Integrated Facilities Management Services Tender Worthing

Integrated Facilities Management Services Tender Worthing

Southern Water is seeking to establish a long-term service relationship with a Facilities Management Provider with a strong customer focus.

United Kingdom-Worthing: Building and facilities management services

2019/S 240-590122

Contract notice – utilities

Services

Legal Basis:

Directive 2014/25/EU

Section I: Contracting entity

I.1)Name and addresses

Official name: Southern Water Services Ltd
Postal address: Southern House
Town: Worthing
NUTS code: UKJ
Postal code: BN13 3NX
Country: United Kingdom
E-mail: natasha.bellwood@southernwater.co.uk
Telephone: +44 1903274444
Internet address(es):Main address: www.southernwater.co.uk

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://southernwater.bravosolution.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://southernwater.bravosolution.co.uk
Tenders or requests to participate must be submitted to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: https://southernwater.bravosolution.co.uk

I.6)Main activity

Water

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Integrated Facilities Management Services

II.1.2)Main CPV code

79993000

II.1.3)Type of contract

Services

II.1.4)Short description:

Southern Water is seeking to establish a long-term service relationship with a facilities management provider with a strong customer focus who will deliver transformation in the efficiency, effectiveness and value for money of the facilities management services and supply chain across the estates portfolio.

It is essential that bidders not only have the capability to deliver core FM services but in addition understand the vision and objectives of Southern Water and deliver truly transformational services that will help to create inspirational and secure working environments and resilient infrastructure across the estate.

It is fundamental that the bidder offers ‘added-value’ as part of the contract such as initiatives related to performance and outcome linked incentive mechanism, data optimisation, insights, etc.

II.1.5)Estimated total value

Value excluding VAT: 65 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKJ
Main site or place of performance:

Southern Water portfolio.

II.2.4)Description of the procurement:

This is a competitive dialogue procedure being conducted under the Utilities Contracts Regulations 2016. Southern Water (SW) requires a contractor to deliver the Integrated Facilities Management (IFM) Services. SW is following the competitive dialogue procedure for the procurement of IFM Services as this procedure will allow to develop solutions with bidders in advance of the

submission of tender.

Southern Water is seeking to establish a long-term service relationship with a Facilities Management Provider with a strong customer focus who will deliver transformation in the efficiency, effectiveness and value for money of the facilities management services and supply chain across the estates portfolio.

Client is seeking to establish a long-term service relationship with a facilities management contractor with a strong customer focus who will deliver a transformation in the efficiency, effectiveness and value for money of the facilities management services and supply chain across all estates portfolio.

Southern Water is expected to enter into a long term relationship with the right IFM partner who can:

— deliver Southern Water’s objectives for FM improvement supporting the delivery of the client’s Water for Life strategy for AMP 7 through alignment to the 5 transformational programmes (further information related to Southern Water’s Business Plan can be found following the link: https://www.southernwater.co.uk/our-story/our-plans-2020-25/our-business-plan-2020-25)

— is focused on customer care;

— support Southern Water in the transformation journey (expected to bring expertise in transition, process, asset management and a track record in delivering efficiency benefits);

— deliver efficiency, effectiveness and value for money of the facilities management services and supply chain across the estate, accounting for Southern water’s mission and values.

Currently, the FM services are provided through a blend of in-house, bundle soft, security maintenance and multiple (circa 60) outsourced for building maintenance and minor civil/small works projects.

The form of contract to be used will be the NEC4 term service contract with its schedules and Z clauses.

Required services will include: business continuity management, health and safety management, CAFM, helpdesk, maintenance, environmental and energy management, cleaning, security, reception and customer services, meeting and conference room, catering, grounds maintenance, pest control, waste management, business support services,car park management, travel management, car park management, FM projects, FM management and administration and management of third party FM contracts.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 65 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

There is an option to extend the contract by up to 3 years which is exercisable at SW’s discretion.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 3

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.4)Objective rules and criteria for participation
III.1.5)Information about reserved contracts
III.1.6)Deposits and guarantees required:
III.1.7)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.8)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Competitive dialogue

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 210-514442

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 10/01/2020
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 03/02/2020

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Official name: Southern Water Ltd
Postal address: Southern House, Yeoman Rd
Town: Worthing
Postal code: BN13 3NX
Country: United Kingdom
Telephone: +44 3303030368Internet address: https://www.southernwater.co.uk/
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

Official name: Southern Water Ltd
Postal address: Southern House, Yeoman Rd
Town: Worthing
Postal code: BN13 3NX
Country: United Kingdom
Telephone: +44 3303030368Internet address: https://www.southernwater.co.uk

VI.5)Date of dispatch of this notice:

10/12/2019