ICT Transformation Tender
Solent NHS Trust ICT Services Transition Programme.
UK-Southampton: network infrastructure
Section I: Contracting authority
Solent Supplies Team
Unit 18, Solent Industrial Estate, Hedge End
For the attention of: Paul France
SO30 2FY Southampton
Telephone: +44 1489779606
Fax: +44 1489781779
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Section II: Object of the contract
Service category No 7: Computer and related services
NUTS code UKK
Duration of the framework agreement
Duration in months: 84
Solent NHS Trust was created on 1.4.2011 and specialises in providing high quality, best value community and mental health services in Hampshire, Portsmouth and Southampton. It does this by putting individuals and their families at the heart of its decision making, and by forming strategic partnerships with other organisations so that its service users and commissioners benefit from local, integrated community solutions.
The Solent estate currently consists of approximately 126 sites across Hampshire, Portsmouth and Southampton, employs circa 4 300 personnel, and has over 1.5 million patient contacts each year.
The prime objectives of the Trust over the next 5 years are stated as:
— To provide services which enable improved health outcomes with particular focus on areas of known health inequality,
— To deliver care pathways that are integrated with local authorities, primary care and other providers,
— To maintain profitability in core business by offering best value alternatives to acute hospital admission.
The current ICT Services infrastructure environment of Solent NHS Trust is provided by the Hampshire IT Solutions (“HITS”), and the Isle of Wight and Portsmouth Health Informatics Service (“IPHIS”). Following a number of service improvement initiatives which did not return the desired outcome, the Trust has decided to seek a new external supplier for the future provision of ICT infrastructure services and support.
Notice has been served on both of the current ICT service providers, and there is the need for a swift procurement of a new supplier to ensure continuity of ICT services over the next 12 months, with the aim to have signed contracts in place no later than 31 May 2013 with the new supplier(s). The ICT Services Transition Programme will aim to provide a modern ICT service that is flexible to allow for future technological innovation and capable of meeting the Trust’s demands over the next seven years as it moves towards and into Foundation status. At the same time, the new environment should be sufficiently robust to cope with Estate rationalisation, government funding pressures, and organisation/structural changes.
The programme will transition the ICT services and support for the following areas to the new service Provider:
— Provision and Management of both Local and Wide Area Networks,
— Desktops, Laptops and other end user devices,
— Support of other specified applications,
— Helpdesk Services,
— Fixed and mobile Telephony,
— Existing support contracts.
The programme will identify and extend suitable technology to support the current and future objectives of the Trust (for example mobile working), and an enhanced and unified service management model.
Of the 126 sites in the Trust Estate, approximately 60+ of these will require a new WAN facility. The new Service Provider will have to interact with the property owners in regards of ensuing suitable WAN provision for Solent services on those sites.
The Trust, HITS and IPHIS, as employers of the staff, are responsible for any HR & TUPE implications. However, the programme will advise on HR planning and assist in the implementation of the Trust responsibilities.
The Bidder will be aware of the continuing changes that are occurring both in technology, and within the NHS at large. The Bidder must be able to flex its service arrangements to take into account these changes in technology and organisational structure that will occur during the 7-year life of the Programme. With this in mind, the Bidder shall be required to demonstrate that they are capable of increasing the service provision to additional users by a factor of up to x 5 over the life of the Programme.
32424000, 72267200, 72317000, 32412120, 72610000, 32412100, 32522000, 30213300, 72253100, 72540000, 32428000, 30236000, 30213200, 72611000, 48517000, 64215000, 30213100, 72315200, 51611000, 72590000, 72510000, 32571000, 32413000, 72253200, 72910000
Range: between 40 000 000,00 and 70 000 000,00 GBP
Section III: Legal, economic, financial and technical information
If applicable, group bidders must nominate a prime / lead bidder with whom Solent NHS Trust can contract.
Description of particular conditions: All applicable requirements will be provided in the Invitation to Participate in Competitive Dialogue.
