the Authority.

The estimated value is for the framework covering all the Lots is 200 000 GBP for the 4 years.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 200 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12

This contract is subject to renewal: yes

Description of renewals:

Initial terms is 12 months with an option to extend in annual increments of 12 months at the discretion of Devon County Council up to a maximum of 4 years.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

All tender responses or requested must be submitted electronically through the Supplying the South West portal https://www.supplyingthesouthwest.org.uk

Tenders which are, e-mailed, posted, hand-delivered or faxed to Devon County Council will not be considered.

II.2)Description

II.2.1)Title:

Training

Lot No: 2

II.2.2)Additional CPV code(s)

72000000

II.2.3)Place of performance

NUTS code: UK

Main site or place of performance:

The delivery of these services will take place in schools, public authority buildings or even supplier venues across the UK.

II.2.4)Description of the procurement:

To provide ‘1-to-1’ or ‘1-to-many’ training sessions that can be delivered by (but not limited to) classroom style, telephone, remote ICT session or face-to-face on site to customers on the applications within MIS and Finance Software suite in schools and or the MIS software suite in the Authority.

The estimated value is for the framework covering all the Lots is 200 000 GBP for the 4 years.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12

This contract is subject to renewal: yes

Description of renewals:

Initial terms is 12 months with an option to extend in annual increments of 12 months at the discretion of Devon County Council up to a maximum of 4 years.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

All tender responses or requested must be submitted electronically through the Supplying the South West portal https://www.supplyingthesouthwest.org.uk

Tenders which are, e-mailed, posted, hand-delivered or faxed to Devon County Council will not be considered.

II.2)Description

II.2.1)Title:

Support Service Desk

Lot No: 3

II.2.2)Additional CPV code(s)

72000000

II.2.3)Place of performance

NUTS code: UK

Main site or place of performance:

The delivery of these services will take place in schools, public authority buildings or even supplier venues across the UK.

II.2.4)Description of the procurement:

To provide support to customers on the applications within MIS and Finance Software suite in schools and or the MIS software suite in the Authority via multiple mediums (telephone, email, remote ICT sessions and face to face etc.) and will be required to record all activity in the Scomis Service Desk management tool.

The estimated value is for the framework covering all the Lots is 200 000 GBP for the 4 years.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12

This contract is subject to renewal: yes

Description of renewals:

Initial terms is 12 months with an option to extend in annual increments of 12 months at the discretion of Devon County Council up to a maximum of 4 years.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

All tender responses or requested must be submitted electronically through the Supplying the South West portal https://www.supplyingthesouthwest.org.uk

Tenders which are, e-mailed, posted, hand-delivered or faxed to Devon County Council will not be considered.

II.2)Description

II.2.1)Title:

Technical Services

Lot No: 4

II.2.2)Additional CPV code(s)

72000000

II.2.3)Place of performance

NUTS code: UK

Main site or place of performance:

The delivery of these services will take place in schools, public authority buildings or even supplier venues across the UK.

II.2.4)Description of the procurement:

To provide technical services which will be delivered both remotely and onsite on the applications within MIS and Finance Software suite in schools and or the MIS software suite in the Authority.

The estimated value is for the framework covering all the Lots is 200 000 GBP for the 4 years.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12

This contract is subject to renewal: yes

Description of renewals:

Initial terms is 12 months with an option to extend in annual increments of 12 months at the discretion of Devon County Council up to a maximum of 4 years.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

All tender responses or requested must be submitted electronically through the Supplying the South West portal https://www.supplyingthesouthwest.org.uk

Tenders which are, e-mailed, posted, hand-delivered or faxed to Devon County Council will not be considered.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

Framework agreement with several operators

Envisaged maximum number of participants to the framework agreement: 50

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 25/08/2016

Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 25/08/2016

Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes

VI.2)Information about electronic workflows

VI.3)Additional information:

VI.4)Procedures for review

VI.4.1)Review body

Devon County Council
County Hall, Topsham Road
Exeter
EX2 4QD
United KingdomInternet address:https://www.supplyingthesouthwest.org.uk

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

12/07/2016

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