Independent Investigation Services for the NHS – Framework Agreement

Independent Investigation Services for the NHS – Framework Agreement

Independent investigation services Framework for the NHS with scope to cover various service types which have been divided into 5 Lots.

United Kingdom-London: Health services

2019/S 097-234943

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

The NHS Commissioning Board
NHS England London, Skipton House, 80 London Road
London
SE1 6LH
United Kingdom
Contact person: Joanne Frodhe
Telephone: +44 7584534868
E-mail: joanne.frodhe@attain.co.uk
NUTS code: UK
Internet address(es):Main address: www.england.nhs.uk

Address of the buyer profile: https://eoecph.bravosolution.co.uk/web/login.shtml

I.2)Information about joint procurement

The contract is awarded by a central purchasing body

I.3)Communication

Access to the procurement documents is restricted. Further information can be obtained at: https://eoecph.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://eoecph.bravosolution.co.uk/web/login.shtml
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Health

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Independent Investigation Services for the NHS

II.1.2)Main CPV code

85100000

II.1.3)Type of contract

Services

II.1.4)Short description:

Independent investigation services framework for the NHS with scope to cover various service types which have been divided into 5 lots: Individual Expert Investigations, Partnership Investigations, Local Care System Investigations, Health and Social Care and Partners Investigations and Systematic Independent Investigations. Contract award beneath the framework will be placed via mini-competition or direct award.

The services being procured under the framework are for health services and are subject to the requirements of the Public Contract Regulations 2015 (PCR 2015) Chapter 3, Particular Procurement Regimes, Section 7 Social and other specific services.

Bidders will also have the opportunity to apply to join the Framework Agreement on an annual basis. Bidders who are already on the Framework Agreement have the opportunity to apply for further lots if they so wish on an annual basis. Bidders who are unsuccessful are not precluded from re-applying during subsequent rounds.

II.1.5)Estimated total value

Value excluding VAT: 15 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for maximum number of lots: 5
II.2)Description

II.2.1)Title:

Independent Expert Investigations

Lot No: 1

II.2.2)Additional CPV code(s)

85100000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

Overview:

Investigation likely to be within local system/single service/limited stakeholders/peer review. Additional support to health sector organisation/independent from system.

Description:

Individual expert supporting a provider/service to undertake an in-house investigation. Supporting organisations/systems to undertake a specific investigation in response to an incident/developmental needs/independent chairing.

The NHS is creating a framework for independent investigation services that meets the technical and geographic requirements for the NHS. It is the NHS’s intention to place a flexible and responsive framework to enable the NHS to comply with the NHS serious incident framework.

The Framework Agreement is split into 5 lots:

Lot 1: Individual Independent Investigations;

Lot 2: Partnership Investigations;

Lot 3: Local Care System Investigations;

Lot 4: Health and Social Care and Partners Investigations;

Lot 5: Systematic Independent Investigations.

Bidders will also have the opportunity to apply to join the Framework Agreement on an annual basis.

It is anticipated that applications will be accepted on the following dates:

May 2019 — for commencement of contract on 1.11.2019;

May 2020 — for commencement of contract on 1.11.2020;

May 2021 — for commencement of contract on 1.11.2021;

May 2022 — for commencement of contract on 1.11.2022;

May 2023 — for commencement of contract on 1.11.2023;

May 2024 — for commencement of contract on 1.11.2024 (dependent on extension of Framework Agreement);

May 2025 — for commencement of contract on 1.11.2025 (dependent on extension of Framework Agreement).

The services to which this procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (the “Regulations”). As such, the procurement of the services is being run as a bespoke, open process procedure, involving the completion of a qualification questionnaire to qualify for acceptance onto the Framework Agreement. If the criteria for acceptance to the framework contract is met or exceeded bidders may be asked to participate in Mini-competitions for contracts for lots in which they have been successful or may be subject to the direct award of a contract.

The Contracting Authorities do not intend to hold themselves bound by any of the regulations, save those applicable to Schedule 3 services. Further information on service scope, lot descriptions, activities and outcomes are contained within the procurement documentation. Please note that the deadline for QQ responses is 12:00 noon on 14.6.2019.

Attain is conducting this procurement exercise as agent for and on behalf of the Contracting Authority (the NHS) and in partnership with East of England Collaborative Procurement Hub (EoECPH). Under no circumstances should bidders approach the NHS directly.