Information and formalities necessary for evaluating if the requirements are met: Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once) – Browse to the eSourcing Portal: https://solentsupplies.bravosolution.co.uk and click the link to register – Accept the terms and conditions and click ‘continue’ – Enter your correct business and user details – Note the username you chose and click ‘Save’ when complete – You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender – Login to the portal with the username/password – Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content. – Click the ‘Express Interest’ button at the top of the page. – This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box 3. Responding to the tender – Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.
Candidates will be assessed in accordance with regulations 23 – 26 inclusive of The Public Contracts Regulations 2006 (as amended), on the basis of information provided in response to a Pre-Qualification Questionnaire (PQQ) available on request via Solent Supplies Team Bravo e-Portal.
Please note that Solent NHS Trust will not enter into detailed discussion of their requirements at this stage.
Any questions/queries regarding the requirements of the PQQ document should be submitted via the messaging facility on the Solent Supplies Team Bravo e-Portal by no later than 12 noon on the 21.10.2012.
Any queries received after the above deadline will not receive a response.
We aim to publish the responses to all questions received via the messaging facility on the Solent Supplies Team Bravo e-Portal within 72 hours of receipt.
The deadline for return of PQQ (including the expression of interest), is set out under question IV.3.4.
Minimum level(s) of standards possibly required: Bidder organisations bidding as a single entity, or consortia comprised of two or more Bidders are required to have demonstrated a minimum annual turnover of £40 million.
As detailed in the PQQ document.
Minimum level(s) of standards possibly required:
Bidder organisations bidding as a single entity, or consortia, are required to have achieved a minimum of 65 % of the available evaluation points following the application of Weightings within each of the evaluation categories (Commercial, Technical, Service Management, Telephony and Financial).
Section IV: Procedure
Objective criteria for choosing the limited number of candidates: The Trust intends to invite to participate in competitive dialogue a minimum of 3 candidates and a maximum of 5 candidates on the basis of the order of ranking of candidates at the PQQ stage at which the criteria referred to in Part 4 of the Public Contracts Regulations 2006 as amended (implementing Articles 45-52 inclusive of Directive 2004/18/EC) will be used to assess and mark submissions following which, based on the order of ranking, the Trust will exercise its sole and absolute discretion to determine the number of candidates to be invited to Participate in Competitive Dialogue.
Section VI: Complementary information
Variant bids may be permissible at ITPD within parameters to be determined in the Invitation to Participate in Competitive Dialogue documentation, provided that a bidder also submits a compliant reference bid.
Solent NHS Trust expressly reserves the rights:
(i) Not to award any contract as a result of the procurement process commenced by publication of this notice; and
(ii) To make whatever changes it may see fit to the content and structure of the tendering competition; and
(iii) To award one or more public contract(s) in relation to part only of the requirements covered by this notice; and
(iv) To award a contract(s) in stages; and
In no circumstances will Solent NHS Trust be liable to any bidder for any costs incurred.
Solent NHS Trust is subject to the provision of the Freedom of Information (FoI) Act (2000).
If any bidder considers that any information supplied by it is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for its sensitivity given. In such cases, the relevant material will in response to FoI requests be examined in the light of the exemptions provided for in the FoI Act.
This procurement is the first in a series of similar procurements for UK Trusts. Subject to regulation 43 of the Public Contracts Regulations 2006, the Trust shall be entitled to share information it receives that is: (i) released by the bidder for sharing with other bidders; or (ii) for inclusion in the procurement and contractual documents provided to all bidders by the Trust, to the other UK Trusts.
Bidders should also note that completed PQQ’s constituting the bidders expression of interest and supporting documents will also only be received via the Solent Supplies Team Bravo e-Portal.
Please see section VI.4.3
Body responsible for mediation procedures
Please see section VI.4.3
Solent NHS Trust
Adelaide Health Centre
SO16 4XE Southampton
Internet address: https://solentsupplies.bravosolution.co.uk
VI.5)Date of dispatch of this notice:2.10.2012