Identity Assurance Research Contract

Identity Assurance Research Contract

Contract value:£40,000 – £60,000. Government Digital Service (GDS/the Authority) is leading on a project to investigate a new model for online authentication, which is intended to improve the overall user experience. Reference number: RM1142-SB

Deadline date:13/11/2012

This deadline is for… The Tender Response Date. Please see ‘How to apply instructions to suppliers’ for more information.

Contract value:£40,000 – £60,000

Location where the contract is to be carried out: United Kingdom

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? Yes

Name of the buying organisation: Government Procurement Service (on behalf of Government Digital Service)


Description of the contract

Government Digital Service (GDS/the Authority) is leading on a project to investigate a new model for online authentication, which is intended to improve the overall user experience. In order to meet the objectives of this project, the Authority would like to appoint a suitable supplier to carry out two phases of research that will help to understand the current landscape such as how people authenticate themselves online, how the new model might work in the future, how well the concept is received by citizens and in particular to investigate how the customer experience can be optimised.


Classification of the contract

71620000 Analysis services

79310000 Market research services

79311300 Survey analysis services

79342310 Customer survey services


Additional information

Contract type: Services – Unspecified

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 6 Months


Who to contact

Contact name Spot Buy Team

Organisation name Government Procurement Service

Address 9th Floor, The Capital, Old Hall Street, Liverpool, L3 9PP

Telephone 0345 410 2222

Extension number:


How to apply

To participate in this procurement, Potential Providers must first be registered on the Government Procurement Service e-Sourcing Suite. If you have not yet registered on the eSourcing Suite, this can be done online at by following the link ‘Register for GPS eSourcing’. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so at the Invitation to Tender stage. Full instructions for registration and use of the system can be found at Once you have registered on the eSourcing Suite, you will need to express and interest for the Identity Assurance Research Contract .This is done by emailing Your email must clearly state: • the name of this procurement (Identity Assurance Research Contract) and the RM reference number (RM1142-SB); • the name of the registered supplier; and • the name and contact details for the registered individual sending the email. Government Procurement Service will then process this email and assign your organisation to the opportunity. The registered user will receive a notification email to alert them once this has been done. The Invitation to Tender will be issued on Monday, 5 November and therefore suppliers can register on the eSourcing Suite between the issue date of this Contracts Finder advert and the above deadline date. It is advised however that Potential Providers register as soon as practically possible in order to receive the Invitation to Tender and have a sufficient amount of time to respond. For technical assistance on use of the eSourcing Suite please contact the Helpdesk: Freephone: 0345 010 3503 Email: