Incident Management Drones Contract

Incident Management Drones Contract

To use drones to obtain real time information about what is happening on the ground.

United Kingdom-London: Aerial photography services

2020/S 168-408202

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Defra Network eTendering Portal
Postal address: 17 Nobel House
Town: London
Postal code: SW1P 3JR
Country: United Kingdom
Telephone: +44 2072385921
Internet address(es):Main address:

I.2)Information about joint procurement

The contract is awarded by a central purchasing body


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

National or federal agency/office

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


Incident Management Drones Contract


Reference number: 29990

II.1.2)Main CPV code

79961200 Aerial photography services

II.1.3)Type of contract


II.1.4)Short description:


The Environment Agency (EA) works to create better places for people and wildlife and support sustainable development. The EA is an executive non-departmental public body, sponsored by the Department for Environment, Food and Rural Affairs.

The EA works to help save lives and protect the environment. It is a Category One responder and responds to thousands of incidents and potential incidents each year, including flooding, drought, pollution and waste fires across England. The EA seeks an outstanding supplier who will enable them to continue to use drones (UAV’s) to obtain real time information about what is happening on the ground; to help respond appropriately to an incident and to help better understand how to respond to incidents in the future.


II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

Main site or place of performance:

Mainland, ENGLAND.


II.2.4)Description of the procurement:


The use of drones helps the EA meet their incident management strategy needs by quickly providing staff with the right information, to enable them to carry out their role in responding to incidents. By having this information, they can make better decisions, which will help protect peoples’ lives and livelihoods. The footage recorded by drones also helps the EA to learn from and prepare for future incidents.

The EA requires an incident management drone provider, who can provide a rapid response service that operates 24/7, 365 days a year, anywhere in England. The EA used drones an average of 30 times per year, over the last 2 years to help with incident response. However due to the unpredictability of incidents, call out frequency can vary year on year. The EA may also need to request drones for non-emergency situations such as training days. The service provider must be able to deploy operators with drones to an incident site, providing live streaming into the incident rooms, as well as providing photography and recordings of the ground.


II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 1 750 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

Two 12 months (total of 5 years).


II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

As per tender documents.


III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Competitive procedure with negotiation
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.5)Information about negotiation

The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 06/10/2020
Local time: 15:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 16/10/2020

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

In 5 years.


VI.2)Information about electronic workflows

VI.3)Additional information:


The contract is primarily intended to meet the needs of the Environment Agency. The Agency also requires the successful bidder to provide the services on the same terms that are agreed as a result of this tender

To the Department for Environment, Food and Rural Affairs and its associated bodies including any Agencies and non-departmental public bodies and others (the Defra Group). A full list of the Defra Group can be found at:

As a UK based network the Environment Agency may require the successful bidder to provide elements of the services specified on the same terms to local authorities across the UK and to the Devolved Administration’s (DA’s).

The Environment Agency expressly reserves the right:

(i) not to award or enter into any contract as a result of the procurement process commenced by the publication of this notice;

(ii) to make whatever changes it may see fit to the content and structure of the tendering competition;

(iii) to award one or more public contract(s) in relation to part only of the requirements covered by this notice; and/or

(iv) to award a contract(s) in stages.

In no circumstances will the Environment Agency be liable for any costs incurred by the applicants/tenderers and their associated parties. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgment of potential applicants and the Environment Agency will not be responsible for any such expenditure.

Thank you for your interest in tendering for this requirement, you will need to access the documents through Bravo Solutions portal.

1) The web address is and click the link to register:

— accept the terms and conditions and click ‘continue’;

— enter your correct business and user details;

— note the username you chose and click ‘Save’ when completed;

— you will shortly receive an email with your unique password (please keep this secure).

2) Express an Interest in the tender:

— login to the portal with the username/password;

— click the ‘PQQs/ITTs Open To All Suppliers’ link (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier);

— click on the relevant PQQ/ITT to access the content;

— click the ‘Express Interest’ button at the top of the page;

— this will move the PQQ/ITT into your ‘My PQQs/My ITTs’ page (This is a secure area reserved for your projects only);

— you can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ITT Details’ box.

3) Responding to the tender

— click ‘My Response’ under ‘PQQ/ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining);

— you can now use the ‘Messages’ function to communicate with the buyer and seek any clarification;

— note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ITT;

— there may be a mixture of online and offline actions for you to perform (there is detailed online help available).

You must then submit your reply using the ‘Submit Response’ button at the top of the page. Please give yourself enough time to complete this before the deadline. If you require any further assistance please consult the online help or contact the eTendering help desk.

Please direct all questions and queries through the message function of the portal, including any clarification questions. This is to ensure no questions are missed and that all answers can be shared with all interested suppliers at the same time.


VI.4)Procedures for review

VI.4.1)Review body

Official name: Courts of England and Wales
Town: London
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

The authority will incorporate a minimum 10 calendar day standstill period following electronic notification (minimum of 15 calendar days for any other means of communication) to unsuccessful applicants of the award decision. Applicants who are unsuccessful shall be informed by the authority as soon as possible after the decision has been made as to the reasons why the applicant was unsuccessful. The Public Contracts Regulations 2015 (SI 2015 No 102) provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take legal action. Any such action must be brought within the applicable limitation period.


VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: