Information Sharing Software Support
West Lothian Council are seeking Support and Maintenance services for their eCare and C-me Information Sharing applications which support partnership working between West Lothian Council, the National Health Service, the Police and the Third Sector.
UK-Livingston: Miscellaneous software development services and computer systems
2013/S 097-165659
Contract notice
Services
Directive 2004/18/EC
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
West Lothian Council
West Lothian Civic Centre, Howden South Road
Contact point(s): Corporate Procurement Unit
For the attention of: Tom Henderson
EH54 6FF Livingston
UNITED KINGDOM
Telephone: +44 1506281805
E-mail: tom.henderson@westlothian.gov.uk
Fax: +44 1506281325
Internet address(es):
General address of the contracting authority: http://www.westlothian.com/councilcontracts
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00140
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
Regional or local authority
I.3)Main activity
General public services
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no
Section II: Object of the contract
II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
Information Sharing Services.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: West Lothian.
NUTS code UK
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: West Lothian.
NUTS code UK
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)
West Lothian Council are seeking Support and Maintenance services for their eCare and C-me Information Sharing applications which support partnership working between West Lothian Council, the National Health Service, the Police and the Third Sector. Full details of requirements are contained within the tender documents which can be obtained directly be following the information in this notice.
NOTE: The authority is using PCS-Tender to carry out this procurement process. Please note this is a separate website and if you are not already registered, registration will be required.
To access PCS-Tender, record your interest in this notice and access the tender documentation please visit https://www.publictendersscotland.publiccontractsscotland.gov.uk. and search for project Code 784 within the appropriate area.
NOTE: The authority is using PCS-Tender to carry out this procurement process. Please note this is a separate website and if you are not already registered, registration will be required.
To access PCS-Tender, record your interest in this notice and access the tender documentation please visit https://www.publictendersscotland.publiccontractsscotland.gov.uk. and search for project Code 784 within the appropriate area.
If you have already registered on Public Contracts Scotland and PCS-Tender and paired your accounts you can access PCS-Tender through your Public Contracts Scotland Control Panel.
II.1.6)Common procurement vocabulary (CPV)
72212900, 72311300, 72500000, 72510000
II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots
This contract is divided into lots: no
II.1.9)Information about variants
Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
Information sharing contract for support services for eCare and C-me applications. Licensing for application specific software components (currently Visionware Multivue and eForms) or equivalent like for like replacement. The contract will include the provision and support as described within the tender documents.
II.2.2)Information about options
Options: yes
Description of these options: The contract may be extended for a period no longer than 24 months in accordance with the councils terms and conditions for the supply of services.
Description of these options: The contract may be extended for a period no longer than 24 months in accordance with the councils terms and conditions for the supply of services.
II.2.3)Information about renewals
This contract is subject to renewal: yes
Number of possible renewals: 2
Number of possible renewals: 2
II.3)Duration of the contract or time limit for completion
Starting 1.10.2013. Completion 30.9.2016
Section III: Legal, economic, financial and technical information
III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to produce a certificate or declaration demonstrating that they are not bankrupt or the subject of an administration order, are not being wound-up, have not granted a trust deed, are not the subject of a petition presented for sequestration of their estate, have not had a receiver, manager or administrator appointed and are not otherwise apparently insolvent.
(2) All candidates will be required to produce a certificate or declaration demonstrating that the candidate, their directors, or any other person who has powers of representation, decision or control of the candidate has not been convicted of conspiracy, corruption, bribery, or money laundering. Failure to provide such a declaration will result in the candidate being declared ineligible and they will not be selected to participate in this procurement process.
(3) All candidates will be required to produce a certificate or declaration demonstrating that they have not been convicted of a criminal offence relating to the conduct of their business or profession.
(4) All candidates will be required to produce a certificate or declaration demonstrating that they have not committed an act of grave misconduct in the course of their business or profession.
(5) All candidates must comply with the requirements of the State in which they are established, regarding registration on the professional or trade register.
(6) Any candidate found to be guilty of serious misrepresentation in providing any information required, may be declared ineligible and not selected to continue with this procurement process.
(7) All candidates will have to demonstrate that they are licensed, or a member of the relevant organisation, in the State where they are established, when the law of that State prohibits the provision of the services, described in this notice, by a person who is not so licensed or who is not a member of the relevant organisation.
(8) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of social security contributions under the law of any part of the United Kingdom or of the relevant State in which the candidate is established
(9) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of taxes under the law of any part of the United Kingdom or of the relevant State in which the economic operator is established.
(2) All candidates will be required to produce a certificate or declaration demonstrating that the candidate, their directors, or any other person who has powers of representation, decision or control of the candidate has not been convicted of conspiracy, corruption, bribery, or money laundering. Failure to provide such a declaration will result in the candidate being declared ineligible and they will not be selected to participate in this procurement process.
(3) All candidates will be required to produce a certificate or declaration demonstrating that they have not been convicted of a criminal offence relating to the conduct of their business or profession.
(4) All candidates will be required to produce a certificate or declaration demonstrating that they have not committed an act of grave misconduct in the course of their business or profession.
(5) All candidates must comply with the requirements of the State in which they are established, regarding registration on the professional or trade register.
(6) Any candidate found to be guilty of serious misrepresentation in providing any information required, may be declared ineligible and not selected to continue with this procurement process.