The Contracting Authorities and Attain are not and shall not be liable for any costs by those expressing an interest or concern for this contract opportunity. The Contracting Authority reserve the right at all times acting in their absolute discretion, not to award a contract, to make changes to the structure, format, procedures, CPV codes and timing of the procurement process and to cancel or vary the process in its entirety or any part of it. The most economically advantageous or any tender will not be automatically accepted. It is anticipated that the contract award decision will be made after 10.9.2019 (though these timings may be subject to change).

The contract will be for an initial 48 months (indicative contract value for 48 months is 10 000 000 GBP), with the option to extend for a further 24 months (indicative contract value for 60 months is 15 000 000 GBP).

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Partnership Investigations

Lot No: 2

II.2.2)Additional CPV code(s)

85100000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

Overview:

Review of local system or local pathway in partnership with other statutory partner organisations. Single Panel Expert independent to the system/desk top review.

Description:

An investigation undertaken in partnership with other statutory investigations, including but not limited to a domestic homicide review, serious case review of a significant incident/occurrence.

The NHS is creating a framework for independent investigation services that meets the technical and geographic requirements for the NHS. It is the NHS’s intention to place a flexible and responsive framework to enable the NHS to comply with the NHS serious incident framework.

The Framework Agreement is split into 5 lots:

Lot 1: Individual Independent Investigations;

Lot 2: Partnership Investigations;

Lot 3: Local Care System Investigations;

Lot 4: Health and Social Care and Partners Investigations;

Lot 5: Systematic Independent Investigations.

Bidders will also have the opportunity to apply to join the Framework Agreement on an annual basis.

It is anticipated that applications will be accepted on the following dates:

May 2019 — for commencement of contract on 1.11.2019;

May 2020 — for commencement of contract on 1.11.2020;

May 2021 — for commencement of contract on 1.11.2021;

May 2022 — for commencement of contract on 1.11.2022;

May 2023 — for commencement of contract on 1.11.2023;

May 2024 — for commencement of contract on 1.11.2024 (dependent on extension of Framework Agreement);

May 2025 — for commencement of contract on 1.11.2025 (dependent on extension of Framework Agreement).

The services to which this procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (the “Regulations”). As such, the procurement of the services is being run as a bespoke, open process procedure, involving the completion of a qualification questionnaire to qualify for acceptance onto the Framework Agreement. If the criteria for acceptance to the framework contract is met or exceeded bidders may be asked to participate in Mini-competitions for contracts for lots in which they have been successful or may be subject to the direct award of a contract.

The Contracting Authorities do not intend to hold themselves bound by any of the regulations, save those applicable to Schedule 3 Services. Further information on service scope, lot descriptions, activities and outcomes are contained within the procurement documentation. Please note that the deadline for QQ responses is 12:00 noon on 14.6.2019.

Attain is conducting this procurement exercise as agent for and on behalf of the Contracting Authority (the NHS) and in partnership with East of England Collaborative Procurement Hub (EoECPH). Under no circumstances should Bidders approach the NHS directly.

The Contracting Authorities and Attain are not and shall not be liable for any costs by those expressing an interest or concern for this contract opportunity. The Contracting Authority reserve the right at all times acting in their absolute discretion, not to award a contract, to make changes to the structure, format, procedures, CPV codes and timing of the procurement process and to cancel or vary the process in its entirety or any part of it. The most economically advantageous or any tender will not be automatically accepted. It is anticipated that the contract award decision will be made after 10.9.2019 (though these timings may be subject to change).

The contract will be for an initial 48 months (indicative contract value for 48 months is 10 000 000 GBP), with the option to extend for a further 24 months (indicative contract value for 60 months is 15 000 000 GBP).

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Local Care System Investigations

Lot No: 3

II.2.2)Additional CPV code(s)

85100000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

Overview:

Review of local care system between provider and commissioner.

Description:

An investigation into a Sustainability and Transformational Partnership (STP)/Integrated Care Systems (ICS) to examine a significant incident or service. Investigation, including but not limited to, reviewing local care pathway and local care system, measuring against national guidance.

The NHS is creating a framework for independent investigation services that meets the technical and geographic requirements for the NHS. It is the NHS’s intention to place a flexible and responsive framework to enable the NHS to comply with the NHS serious incident framework.

The Framework Agreement is split into 5 lots:

Lot 1: Individual Independent Investigations;

Lot 2: Partnership Investigations;

Lot 3: Local Care System Investigations;

Lot 4: Health and Social Care and Partners Investigations;

Lot 5: Systematic Independent Investigations.

Bidders will also have the opportunity to apply to join the Framework Agreement on an annual basis.

It is anticipated that applications will be accepted on the following dates:

May 2019 — for commencement of contract on 1.11.2019;

May 2020 — for commencement of contract on 1.11.2020;

May 2021 — for commencement of contract on 1.11.2021;

May 2022 — for commencement of contract on 1.11.2022;

May 2023 — for commencement of contract on 1.11.2023;

May 2024 — for commencement of contract on 1.11.2024 (dependent on extension of Framework Agreement);

May 2025 — for commencement of contract on 1.11.2025 (dependent on extension of Framework Agreement).

The services to which this procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (the “Regulations”). As such, the procurement of the services is being run as a bespoke, open process procedure, involving the completion of a qualification questionnaire to qualify for acceptance onto the Framework Agreement. If the criteria for acceptance to the framework contract is met or exceeded bidders may be asked to participate in Mini-competitions for contracts for lots in which they have been successful or may be subject to the direct award of a contract.

The Contracting Authorities do not intend to hold themselves bound by any of the regulations, save those applicable to Schedule 3 services. Further information on service scope, lot descriptions, activities and outcomes are contained within the procurement documentation. Please note that the deadline for QQ responses is 12:00 noon on 14.6.2019.

Attain is conducting this procurement exercise as agent for and on behalf of the Contracting Authority (the NHS) and in partnership with East of England Collaborative Procurement Hub (EoECPH). Under no circumstances should Bidders approach the NHS directly.

The Contracting Authorities and Attain are not and shall not be liable for any costs by those expressing an interest or concern for this contract opportunity. The Contracting Authority reserve the right at all times acting in their absolute discretion, not to award a contract, to make changes to the structure, format, procedures, CPV codes and timing of the procurement process and to cancel or vary the process in its entirety or any part of it. The most economically advantageous or any tender will not be automatically accepted. It is anticipated that the contract award decision will be made after 10.9.2019 (though these timings may be subject to change).

The contract will be for an initial 48 months (indicative contract value for 48 months is 10 000 000 GBP), with the option to extend for a further 24 months (indicative contract value for 60 months is 15 000 000 GBP).

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Health and Social Care and Partners Investigation

Lot No: 4

II.2.2)Additional CPV code(s)

85100000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

Overview:

Complex investigation across health and multiple stakeholder organisation boundaries.

External pressure group/families influencing or expanding scope of investigation.

Description:

A wider investigation into a significant incident or service incorporating other public/private/third sector bodies.

Reviewing the patient journey/service from beginning to end.

The NHS is creating a framework for independent investigation services that meets the technical and geographic requirements for the NHS. It is the NHS’s intention to place a flexible and responsive framework to enable the NHS to comply with the NHS serious incident framework.

The Framework Agreement is split into 5 lots:

Lot 1: Individual Independent Investigations;

Lot 2: Partnership Investigations;

Lot 3: Local Care System Investigations;

Lot 4: Health and Social Care and Partners Investigations;

Lot 5: Systematic Independent Investigations.

Bidders will also have the opportunity to apply to join the Framework Agreement on an annual basis.

It is anticipated that applications will be accepted on the following dates:

May 2019 — for commencement of contract on 1.11.2019;

May 2020 — for commencement of contract on 1.11.2020;

May 2021 — for commencement of contract on 1.11.2021;

May 2022 — for commencement of contract on 1.11.2022;

May 2023 — for commencement of contract on 1.11.2023;

May 2024 — for commencement of contract on 1.11.2024 (dependent on extension of Framework Agreement);

May 2025 — for commencement of contract on 1.11.2025 (dependent on extension of Framework Agreement).

The services to which this procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (the “Regulations”). As such, the procurement of the services is being run as a bespoke, open process procedure, involving the completion of a qualification questionnaire to qualify for acceptance onto the Framework Agreement. If the criteria for acceptance to the framework contract is met or exceeded bidders may be asked to participate in Mini-competitions for contracts for lots in which they have been successful or may be subject to the direct award of a contract.

The Contracting Authorities do not intend to hold themselves bound by any of the Regulations, save those applicable to Schedule 3 services. Further information on service scope, lot descriptions, activities and outcomes are contained within the procurement documentation. Please note that the deadline for QQ responses is 12:00 noon on 14.6.2019.

