ICT Technical Resourcing Framework for Dorset County Council

ICT Technical Resourcing Framework for Dorset County Council

Dorset County Council has a requirement to source ICT technical resources externally where the in-house service (IT Services), does not have the capacity or capability to carry out the necessary ICT related work.

United Kingdom-Dorchester: IT services: consulting, software development, Internet and support

2014/S 018-027888

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Dorset County Council
Dorset Procurement, County Hall
DT1 1XJ Dorchester
UNITED KINGDOM

Internet address(es):

General address of the contracting authority: http://www.dorsetforyou.com

Further information can be obtained from: http://www.supplyingthesouthwest.org.uk
All documentation relating this process is hosted on the following procurement portal:- http://www.supplyingthesouthwest.org.uk. New users will be required to register into the system and clear instructions are given and contact point available within the portal to provide supplier help. By registering against the CPV categories on this opportunity you will be able to see this and other opportunities against those CPV codes.
UNITED KINGDOM

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: http://www.supplyingthesouthwest.org.uk
All documentation relating to this process is hosted on the following procurement portal:- http://www.supplyingthesouthwest.org.uk. New users will be required to register into the system and clear instructions are given and contact point available within the portal to provide supplier help. By registering against the CPV categories on this opportunity you will be able to see this and other opportunities against those CPV codes.

Tenders or requests to participate must be sent to: http://www.supplyingthesouthwest.org.uk
All documentation relating this process is hosted on the following procurement portal:- http://www.supplyingthesouthwest.org.uk. New users will be required to register into the system and clear instructions are given and contact point available within the portal to provide supplier help. By registering against the CPV categories on this opportunity you will be able to see this and other opportunities against those CPV codes.

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

ICT Technical Resourcing Framework.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Various locations in the County and potentially other Contracting Bodies within the United Kingdom.
NUTS code UKK22

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement

Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 87
Duration of the framework agreement

Duration in years: 4
Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 1 000 000 and 100 000 000 GBP

II.1.5)Short description of the contract or purchase(s)

Dorset County Council has a requirement to source ICT technical resources externally where the in-house service (IT Services), does not have the capacity or capability to carry out the necessary ICT related work.
This Tender is for the purpose of securing an EU Compliant framework for the procurement of external ICT technical resourcing and expertise for various ICT disciplines in the following situations: (i) Where the Council has inadequate capacity to carry out a development in a technology already in use; (ii) Where the Council has inadequate capacity in house to develop expertise in new technologies in a timely way; (iii) Where the Council has inadequate capacity to focus on strategy, roadmap and design; (iv) Providing capacity to perform these tasks, or backfill internal staff; (v) Holistic expertise on technology options for strategy development; (vi) Development of design and standards for the adoption of a new technology; (vii) In depth expertise in a technology that IT Services have not used before leading to knowledge transfer to internal staff; (viii) Provisioning new service requirements where the technology options are not yet decided; (ix) A mentoring service for staff in order that they can problem solve technical issues.
(The Council is not looking for recruitment agencies to respond).
II.1.6)Common procurement vocabulary (CPV)

72000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Structure of framework: The Framework is split over the following Lots within various disciplines/specialisms. The Council is seeking to award a maximum of three Contractors per Lot and Tenderers may tender for a single Lot or all Lots: Lot 1 Application Development – General; Lot 2 Application Development – Business Intelligence; Lot 3a Application Development and Support – SAP HCM; Lot 3b Application Development and Support – SAP FICO; Lot 3c Application Development and Support – SAP SRM; Lot 3d Application Development and Support – SAP Basis; Lot 3e Application Development and Support – SAP BI/B; Lot 3f Application Development and Support – SAP PI/XI; Lot 4 Application Support – SharePoint; Lot 5 Application Support – Outlook/Office; Lot 6 Frontline Delivery; Lot 7 Telephony and UC; Lot 8a Network Infrastructure – Remote Access and Security; Lot 8b Network Infrastructure – Internet Services and QOS; Lot 8c Network Infrastructure – Switching and Routing; Lot 8d Network Infrastructure – WiFi Services; Lot 8e Network Infrastructure – Monitoring and Management; Lot 9a Datacentre Infrastructure – Virtualised Infrastructure; Lot 9b Datacentre Infrastructure – Storage and Backup; Lot 9c Datacentre Infrastructure – Email; Lot 9d Datacentre Infrastructure – Oracle Services; Lot 9e Datacentre Infrastructure – SQL Services; Lot 9f Datacentre Infrastructure – Web Services; Lot 10a Client Devices Infrastructure – Desktop Provisioning and Management; Lot 10b Client Devices Infrastructure – Security and Access Control; Lot 10c Client Devices Infrastructure – Mobile; Lot 11 Architecture and Strategy; Lot 12 Project Management; Lot 13 ITIL Service Management.
Scope and duration of framework: The Framework shall be for an initial period of two years (commencing 1.5.2014 and ending 30.4.2016) from the official award of the Agreement, with provision to extend for a further 2 years subject to satisfactory performance, making a total four year period.
Framework access: Whilst principally for use by the Council, subject to prior agreement with the Council, the Framework will also be open for collaboration and access by other public sector bodies (‘End Users’) such as: Local Authority Councils: County, Unitary, District, Borough, and Metropolitan Councils. (Parish and Community Councils are also permissible users); Educational Establishments: Nursery School, Primary School, Middle or High School, Secondary School, Academy, Special School, Pupil Referral Unit (PRU), Further Education College, University; Educational Establishments: Nursery School, Primary School, Middle or High School, Secondary School, Academy, Special School, Pupil Referral Unit (PRU), Further Education College, University; Police, Fire & Rescue & Maritime & Coastguard Agency Emergency Services; NHS Bodies, the HSC (Northern Ireland) and Ambulance Services; Central Government Departments & their Agencies; Registered Charities; Registered Social Landlords [Government-funded, not-for-profit organisations that provide affordable housing. They include housing associations, trusts and cooperatives].
Indication of Potential End Users is provided within the following links: https://www.gov.uk/find-your-local-council https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/7448/1622442.pdf ; http://www.nidirect.gov.uk/local-councils-in-northern-ireland http://www.scotland.gov.uk/Publications/2012/02/2421/1; http://wales.gov.uk/topics/localgovernment/localauthorities/?lang=en http://www.schoolswebdirectory.co.uk/index.php ; http://www.ukschoolsdirectory.net/ http://www.police.uk/forces/ http://www.psni.police.uk/index.htm ; http://www.scottish.police.uk/ ; http://www.fireservice.co.uk/ http://www.nifrs.org/ http://www.dft.gov.uk/mca/mcga07-home.htm ; https://www.gov.uk/government/organisations http://www.charitycommission.gov.uk/About_us/Regulation/Registering_charities_index.aspx http://www.oscr.org.uk/ http://www.dsdni.gov.uk/

Estimated value of framework: The estimated potential value of business in respect of Dorset County Council is GBP 1,000,000 based on a 4 year period. This figure is given in guidance only and the Council cannot guarantee that this value of business will be generated during the period of the framework. To allow for interest from other public sector bodies and collaborative access, the estimated value for the entire duration of the framework shall range between GBP 1,000,000 and GBP 100,000,000.
Estimated value excluding VAT:
Range: between 1 000 000 and 100 000 000 GBP

II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Lot 1 : Application Development – General

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 2 Lot title: Lot 2 : Application Development – Business Intelligence

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 3 Lot title: Lot 3a : Application Development and Support – SAP HCM

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 4 Lot title: Lot3b : Application Development and Support – SAP EICO

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 5 Lot title: Lot 3c : Application Development and Support – SAP SRM

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 6 Lot title: Lot 3d : Application Development and Support – SAP Basis

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 7 Lot title: Lot 3e : Application Development and Support – SAP BI/B

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 8 Lot title: Lot 3f : Application Development and Support – SAP PI/XI

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 9 Lot title: Lot 4 : Application Support – SharePoint

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 10 Lot title: Lot 4 – Application Support – Outlook/Office

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 11 Lot title: Lot 6 : Frontline Delivery

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 12 Lot title: Lot 7 : Telephony and UC

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 13 Lot title: Lot 8a : Network Infrastructure – Remote Access and Security

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 14 Lot title: Lot 8b : Network Infrastructure – Internet Services and QOS

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 15 Lot title: Lot 8c : Network Infrastructure – Switching and Routing

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 16 Lot title: Lot 8d : Network Infrastructure – WiFi Services

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 17 Lot title: Lot 8e : Network Infrastructure – Monitoring and Management

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 18 Lot title: Lot 9a : Datacentre Infrastructure – Virtualised Infrastructure

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 19 Lot title: Lot 9b : Datacentre Infrastructure – Storage and Backup

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 20 Lot title: Lot 9c : Datacentre Infrastructure – Email

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 21 Lot title: Lot 9d : Datacentre Infrastructure – Oracle Services

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 22 Lot title: Lot 9e : Datacentre Infrastructure – SQL Services

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 23 Lot title: Lot 9f : Datacentre Infrastructure – Web Services

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 24 Lot title: Lot 10a : Client Devices Infrastructure – Desktop Provisioning and Management

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 25 Lot title: Lot 10b : Client Devices Infrastructure – Security and Access Control

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 26 Lot title: Lot 10c : Client Devices Infrastructure – Mobile

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 27 Lot title: Lot 11 : Architecture and Strategy

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 28 Lot title: Lot 12 : Project Management

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 29 Lot title: Lot 13 : ITIL Service Management

1)Short description
2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met:
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

SWCE-98RD6F
IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2013/S 120-205550 of 22.6.2013

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

10.3.2014 – 14:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

All documentation relating this process is hosted on the following procurement portal:- http://www.supplyingthesouthwest.org.uk. New users will be required to register into the system and clear instructions are given and contact point available within the portal to provide supplier help. By registering against the CPV categories on this opportunity you will be able to see this and other opportunities against those CPV codes.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:23.1.2014