(7) All candidates will have to demonstrate that they are licensed, or a member of the relevant organisation, in the State where they are established, when the law of that State prohibits the provision of the services, described in this notice, by a person who is not so licensed or who is not a member of the relevant organisation.
(8) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of social security contributions under the law of any part of the United Kingdom or of the relevant State in which the candidate is established
(9) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of taxes under the law of any part of the United Kingdom or of the relevant State in which the economic operator is established.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to provide evidence of relevant professional risk indemnity insurance.
(2) All candidates will be required to provide statements of accounts or extracts from those accounts relating to their business.
(2) All candidates will be required to provide statements of accounts or extracts from those accounts relating to their business.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
(1) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services or carrying out the work or works under the contract;
(2) An indication of the proportion of the contract which the services provider intends possibly to subcontract.
(1) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services or carrying out the work or works under the contract;
(2) An indication of the proportion of the contract which the services provider intends possibly to subcontract.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes
Section IV: Procedure
IV.1)Type of procedure
IV.1.1)Type of procedure
Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated below
1. Price. Weighting 50
2. Data Management. Weighting 20
3. IT Technical Specification. Weighting 10
4. Service Level Agreement Compliance. Weighting 10
5. Security. Weighting 10
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
PS1855
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate
9.7.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening of tenders
Date: 9.7.2013 – 14:00
Place:
Place:
West Lothian Civic Centre, Howden South Road, Livingston EH54 6FF
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information
The C-me and eCare applications provide 3000 users across the West Lothian Community Health and Care Partnership (The Partnership) with secure technology in support of partnership working between West Lothian Council, NHS Lothian, Lothian and Borders Police and the Third Sector. The systems have been developed over a 9 year period and provide shared electronic alerts, assessments and care plans supporting community services which are vital to front line service delivery across the Partnership.
Although the initial development is complete, additional modules are added to support business needs and legislative requirements eg GIRFEC (Getting it Right for Every Child) and the Children and Young Persons’ Bill 2013.
A robust support and maintenance arrangement is required to ensure the continued provision up to and potentially beyond 2016. All support and maintenance provision will be performed under the terms of a Service Level Agreement. All software components for eCare Safe at Home and C-me are housed within and will be supported from St John’s Hospital, Livingston EH54 6PP, IT services Department. Secure remote access arrangements can and must be made where any support or maintenance activity is provided off-site.
The Partnership operate under the terms and conditions of the Data Protection Act (1998), Freedom of Information (Scotland) Act 2002 and the Public Records (Scotland) Act 2011. eCare, Safe at Home and C-me are secure information sharing systems maintaining sensitive personal data. The Partnership follow strict procedures relating to data protection, data sharing, information handling and information security.
Suppliers bidding to secure this contract for support and maintenance will be familiar with the security implications described within this legislative framework. Links to each of the governing acts will be provided within Technical or Professional Capability – “Security” section of tender. Supplier verification procedures and sign off will be a pre contract award requirement.
(SC Ref:264255)
Although the initial development is complete, additional modules are added to support business needs and legislative requirements eg GIRFEC (Getting it Right for Every Child) and the Children and Young Persons’ Bill 2013.
A robust support and maintenance arrangement is required to ensure the continued provision up to and potentially beyond 2016. All support and maintenance provision will be performed under the terms of a Service Level Agreement. All software components for eCare Safe at Home and C-me are housed within and will be supported from St John’s Hospital, Livingston EH54 6PP, IT services Department. Secure remote access arrangements can and must be made where any support or maintenance activity is provided off-site.
The Partnership operate under the terms and conditions of the Data Protection Act (1998), Freedom of Information (Scotland) Act 2002 and the Public Records (Scotland) Act 2011. eCare, Safe at Home and C-me are secure information sharing systems maintaining sensitive personal data. The Partnership follow strict procedures relating to data protection, data sharing, information handling and information security.
Suppliers bidding to secure this contract for support and maintenance will be familiar with the security implications described within this legislative framework. Links to each of the governing acts will be provided within Technical or Professional Capability – “Security” section of tender. Supplier verification procedures and sign off will be a pre contract award requirement.
(SC Ref:264255)
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
West Lothian Council
West Lothian Civic Centre Howden South Road
EH54 6FF Livingston
UNITED KINGDOM
VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: In accordance with the Public Contracts (Scotland) Regulations 2012 the Contracting Authority will incorporatea minimum 10 calendar day standstill period before entering into the contract at the point information on theaward of the contract is communicated to tenderers. Any appeal should be directed to the contact details setout in VI.4.3) below. If an appeal regarding the award of a contract has not been successfully resolved, thePublic Contracts (Scotland) Regulations 2012 provide for aggrieved parties who have been harmed or are atrisk of harm by a breach of the rules to take action in the Sheriff Court or the Court of Session in Scotland.Where a contract has not been entered into the Court may order the setting aside of the contract awarddecision or order the Authority to amend any documents and may award damages. If the contract has alreadybeen entered into when the appeal is lodged, the Court may only award damages unless satisfied that one ofthe prescribed grounds for ineffectiveness applies. Any action must be brought promptly (generally within 3months).
VI.4.3)Service from which information about the lodging of appeals may be obtained
Corporate Procurement Unit, West Lothian Council
West Lothian Civic Centre Howden South Road
EH54 6FF Livingston
UNITED KINGDOM
VI.5)Date of dispatch of this notice:17.5.2013