Attain is conducting this procurement exercise as agent for and on behalf of the Contracting Authority (the NHS) and in partnership with East of England Collaborative Procurement Hub (EoECPH). Under no circumstances should Bidders approach the NHS directly.

The Contracting Authorities and Attain are not and shall not be liable for any costs by those expressing an interest or concern for this contract opportunity. The Contracting Authority reserve the right at all times acting in their absolute discretion, not to award a contract, to make changes to the structure, format, procedures, CPV codes and timing of the procurement process and to cancel or vary the process in its entirety or any part of it. The most economically advantageous or any tender will not be automatically accepted. It is anticipated that the contract award decision will be made after 10.9.2019 (though these timings may be subject to change).

The contract will be for an initial 48 months (indicative contract value for 48 months is 10 000 000 GBP), with the option to extend for a further 24 months (indicative contract value for 60 months is 15 000 000 GBP).

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Systematic Independent Investigations

Lot No: 5

II.2.2)Additional CPV code(s)

85100000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

Overview:

Complex investigation across health, partner organisations and geographical boundaries, high profile and requiring multiple experts and experienced investigators.

Description:

High profile investigation due to media/incident/political environment.

Investigation instigated by significant concerns raised from regulatory bodies, advocacies, and other stakeholders.

Investigation resulting from national/regional themes from previous investigations.

The NHS is creating a Framework for Independent Investigation Services that meets the technical and geographic requirements for the NHS. It is the NHS’s intention to place a flexible and responsive framework to enable the NHS to comply with the NHS Serious Incident Framework.

The framework Agreement is split into 5 lots:

Lot 1: Individual Independent Investigations;

Lot 2: Partnership Investigations;

Lot 3: Local Care System Investigations;

Lot 4: Health and Social Care and Partners Investigations;

Lot 5: Systematic Independent Investigations.

Bidders will also have the opportunity to apply to join the Framework Agreement on an annual basis.

It is anticipated that applications will be accepted on the following dates:

May 2019 — for commencement of contract on 1.11.2019;

May 2020 — for commencement of contract on 1.11.2020;

May 2021 — for commencement of contract on 1.11.2021;

May 2022 — for commencement of contract on 1.11.2022;

May 2023 — for commencement of contract on 1.11.2023;

May 2024 — for commencement of contract on 1.11.2024 (dependent on extension of Framework Agreement);

May 2025 — for commencement of contract on 1.11.2025 (dependent on extension of Framework Agreement).

The services to which this procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (the “Regulations”). As such, the procurement of the services is being run as a bespoke, open process procedure, involving the completion of a qualification questionnaire to qualify for acceptance onto the Framework Agreement. If the criteria for acceptance to the framework contract is met or exceeded bidders may be asked to participate in Mini-competitions for contracts for lots in which they have been successful or may be subject to the direct award of a contract.

The Contracting Authorities do not intend to hold themselves bound by any of the regulations, save those applicable to Schedule 3 services. Further information on service scope, lot descriptions, activities and outcomes are contained within the procurement documentation. Please note that the deadline for QQ responses is 12:00 noon on 14.6.2019.

Attain is conducting this procurement exercise as agent for and on behalf of the Contracting Authority (the NHS) and in partnership with East of England Collaborative Procurement Hub (EoECPH). Under no circumstances should Bidders approach the NHS directly.

The Contracting Authorities and Attain are not and shall not be liable for any costs by those expressing an interest or concern for this contract opportunity. The Contracting Authority reserve the right at all times acting in their absolute discretion, not to award a contract, to make changes to the structure, format, procedures, CPV codes and timing of the procurement process and to cancel or vary the process in its entirety or any part of it. The most economically advantageous or any tender will not be automatically accepted. It is anticipated that the contract award decision will be made after 10.9.2019 (though these timings may be subject to change).

The contract will be for an initial 48 months (indicative contract value for 48 months is 10 000 000 GBP), with the option to extend for a further 24 months (indicative contract value for 60 months is 15 000 000 GBP).

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 28/06/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 28/06/2019
Local time: 13:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

Bidders have the opportunity to apply to join the Framework Agreement on an annual basis upon the annual anniversary of the Framework Agreement.

VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

NHS England
Skipton House, 80 London Road, London
SE1 6LH
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

16/05/2019