Information and Advocacy Tender

Information and Advocacy Tender

Norfolk Specialist Information, Advice and Advocacy.

UK-Norwich: health and social work services

2012/S 37-060077

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Norfolk County Council
Room 701, County Hall, Martineau Lane
Contact point(s): Procurement Sourcing Team
For the attention of: Ché Metcalf
NR1 2DH Norwich
UNITED KINGDOM
Telephone: +44 1603223918
E-mail: sourcingteam@norfolk.gov.uk

Internet address(es):

General address of the contracting authority: www.norfolk.gov.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

NCCT40014 Norfolk Specialist Information, Advice and Advocacy.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: UK-Norfolk.
NUTS code UKH13

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

Norfolk County Council, working with NHS Norfolk and Waveney, is looking to contract for a comprehensive, specialist information, advice and advocacy service for the County of Norfolk.
The service will be a countywide service, taking into account local need. It will enable people with disabilities, social care and related support needs to maximise their health, well-being, independence, quality of life and promote social inclusion. It will ensure that people are able to access the IAA they need to contribute to the prevention or worsening of crisis.
II.1.6)Common procurement vocabulary (CPV)

85000000, 85312300, 85312310, 85312320, 79140000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The figure quoted below represents the estimated total value for the life of the contract(s), assuming that all extensions are granted. The annual value of the contract(s) is estimated at 490 000 GBP.
Estimated value excluding VAT: 3 430 000,00 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Information, Advice and Advocacy – for people with disabilities (including marginalised adults and complex casework service)

1)Short description

As detailed in service specification.
2)Common procurement vocabulary (CPV)

85000000, 85312300, 85312310, 85312320, 79140000

3)Quantity or scope

The figure quoted below represents the estimated total value for the life of the contract for Lot 1, assuming that all extensions are granted. The annual value of the contract of Lot 1 is estimated at 132 500 GBP.
Estimated value excluding VAT: 927 500,00 GBP
4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)
5)Additional information about lots

As detailed in service specification.
Lot No: 2 Lot title: Information, Advice and Advocacy – for older people

1)Short description

As detailed in service specification.
2)Common procurement vocabulary (CPV)

85000000, 85312300, 85312310, 85312320, 79140000

3)Quantity or scope

The figure quoted below represents the estimated total value for the life of the contract for Lot 2, assuming that all extensions are granted. The annual value of the contract of Lot 2 is estimated at 206 000 GBP.
Estimated value excluding VAT: 1 442 000,00 GBP
4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)
5)Additional information about lots

As detailed in the service specification.
Lot No: 3 Lot title: Information, Advice and Advocacy – for people who are deaf

1)Short description

As detailed in service specification.
2)Common procurement vocabulary (CPV)

85000000, 85312300, 85312310, 85312320, 79140000

3)Quantity or scope

The figure quoted below represents the estimated total value for the life of the contract for Lot 3, assuming that all extensions are granted. The annual value of the contract of Lot 3 is estimated at 40 000 GBP.
Estimated value excluding VAT: 280 000,00 GBP
4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)
5)Additional information about lots

As detailed in the service specification.
Lot No: 4 Lot title: Information, Advice and Advocacy – for people with learning difficulties

1)Short description

As detailed in service specification.
2)Common procurement vocabulary (CPV)

85000000, 85312300, 85312310, 85312320, 79140000

3)Quantity or scope

The figure quoted below represents the estimated total value for the life of the contract for Lot 4, assuming that all extensions are granted. The annual value of the contract of Lot 4 is estimated at 85 000 GBP.
Estimated value excluding VAT: 595 000,00 GBP
4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)
5)Additional information about lots

As detailed in the service specification.
Lot No: 5 Lot title: Information, Advice and Advocacy – partnership lead

1)Short description

As detailed in service specification.
2)Common procurement vocabulary (CPV)

85000000, 85312300, 85312310, 85312320, 79140000

3)Quantity or scope

The figure quoted below represents the estimated total value for the life of the contract for Lot 5, assuming that all extensions are granted. The annual value of the contract of Lot 5 is estimated at 25 500 GBP.
Estimated value excluding VAT: 178 500,00 GBP
4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)
5)Additional information about lots

As detailed in the service specification.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

As given in the tender documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

As given in the tender documents.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: None.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As given in the tender documents.
Minimum level(s) of standards possibly required: As given in the tender documents.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As given in the tender documents.
Minimum level(s) of standards possibly required:
As given in the tender documents.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Objective criteria for choosing the limited number of candidates: As given in the tender documents. Maximum number 3 per lot.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

NCCT40014
IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2011/S 235-381033 of 7.12.2011

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

2.4.2012 – 14:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

16.4.2012
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The objectives of the service will be:
— to provide information, advice and advocacy on all aspects of welfare rights including welfare benefits; debt; personal finances; access to health and social care services; legal issues; issues connected with disability & employment, and other relevant issues,
— to offer this service free of charge,
— to ensure that customers get their needs met when they make an enquiry and that signposting and handover to other services is undertaken with the greatest care, with the objective of meeting customer needs as fully as possible,
— to ensure that information and advice is up to date and accurate,
— to provide services which are local and which have been set up to best overcome particular local barriers that customers face in accessing information, advice and advocacy (such as rurality and lack of transport),
— to maximise opportunities for customers to receive face to face iaa support,
— to make sure that information is regularly supplied and updated about specialist iaa services and how these can be accessed to locations which may be used by the target population for these services including GP practices, community health and social care functions, libraries, voluntary and community organisations,
— to work within the framework of a partnership agreement with other iaa providers to ensure there is comprehensive information on iaa services and ensure this information is kept up to date,
— to collaborate within the framework and elsewhere to ensure that there is up to date and comprehensive web based information for both providers, target groups and the general public,
— to engage and use volunteers to extend the range and coverage of the service.
This is a procurement for services specified in Part B of Schedule 3 of the Public Contracts Regulations 2006 (“Part B services”). Accordingly, and notwithstanding the advertising of this procurement exercise in the Official Journal, the Public Contracts Regulations 2006 (as amended) only apply in part. The procurement exercise will be conducted in accordance with the information contained in the contract documents.
The Authority has voluntarily advertised this procurement exercise in the Official Journal, solely in order to reach as wide an audience as possible. The Authority has been constrained by the forms used by the Publications Office to describe the procurement procedure as “Restricted”. This will be a two-stage procurement process, but the authority does not bind itself to conduct the procurement process in accordance with the Restricted Procedure, as described in the Regulations, nor to abide by any other part of the Regulations which does not expressly apply to procurements for Part B services.
An applicant’s event is being held at 1pm on Thursday 1st March in Room 16, Abbey Conference Centre, Norwich, NR1 2DD. The event will provide details regarding the services being purchased and information on completing the Pre-Qualification Questionnaire documents.
Please note the contract duration stated in II.3 represents the initial contract length. At the Council’s decretion an additional two years, subject to satisfactory performance and availability of funding, may be granted at the end of the initial contract term, and a further two years (at the Council’s discretion) at the end of the first extension.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

See VI.4.2)

Body responsible for mediation procedures

See VI.4.2)

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Norfolk County Council has voluntarily decided to incorporate a standstill period at the point when information on the proposed award of the contract is communicated to applicants. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful applicants to challenge the award decision before the contract is entered into.
Aggrieved parties who have been harmed or are at risk of harm by a breach of the Council’s obligations may take action in the High Court (England, Wales and Northern Ireland).
VI.4.3)Service from which information about the lodging of appeals may be obtained

See VI.4.2)

VI.5)Date of dispatch of this notice:21.2.2012