Integrated Offender Health Care for Norfolk and Waveney

Integrated Offender Health Care for Norfolk and Waveney

NHS England is seeking to commission an integrated prison health service. The service will be delivered by a single provider accountable to NHS England for all aspects of service performance.

UK-Derby: Health services

2013/S 098-167467

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Greater East Midlands Commissioning Support Unit
Cardinal Square, 10 Nottingham Road
For the attention of: Frank Barson
DE13QT Derby
Telephone: +44 1332813391

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

Integrated Offender Health Care for Norfolk and Waveney.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Norfolk and Waveney Area.
NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 67 000 000 and 74 000 000 GBP

II.1.5)Short description of the contract or purchase(s)

The procurement is being conducted by Greater East Midlands Commissioning Support Group on behalf of NHS England. NHS England are responsible for four prisons in the Norfolk and Waveney Area:
— HMP Norwich;
— HMP Bure;
— HMP Wayland;
— HMP Blundeston.
NHS England is seeking to commission an integrated prison health service. The service will be delivered by a single provider accountable to NHS England for all aspects of service performance.
NHS England will focus on bidders’ ability to demonstrate that they will be able to deliver three key requirements
1. Strong clinical and managerial leadership, which ensures integration of individual elements of the service.
2. Green level of performance on relevant Prison Health Performance and Quality Indicators (PHPQIs).
3. An organisational hub of healthcare provision in each prison, coordinating and booking clinics as well as collecting and collating all performance information.
Future provision of prison health care services will be subject to rigorous review to:
— Maintain and improve on quality.
— To implement the significant changes which arise out of the Integrated Offender Health Agenda.
This means that NHS England will be looking for a provider which is able to offer flexibility and cope with:
— Increases and decreases in the types of service provided.
— The levels of service respond proactively to improved activity data.
— Changes resulting from national guidance.
— Development of workable care pathways.
— Responding to advice from regulatory bodies (for example the Care Quality Commission).
NHS England has responsibility for the commissioning of health care for Prisoners within the locality, in Partnership with its Ministry of Justice colleagues, to an equivalent level, to that of the rest of the population. From 1st April 2013 responsibility for offender health commissioning will be transferring to the National Commissioning Board.
— “Delivering high-quality health care for all (June 2008)”.
— “ Lord Bradley Recommendations (April 2009)”.
— “Offender Health Delivery Plan in prisons (November 2009)”.
Will contribute to reducing health inequalities and support Justice in reducing re-offending.
It is the Vision of the Prison Health Partnership Board (NHS England and HM Prison Service) to deliver a health care practice that is federated and modern, innovative and dynamic. Offender Health Care delivered across all four Prison sites through one main contract via a competitive tendering process.
The scope of the provision of NHS England Offender Health Care within Prisons has been developed by NHS England in collaboration with:
— HM Prison Service within the Norfolk & Waveney locality;
— Regional Director of Offender Management Office;
— National Offender Health Department;
— Department of Health.
In line with National Guidelines and based on the needs of the local Prison community.
This service will support NHS England’s Strategic Initiative to reduce health inequalities, focus on prevention and localise services where possible.
The aim is service provision which is comparable to that provided in the out of hospital community service.
Contract start dates 1.4.2014.
II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Offender Healthcare Services within Prisons for the Norfolk, Great Yarmouth and Waveney areas. Information services; Screening; Diagnostics; Care and treatment; Intermediate care; Rehabilitation; Symptom management; Pain control; Integrated services; Entire Care Pathway; Part of a Care Pathway; Disease management (specified disease) Over 18; Gender specific – male; Special needs group (specified); Disability (specified); At-risk group (specified); Prisons and custodial institutionsGeneral medical practice; General dental services; Pharmacy; Optician services; Liaison psychiatry; Counselling; Psychology; Behavioural intervention; Learning disabilities; Mental health; Alcohol misuse; Substance misuse; Sexual health; Therapies/PSTM/PAM; Social services; Nursing services (specified by speciality); Pain management; Optometry; Orthoptics; Physiotherapy; Podiatry; Nursing services (specified by speciality); Immunisation and vaccination; Smoking cessation; Diagnosis and investigation; Screening; Prevention, education and information; Epidemiology.
5 year contract with the option to extend for a further 2 X 12 months. The contract values expressed are for the full 7 year contract duration.
Estimated value excluding VAT:
Range: between 67 000 000 and 74 000 000 GBP
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 84 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Submission of expression of interest and procurement specific information. This procurement exercise will be conducted on the BravoSolution e-procurement portal at Candidates wishing to be considered for this contract must register their expression of interest and provide additional procurement specific information through the portal as follows: i) Candidates should register on the BravoSolution e-procurement portal at ii) Once registered, candidates must express their interest as follows a) login to the portal b) select “View current opportunities and notices” c) access the listing related to this contract NHS England Offender Health Care and view details d) click on Express Interest button iii) Once you have expressed interest, please access the My PQQs / My ITTs page, where you can construct your reply as instructed. You must then publish your reply using the publish button. iv) For any support in submitting your expression of interest please contact the eTendering Help-desk at 0800 368 4850 or

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who does not respond to the following in the requisite manner: 1) Entering general supplier information Greater East Midlands Commissioning Support Unit utilises the NHS Supplier Information Database (Sid4Gov) to manage and assess general pre-qualification information in the form of a profile. Candidates are requested to provide their profile in Sid4Gov as follows: (i) Candidates must obtain a Dun & Bradstreet (D&B) D-U-N-S® Number to enable registration on sid4Gov. This normally is provided within 48 hours but may take up to 5 days*, so please ensure this step is completed as soon as possible. The D-U-N-S® Number is the standard supplier coding for the NHS and must be obtained for use in all trading with the NHS. Check to see if your company has a D-U-N-S® Number on the sid4Gov registration page. * The D-U-N-S® Number registration turnaround time quoted is for UK subjects. Non UK subjects (businesses registered outside of the UK), should use and choose the country in which the business is registered from the selection at the top of the Home page and then search for DUNS request form. If unable to find a DUNS request form please contact the local Customer Services team. Turnaround times will vary from country to country. (ii) Candidates should register on Sid4Gov at and submit their Sid4Gov company profile for publication to the system. Select the Register Organisation on the left of the page and then select Organisation Type supplier. Key in details as shown to search for your D-U-N-S® Number. If you are not on their database click on the link at the bottom of the page to obtain a number from D&B. (iii) Once registration has been authorised by the sid4Gov administrator and after receiving logon details, access the Profile Management area and create and validate your sid4Gov company profile. (Candidates must publish at least one validated profile to make their profile available for buyers to view generally – see the Help page on sid4Gov within Profile Management for more details). (iv) Candidates should ensure all the mandatory fields of their sid4Gov profile are completed. Failure to comply with the completion of all mandatory fields could result in the elimination from the procurement process. D&B data will be supplied automatically by D&B. (v) Once a candidate has ensured that all the required fields are completed and the profile has been validated, they must add the profile to the Request to Participate list (include the name and number of the PQQ or ITT here). Select ‘View all request to participate lists’ on the left menu and search/select this list. Select the Join button to the right of the list and then select the validated profile to allocate to this procurement (you may have more than one validated profile as you may have different information held against your profile for different procurements). (vi) Where access to Sid4Gov is unavailable, please contact the sid4Gov Helpdesk at:

III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 25.6.2013 – 17:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

26.6.2013 – 17:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:17.5.2013